I've never stayed at a La Quinta and it would not be my first choice so I was disappointed when this hotel was revealed as my "win" on a popular discount travel site. I chose it because it was listed as a three star hotel which I still disagree with that distinction and for that reason alone, I will not be booking another hotel with that site anytime soon. The first thing I checked was tripadvisor once I learned what hotel I would be at. The reviews were all fairly good so I was optimistic. To shorten a very long story, I checked four different rooms, two didn't have properly operating doors, one had stains on all the furniture, and the fourth that I settled on had a number of issues which ultimately led to my early departure. The television had a loose cable which caused the reception to be horribly fuzzy, the bathroom only had a bar of soap (which I'm not used to and had forgotten my toiletry bag at home so I had to make a trip to the store,) the shower curtain was ripped at the top and bottom, a chair in the room was ripped, the tile grout was gray/black and needed a proper cleaning, while lying in bed, I noticed the underside of the lamps were filthy also. Most of those could be considered minor annoyances but the dirty carpets that soiled our feet/socks was more than I could take. I figured I had just thrown money down the drain on a well taken lesson (since it was prepaid) and decided to checkout in the morning and go elsewhere. Since I felt the cleaning standards were so lax, I definitely did not eat the breakfast, I didn't even go look at it. I just packed up my kids and went to check out.
I happened to be checking out with the front office manager so I explained to him why I was leaving early, the general manager was also nearby and expressed interest in my concerns. They let me know that they were aware of carpet problems and that everything was in the process of being replaced (it was obvious that the property was under remodeling construction). They were very accommodating, they went above and beyond to help with my situation when I was really not expecting anything at all. It was refreshing to see that kind of customer service! So, once renovations are complete, I do not doubt that this will be a better place to stay but if you're at all picky then wait a few months.
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- Also Known As:
- Wingate By Wyndham Tampa North Hotel Tampa
- Wingate Tampa North
- Wyndham Tampa
- Tampa Wyndham