There were minor issues with this hotel such as: no toiletries in the room upon arrival and room door that stick/don't close properly. However the front desk staff was very attentive and helpful to get the issues fixed in no time.

Was there for business meetings weekend and the catering food met our needs.

Unexpected: found a beautiful beach dress (very affordable price) in the hotel gift shop! It was still cool in Canada (May) so I was not thinking beach wear yet so this was an unexpected but great surprise. Picked up two (in different designs).

This hotel should be a 5 star because of it's staff. From the Hotel Manager. To the staff, it was an all around Great experience. I stood 2 nights and had 2 rooms. There was a lot going on in the hotel from renovations on my floor (7th) to a kids soccer tournament and an anniversary party. When I checked in I thought there would be havoc, but the staff was unbelievable.
I think Hilton should applaud their staff.
Frank N.

I am Hilton Diamond member and stayed for single night on points and dollars stay. Location was great for walking to Stadium for game. It was about a mile but much better than dealing with the traffic. Hotel was very clean. Person working the restaurant was very friendly and helpful. We wanted to grab a quick bite and she opened early for us.

Rooms are average size with comfortable beds. Flat screen TV with HD channels. Bathroom was VERY small. Everything in room was nice and clean. The ac was a bit loud for central air. At least it wasnt a wall unit. Wifi was strong and fast. Free for Diamonds.

I was given a couple certificates to use at restaurant for appetizers as it was a Satruday and the Honors lounge was closed. Thought that was nice. Did get comp breakfast in lounge next morning and small but good selection of items. Did have eggs and ham and cereal.

Wouldnt call the room exactly an upgrade but nothing to complain about as they were full. They do have a shuttle that will take you within a couple miles of the hotel but I did not use it so not sure how that was. You could also walk across the street to the mall if you wanted. Bunch of restaurants there and bars.

I would stay here again if in the area. Parking is free and location was great.

This Hotel is conveniently located a few minutes away from the airport and within walking distance of the International Plaza shopping mall.

We went to this hotel twice during our trip, once when we landed in Florida and the day before our departure back to the UK.

Front desk staff were very pleasant and helpful: the day we checked in, their system went down but it didn't stop them assisting us in the process. We were offered complimentary drinks whilst they were checking us in "manually" so to speak.
When we returned, they remembered us and offered a further round of complimentary drinks as the room type they had given us initially was incorrect (but knowing how difficult it is to work without the systems we didn't say anything).

The rooms were big and very confortable, had a great night sleep after our many hours of travelling.

We only used the bar for a few minutes, the barmaid was very friendly and served quickly. Sadly we did not use any of the other facilities as the magnetic pull of the International Plaza shops and restaurants was too great for us to resist.

The Hotel has a shuttle that goes on a circuit via many locations including the airport and said International Plaza, the shuttle leaves every half an hour on the hour and is available on demand later on in the day.

I will only mention one negative point and that is their air conditioning unit which sounded like a jumbo jet about to take off, saying that, the off button was easy to find.

For this amount of confort, convenience at such an affordable price, this is a Hotel I would strongly recommend to anyone using Tampa International Airport as a hub for their holiday.