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“Fantastic place to stay” 5 of 5 stars
Review of Hilton Tampa Airport Westshore

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Hilton Tampa Airport Westshore
3.5 of 5 Hotel   |   2225 North Lois Ave, Tampa, FL 33607-2355   |  
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Ranked #57 of 159 Hotels in Tampa
Merrimack, New Hampshire
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
“Fantastic place to stay”
5 of 5 stars Reviewed March 3, 2013

My son and I stayed here on our last night in Tampa. We arrived at the hotel and there was an issue with the credit card my husband used, he entered the number incorrectly, Leigh at the front desk was very accomodating and helped us straighten this out, she even gave us a free breakfast.
We went to our room and it was very clean, had everything we needed, it was now late and we decided to order room service, we were told it would be 30 minutes, it arrived in 20 and was very hot and delicious, thank you to the gentleman for getting it up to us so quickly.
We went down to breakfast around 10 AM, on our elevator ride down a young boy who looked 8 or 9 invited us to breakfast, I think there was something going on,how sweet but we were not part of the activity but thanked him.
We went to Coconuts and were greeted by a very nice helpful gentleman, he explained to us where everything was and told us that we could have eggs over east, omlettes, we ate the buffet which was delicous, everything you can imagine was there, great thanks to Kevin who was very accomodating.
We walked to the Mall to do a bit of shopping, it's only 10 minutes away, arrived back to the hotel and and our key didn't work so we got another one, still didn't work so engineering came and let us in, we only waited a few moments.
We checked out and took the complimentary shuttle to the airport, another nice feature of this fine hotel.
In short if you are in the Tampa area and are looking for a place to stay, please do yourself a favour and stay here, you won't be disappointed folks.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, March 19, 2013
Dear lyndarobbie:

Thank you so much for the great review and comments!! The team was thrilled to read it! It is rewarding to know that our efforts towards guest satisfaction provided you with a great hotel experience. Leigh and Kevin particulary appreciated that you took the time to make mention of them. Thank you!

We hope you will return to Tampa soon and when you do, that you stay with us once again.

Sincerely,
Marcia Dmochowski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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409 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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English first
Cambridge, United Kingdom
Senior Contributor
36 reviews 36 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 28, 2013

Very good rooms and right near the airport. The hotel staff were excellent. Good parking and easy motor access to all the nearby attractions. A/C was louder than the jets taking off nearby. Good transient place to stay.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, March 19, 2013
Dear scaryfasthummer:

Thank you for your review and your feedback. The team was very happy to read that you appreciated their efforts to provide you with a positive hotel experience. This is their goal every day with every guest. So thank you for this note. I have shared your comments regarding the A/C in your room with our Chief Engineer who will address this with our preventative maintenance program for our guestrooms.

We loook forward to the opportunity to serve you again in the future.

Sincerely,
Marcia Dmochowski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
58 reviews 58 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed February 21, 2013

Great check in experience, couldn't get an upgrade though.
Room was adequate. Internet was easy to get on.
A/C in the room was awful, switched off and on and off and on, cold, old system
Lobby was underwhelming.
Just a transient location.
Clean, quiet, good pick up at airport

  • Stayed February 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers, Florida, United States
Top Contributor
55 reviews 55 reviews
23 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 20, 2013

I stayed here for 3 nights during Presidents Day weekend to work at a tournament at the convention center. The room and staff were top-notch. Beds and pillows were very comfortable. The restaurant, although not large, was great. There were plenty of restaurants nearby and it is centrally located as it took only a few minutes to get to the convention center. It is close to the airport but didn't hear a thing!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, March 19, 2013
Dear Victor S:

Thank you for your gracious comments about your recent stay with us. Your comments were shared with our team who was thrilled that you enjoyed your weekend with us. We look forward to welcoming you back the next time you come up to Tampa.

Sincerely,
Marcia DMochowski
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Farmington Hills, Michigan
2 reviews
5 of 5 stars Reviewed February 15, 2013

I stayed there for two nights in the first week of February and the night before flying out to visit my family, and though I was awakened at 2am by guests next door, the promptness of the night security was awesome! Within 2 to 3 minutes of my complaint they took care of the issue. Kudos to them and the front desk for that.

Otherwise my overall experience was great! The pool was nice and clean and the internet service was pretty fast. I prefer this hotel because they always greet you as you walk in and when you're just walking by. A plus is also that it's so close to the airport, dining and shopping. I look forward to staying at this hotel again in the near future.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, March 19, 2013
Dear simplibre:

Thank you for your gracious comments about your stay with us and the kudos you gave to our night security and front desk teams. They're often the unsung heories of the hotel. We're thrilled that you noticed that our team tries to acknowledge all of our guests as they're passing through the Lobby and throughout the hotel.

We look forward to welocming you back when you return to Tampa. If you would like assitance with your reservation, please feel free to contact me.

SIncerely,
Marcia Dmochowski
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Christiansted, St. Croix
1 review
5 of 5 stars Reviewed February 8, 2013

My wife and I stayed here twice in a ten day span and loved it both times. The property is first rate, the staff is wonderful, and the location is SO convenient. Very close to the airport BUT not TOO close as to be noisy. Very nice property with great spa, conference rooms, and FRIENDLY STAFF who really know what they are doing and care.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, March 19, 2013
Dear bruceandchristine:

Thank you so much for the wonderful comments regarding your stay with us and our team!! They were thrilled to read your review as they truly do care about our guests and it's nice for them to know that their efforts are appreciated.

We hope you will return to Tampa and stay with us again. If we can assist with your reservation needs, please contact us.

Sincerely,
Marcia Dmochowski
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Punta Gorda, Florida
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed February 5, 2013 via mobile

Hotel is in a great location, fantastic restaurants within 1 mile. Rooms are always clean and service is excellent. Rooms are fairly large. yet the property has a smaller feeling to it which is nice. The bathrooms are definitely on the smaller side, but manageable. All staff members wear a pin that says WIT, which stands for whatever it takes. They have not dissapointed yet.

  • Stayed January 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, March 19, 2013
Dear Mike J:

Thank you for your gracious comments about your stay with us, the hotel and our team. W.I.T. is part of our culture and we're thrilled to read that you noticed and that we are delivering on our commitment to you and every guest!

We look forward to having the opportunity to welcome you back to Tampa and the Hilton!

Sincerely,
Marcia Dmochowski
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Tampa Airport Westshore

Address: 2225 North Lois Ave, Tampa, FL 33607-2355
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 Romantic Hotel in Tampa
#42 Family Hotel in Tampa
#48 Business Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Tampa Airport Westshore 3.5*
Number of rooms: 238
Official Description (provided by the hotel):
One of the best Tampa International Airport hotels offering exceptional service and the closest proximity of International Plaza hotels with complimentary Tampa Airport shuttle service from 5am-1am. Not many hotels near downtown Tampa can compete with our location in Westshore within easy access to International Plaza, Raymond James Stadium, Cigar City Brewery and Ybor City. ... more   less 
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Also Known As:
Hilton Tampa Airport Westshore Hotel Tampa
Hilton Hotel Tampa
Tampa Hilton

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