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“Amazing customer service” 5 of 5 stars
Review of Marriott Tampa Airport

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Marriott Tampa Airport
3.5 of 5 Hotel   |   4200 George J Bean Parkway, Tampa, FL 33607   |  
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Ranked #9 of 159 Hotels in Tampa
GreenLeadersSilver level
Kentucky
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“Amazing customer service”
5 of 5 stars Reviewed June 28, 2013

My experience with this hotel is one I HAD to post about. Having flown into Tampa only once, I was blissfully unaware that there are actually two, count them two airports in the area. Not wanting to rise at o'dark:thirty in the morning for our flight, we chose to stay in the airport for the extra sleep...all the while not realizing our error. When we called this morning for the sky cap, Pam handled the request. When she realized our error, she immediately called and suggested a plan of action to get us to the correct airport in time. She called the skycap, arranged a cab, and generally saved the day. Really! In addition, the bell caps went over and beyond, with Ryan even changing our room when he discovered the toilet was making a sleep-depriving noise. All in all, this was a fantastic stay....if you ignore my lack of attention. Thank you Pam, Ryan, Yuneshka (sp?), and the rest of your professional staff.

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_TPAAP, Director of Hotel Ops, Rooms at Marriott Tampa Airport, responded to this review, July 1, 2013
On behalf of the staff at the Tampa Airport Marriott we would like to thank you for taking the time to share your unique story about your time in Tampa. While it must have been frustrating to find out you were in the wrong airport we are glad to hear that our staff was able to assist you with the surprise start to your day. Its times like these that we feel our team excel in assisting to facing a challenge and goes above and beyond. We do hope that your experience brings you back to stay with us soon again.
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613 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (113)
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English first
Tampa, Florida
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 27, 2013 via mobile

Edith in housekeeping was especially helpful and courteous! She went out of her way to make us feel welcome! Very much appreciate her special care & concern! Great location! An awesome place to stay with clean, comfortable rooms!

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_TPAAP, Director of Hotel Ops, Rooms at Marriott Tampa Airport, responded to this review, July 1, 2013
We would like to thank you for taking the time to share your recent experience at the Tampa Airport Marriott. Edith has been taking great care of our guest for the last 21 years and enjoys every minute of it. She feels as if the guests at our hotel are guest at her own home and treats them in such a manner. It is those associates like her that make our hotel such a great place to stay. We look forward to hosting you once again in the near future.
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Top Contributor
54 reviews 54 reviews
12 hotel reviews
Reviews in 28 cities Reviews in 28 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed June 23, 2013

Yes, super-convenient, direct part of airport central building. But not sterile, unattractive like one rather expects an airport hotel to be. Charming patio area, also a swimming pool. Generally pleasant ambiance to public space. A room I actively liked. Rotating restaurant at the top where you can see the planes take off.
Even better, extraordinarily kind and helpful staff. Here I shall particularly mention Tereza Peclinovska on the Reception Desk, and the oriental lady in the restaurant who made sure I got fed even though her own facility had closed.

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_TPAAP, Director of Hotel Ops, Rooms at Marriott Tampa Airport, responded to this review, June 25, 2013
The entire staff at the Tampa Airport Marriott would like to thank you for the gracious review you recently posted. Our staff takes great pride in providing our guest with an outstanding experience. Tereza certainly is one of our strongest assets and is constantly making efforts to make a difference in our guest stay. In addition our staff at the Café Elise has built a reputation as a team that is willing to go out of their way to accommodate our guest. Your kind words are very much appreciated and are used as further motivation to continue to serve our guest brilliantly. We look forward to the opportunity to host you soon again.
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Deerfield Beach, Florida
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 21, 2013

I use the Tampa Airport Marriott for Training Sessions (40 or more people), for Interviews, or simply as a place to stay overnight. In addition to the convenience of having the hotel under the same roof as the airport there are many other benefits to this property. 1) The suites are ideal for interviews. 2) The Banquet Rooms are plentiful and my events over the years have been very professional and error free. 3) The concierge staff has over 50 years of experience between the 2 of them, 4) the rooms are very nice and 5) Most importantly...the entire Staff is amazing. They make every effort to delight their customers. I stay at Marriotts over 100 nights per year. The front desk staff at this hotel is the best of the many front desk staffs that I deal with. The restaurant staff makes a great effort to create a fun environment for their clients. The management staff is always visable and looking to help their guests. The hotel is Amazing! Kudos to the Tampa Airport Marriott! Steve M

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_TPAAP, Director of Hotel Ops, Rooms at Marriott Tampa Airport, responded to this review, June 23, 2013
The Tampa Airport Marriott Staff would like to thank you for taking the time to share your thoughts on what our hotel and staff have been able to offer you during your time with us. The staff takes great pride each and every day they come to work and it is very rewarding to hear that their efforts are acknowledged by guest like you. We certainly are a great location for accommodating various needs while traveling and the staff will always be ready to accommodate your every need. We look forward to your return visit to Tampa and thank you for the opportunity to host you soon again.
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Vienna, Virginia
Top Contributor
59 reviews 59 reviews
15 hotel reviews
Reviews in 26 cities Reviews in 26 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed June 17, 2013

If you have an early morning flight out of Tampa, there is no more convenient place to stay than the Marriott Airport Hotel. The rest was not outstanding, but good standard, with clean, reasonably spacious rooms and a surprisingly low noise level. The view from our room, and even from the rooftop restaurant was unremarkable; parking garages and runways take up most of the horizon, with only a distant glimmer of the sea.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_TPAAP, Director of Hotel Ops, Rooms at Marriott Tampa Airport, responded to this review, June 23, 2013
Thank you for taking the time to provide a review of the Tampa Airport Marriott. Our location is certainly one of our biggest strengths and it enables our guest to have an easy start to their traveling day. We look forward to hosting you in the near future once again.
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United States
Senior Contributor
24 reviews 24 reviews
19 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed June 17, 2013

If you have stayed at in-airport hotels before, you know they are overpriced, and of varying quality. This hotel is marvelous. The prices are reasonable, rooms great, and the staff are extremely helpful. The pool area is pleasant, and the food really good - plus there are a lot of options in the airport for variety. I would stay here again in a heartbeat.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_TPAAP, Director of Hotel Ops, Rooms at Marriott Tampa Airport, responded to this review, June 23, 2013
Thank you for taking the time to place such a great review of our hotel. We have made efforts recently to enhance our pool area and we are glad that you enjoyed it. As you mentioned this is not your typical airport hotel. The food and the staff help separate us from the norm. We look forward to hosting you soon again.
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Senior Contributor
44 reviews 44 reviews
9 hotel reviews
Reviews in 33 cities Reviews in 33 cities
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed June 6, 2013

Living an hour-and-a-half away from the Tampa International Airport, we decided to book a room in the vicinity in order to catch an early morning flight the next day. We found this Marriott and couldn't be more pleased. It's literally right in the airport facility! We parked in the airport's economy parking lot; caught a free shuttle bus to the airport/hotel; took an elevator to the 3rd floor and checked in! Our reservation was ready; the receptionist was friendly and efficient; the bell-hop was helpful; and the room was better than expected! Had a nice dinner downstairs at a chain-restaurant in the airport; and just programmed our early morning wake-up call! Try it--you'll like it!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Stefan_TPAAP, Director of Hotel Ops, Rooms at Marriott Tampa Airport, responded to this review, June 8, 2013
We are excited that you have found us to experience the convenience and hospitality of the Tampa Airport Marriott. Thank you for taking the time to share your time with us. Our location provides our guest with the ultimate convenient departure especially for those with early flights. I would like to share with you that we do have our own attached parking garage so during your next stay please make sure you park right here. That will make things even more convenient.
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Additional Information about Marriott Tampa Airport

Address: 4200 George J Bean Parkway, Tampa, FL 33607
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Tampa
#5 Business Hotel in Tampa
#10 Family Hotel in Tampa
#13 Romantic Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Marriott Tampa Airport 3.5*
Number of rooms: 298
Official Description (provided by the hotel):
Conveniently located inside the Tampa Airport (TPA), this newly renovated hotel offers an ideal location for business and leisure travelers. With triple-paned glass and the Marriott Revive bedding package, you will appreciate the complete overhaul to the guest rooms and bathrooms at this Tampa airport hotel. We are proudly rated amongst Marriott's top 10 hotels for guest satisfaction, making us a best bet among Tampa International Airport hotels! Enjoy amazing skyline views at our Tampa Airport hotel's rotating rooftop restaurant, The View at CK's, or experience the sophisticated Skyye Lounge in the Lobby. For casual dining we offer the Skyye Coffee Bar, serving Starbucks or enjoy American cuisine from Café Elise. Enjoy the outdoor pool, on-site fitness center, and 18,000 square feet of event space for meetings, special events and weddings. Marriott's Tampa Airport hotel is near golf courses, Raymond James Stadium, International Plaza, Downtown Tampa and beautiful beaches. ... more   less 
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Also Known As:
Marriott Tampa Airport Hotel Tampa
Tampa Marriott

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