We stayed at the hotel on the concierge level the night before an early morning flight and that was very convenient. We returned our rental car early and saved the price of an extra few hours which was great.
The hotel is very nice and clean. It is decorated very tastefully. The bathroom is nice, but extremely small! The toiletries are also very nice with everything you might need, including cotton balls, cotton swabs and make remover towelletes. There are coffee makers in the cabinet under the T.V.
We had a view of the runways, but there really wasn't much action out there. It was nice to look out the window and see some planes arrive.
All of the staff was friendly. Every staff memeber said "hello" even if they were just passing you in the hall.
The staff at the concierge lounge was very friendly and helpful, but the choices were minimal to say the least. There were veggies and dip, cheese and crackers and one choice of hot appetizers. There were several types of non-alcoholic beverages. Unlike some concierge lounges, you had to pay for alcoholic beverages. We did not pay extra for those, but I did see that the hostess did pur fairly generously. In the evening, they had one type of dessert and a couple of kinds of cookies. Breakfast was OK, but again very basic. Nothing overly spectacular, but convenient before an early morning flight.
We felt it was a little bit pricey for what it actually was, but I guess we're paying for convenience. Next time, I would forgo the extra price for the concierge service and just eat in the airport. I did notice there were a number of well-known restaurants and a Starbucks. Eating at a restaurant would have taken up some of the time. The hotel itself is fairly boring in the evening.