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“The Hilton garden Inn was the wrong hotel. We stayed at the Hilton Tampa airport Westhore.” 4 of 5 stars
Review of Hilton Tampa Airport Westshore

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Hilton Tampa Airport Westshore
3.5 of 5 Hotel   |   2225 North Lois Ave, Tampa, FL 33607-2355   |  
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Announcement
2x HHonors Package
Ranked #68 of 159 Hotels in Tampa
Certificate of Excellence 2014
Buffalo, New York
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
11 helpful votes 11 helpful votes
“The Hilton garden Inn was the wrong hotel. We stayed at the Hilton Tampa airport Westhore.”
4 of 5 stars Reviewed July 31, 2014

So sorry for the wrong hotel review : never stayed at the garden INN Tampa westshore.


We stayed at the Hilton Tampa airport Westshore and it was awesome!!! We were on the 11th floor with balcony . ( The executive floor) they had free complimentary breakfast from 6am - 9am
M to F a little bit too early &, Sat & Sun : 6-10:)) It was delicious.

They had snacks , water , cookies and drinks 24/7 in the same lounge .
They had complimentary finger foods for dinner with vegetables and chips from 6:00 - 9:00 pm
everday ..

The rooms were clean, the front desk people where nice . the people who served breakfast and dinners where so nice .

The location of the hotel was nice too . Real quiet and easily accessible .

Boy oh boy you should try there $22.00 in room service hamburgers - They had it posted at $13:00.
All I can say is that the hotel was nice but man 86.00 for 4 hamburgers .. room service.. it was posted at $13:00 . I mentioned this at the front desk , no response .

Free parking, free wi-fi . how cool is that ...

Room Tip: go to the executive level with balconies . Makes the room spacious and comfortable . Will fit 2 te...
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  • Stayed July 2014, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Rooms
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, August 5, 2014
I am so pleased to hear you truly enjoyed your stay, our location and all of our wonderful amenities. I have shared your comments with the rest of our staff. We look forward to having you as our guest again in the future.
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487 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
STL, MO
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed July 28, 2014

While my first impression of the hotel - the courtesy shuttle - left a lot to be desired, the actual hotel was just fine. I feel it's only fair to warn any potential guests, the drivers are nice, the service is good, but the van itself is disgusting - the ceiling is peculiarly stained and it smells terrible. The hotel is located fairly close to the airport and a few blocks from International Plaza, so there are options for dinner (I'd recommend Lee Roy Selmon's, just across the street) and a couple things to do. The room was pretty standard, clean and if you looked out the window just right, had a tiny sliver of a water view of the bay nearby. The bathroom was nice, I appreciated the corner shower caddy/shelves. I was only staying for one night, pre-cruise, I would likely choose the hotel again if staying in that particular part of Tampa.

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, August 4, 2014
I appreciate you reviewing your stay with us. I have shared your comments regarding our shuttle with our Front Office Manager. I am pleased to hear you enjoyed your stay, otherwise. We hope to see you again the next time you are in the Tampa Westshore area.
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West Linton, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 27, 2014

Before travelling down to Tampa I'd booked two Exec rooms but told on arrival none available....check in staff explained reasons why, gave us replacement rooms and access to Exec facilities so no complaints. Rooms were spacious, comfortable and spotlessly clean. Top marks to Radicja (apologies if name spell is wrong) in the Exec club rooms as nothing was too much bother for this lady - she even managed to 'procure' bacon strips for our sons's breakfast! All the staff, from check in, shuttle driver, night security and bar lady went that extra mile to ensure our stay was an enjoyable one...thanks again & would def stay again.

Room Tip: Stay from elevators......as always! Rooms facing airport side have nicer outlook.
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, August 4, 2014
Thank you so much for reviewing your stay with us. We are so happy to hear you thoroughly enjoyed your stay. I will be sure to share your very kind words with Radika and the rest of our staff. We would love to welcome you back as our guest int he future.
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Boerne, Texas
Top Contributor
86 reviews 86 reviews
14 hotel reviews
Reviews in 22 cities Reviews in 22 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed July 23, 2014

Great hotel, great service with a great location.
The room was quiet. The linens on the bed were very comfy. Pillows were nice.
The only thing I could comment on that was not great was the size of the bathroom, it was a little small but it did not matter.
The bathroom products were nice as well.
Free parking and within walking distance of International mall, restaurants and shopping. Very close to airport as well.
Would recommend and would stay here again.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, July 25, 2014
Thank you for taking the time to review your recent stay at our hotel. It is wonderful to hear you enjoyed your stay and all of our amenities. We hope to welcome you back as our guest the next time you are in the Tampa Westshore area.
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Brussels, Belgium
Contributor
16 reviews 16 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
5 of 5 stars Reviewed July 22, 2014

We stayed 15 days. Room was spacious and very very clean with modern furniture. The gym had all we needed and was always clean.The pool and pool area were always very clean and we always had clean towels to our disposition. Special thanks to the wonderful and friendly staff-, specially to Miss Alicia from the front desk! All were very kind and always ready to assist.Also, thank you very much for Radika and Ben of the Concierge Lounge on the executive level and to Mina our housekeeping lady, they all took such good care of us. The outstanding friendliness of the staff and the outstanding cleanliness of the Hotel made it the perfect stay! Thank you very much and we are coming back......

Room Tip: floor 11 ....executive level had a wonderful view over Tampa
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  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, July 25, 2014
Thank you so much for reviewing your recent stay with us and for your very kind words. We are so glad you truly enjoyed your time with us. I will be sure to let all the team members mentioned know they helped you have a great stay. We hope to see you again soon.
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Chattanooga, United States
1 review
5 of 5 stars Reviewed July 21, 2014

We originally chose to stay at this Hilton because of the free shuttle to the port for our cruise, but after the experience we had, I would recommend staying there to anyone in Tampa on vacation or business.

  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, July 25, 2014
Just wanted to thank you for your recent stay here at our hotel! We are so glad to know you truly enjoyed your stay. We look forward to having you as our guest in the future.
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Senior Contributor
44 reviews 44 reviews
14 hotel reviews
Reviews in 28 cities Reviews in 28 cities
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 21, 2014

Every single one of the staff who were on the front desk at this Hilton were fantastic!! So polite, friendly and helpful.

The outdoor pool (open 7am till 10pm) is great, and there is also a hottub/ whirlpool which is fun for the kids! There is also a great gym in this hotel that you can make use of. It has free weights and cardio machines (cross trainers, a bike, treadmills). THe gym has complimentary water machine and cups, so you dont need to even bring your own water!

The only downsize to our room would be the size of the beds. We were in one of the executive rooms with two double bed, but the beds would really struggle to fit two people (without falling out in the night)!

We paid and made use of the executive lounge, which was great for drinks and small snacks in the evenings and mornings.

Overall, a stay that I would definitely recommend.

  • Stayed July 2014, traveled with family
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, July 25, 2014
Thank you so much for your recent stay with us. We are so happy to hear you enjoyed your stay, our wonderful staff and all of our amenities. All of us at Hilton are passionate about hospitality and we hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Tampa Airport Westshore

Address: 2225 North Lois Ave, Tampa, FL 33607-2355
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#36 Romantic Hotel in Tampa
#60 Business Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Tampa Airport Westshore 3.5*
Number of rooms: 238
Official Description (provided by the hotel):
One of the best Tampa International Airport hotels offering exceptional service and the closest proximity of International Plaza hotels with complimentary Tampa Airport shuttle service from 5am-1am. Unwind with a swim in the heated outdoor pool or work out in the fitness room or at the on-site tennis court. This hotel is ideal for special events, with over 12,000 sq. ft. of flexible function space and free Wifi access. Not many hotels near downtown Tampa can compete with our location in Westshore within easy access to International Plaza, Raymond James Stadium, Cigar City Brewery and Ybor City. ... more   less 
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Also Known As:
Hilton Tampa Airport Westshore Hotel Tampa
Hilton Hotel Tampa
Tampa Hilton

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