We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Met our expectations” 5 of 5 stars
Review of Hilton Tampa Airport Westshore

Save Saved
You added Hilton Tampa Airport Westshore to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hilton Tampa Airport Westshore
3.5 of 5 Hotel   |   2225 North Lois Ave, Tampa, FL 33607-2355   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Offers & Announcements
Bed Breakfast Football
Ranked #44 of 159 hotels in Tampa
Pennsylvania
Top Contributor
63 reviews 63 reviews
44 hotel reviews
Reviews in 42 cities Reviews in 42 cities
49 helpful votes 49 helpful votes
“Met our expectations”
5 of 5 stars Reviewed January 7, 2012

This older property is well maintained and provided a great post-cruise place to stay. Rooms are large and well appointed. Breakfast buffet excellent but if you're not on an expense account pricey at $15.00 a person.

  • Stayed January 2012, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, February 9, 2012
Dear pageezer,

Thank you for taking the time to write a review of your stay at our hotel. We are very happy that we were able to meet your expectations. We hope to welcome you back to Tampa in the future.

Sincerely,
Marcia Dmochowski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

365 people have reviewed this hotel

Traveler rating
    118
    134
    69
    35
    9
See reviews for
58
75
33
147
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (44)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
N Ireland
Top Contributor
151 reviews 151 reviews
97 hotel reviews
Reviews in 73 cities Reviews in 73 cities
109 helpful votes 109 helpful votes
2 of 5 stars Reviewed January 7, 2012

We stayed at this hotel for the second time (visited about 12 months ago). We had a few problems with the wait for the airport bus last time and as a result of that and the service our stay was average.

We were in the area again and the location of this hotel and the fact that our preferred hotel the Doubletree had no vacancies we thought we would give the Hilton another chance.

Again major problems with the airport bus on pick up and on the day of departure. Staff did not explain their product to us and as HH Diamond members we were not aware the airport bus would transefer us to the Port. When we discovered this the buses were full and we had to book a taxi. This incident for us again reaffirmed the staffs lack of attention and care regarding guest need. The room was standard but not special in any way. Breakfast was in the executive lounge was basic and the lounge was so cold it made breakfast an unplesant experience.

We would not stay at this hotel again

  • Stayed January 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, February 9, 2012
Dear Elizabeth7,

Thank you for taking the time to write a review on your stay with us. Please accept our sincerest apologies for failing to deliver the quality stay (once again) that our guests should expect from a Hilton hotel. Each of these reveiws are reviewed each morning with our operations team. Your feedback is very important as we use these reviews to identify our shortcomings and opportunities to improve our performance. Please be assured that your concerns are being addressed by our team.

Sincerely,
Marcia Dmochowski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 5, 2012

We stayed at the Hilton Westshore for two nights in December. We flew in on the Saturday to see the Bucs and Cowboys game. We phoned the hotel from the airport and a shuttle was there in about 15 minutes. Check in was quick and our room was great (super clean, lots of space). The hotel is close to everything! We took the shuttle to Raymond James, but you could walk there in about 15-20 min. We often chose to walk to the mall, but the shuttle was always willing to take us. Service was fantastic (front desk, shuttle, etc...) and the outside pool and patio is great. We had drinks at the bar during happy hour, but chose to eat at a few of the fantastic restaurants at the mall rather than at the hotel. The mall is great, but if you want to shop for deals, ask the shuttle driver to take you to the Target, as there are a number of big box stores there (DSW Shoes, etc...). Overall, a great choice of hotel. We will definitely be back if we go to another game!

  • Stayed December 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, February 9, 2012
Dear Meg B,

Thank you for the wonderful review! The team at the Hilton Tampa Airport Westshore is thrilled that you enjoyed your weekend at our hotel and of course the Cowboys win over the Bucs! We truly strive to provide friendly helpful service and it is very rewarding to hear when we are successful in this endeavor.
We hope that when you return to Tampa for the next football season, you will stay with us again. If we can be of assistance to you with your reservation needs, please contact us.

Sincerely,
Marcia Dmochowski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ocho Rios, Jamaica
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed December 23, 2011

I stayed here for 3 nights in October 2011 and really enjoyed it. The hotel is in close proximity to the Airport, International Mall, Westshore Mall, Raymond James stadium and lots of restaurants in the area. They also provide a complimentary shuttle service to these areas (once within the 3 miles radius). The hotel has a pool which is really nice, as Clearwater Beach is 30 mins away.

The staff at the hotel is amazing! The front desk, housekeeping and management staff has exceptional customer service. Tristana, Oana, Dmitri and the other ladies at the front desk was great. I will definitely return to this Hilton!!!

  • Stayed October 2011, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, February 9, 2012
Dear Dukeylazoog,

Thank you so much for your gracious review! Everyone at the Hilton Tampa Airport Hilton is so pleased that you enjoyed not only our location but also the quality of service provided and the complimentary shuttle service. We look forward to welcoming you back in the near future.

Sincerely,
Marcia Dmochowski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Punta Gorda, Florida
Senior Contributor
25 reviews 25 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 23, 2011

We stayed one night 12/2/2011, since we were in Tampa/St Pete for the boat show and wanted to do some Christmas shopping in Tampa. Besides being perfect for the Tampa Airport.... it's also very close to the International Mall. Sam Seltzer Restaurant is right across the street.(very easy walk) Best Prime hamburger...@ Sam's. Hilton was clean, nicely decorated for Christmas. Lobby bar bartender, Renae, was very friendly. We would stay again in a heartbeat.

  • Stayed December 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, February 9, 2012
Dear Flo V,

Thank you so much for your review of your stay with us this past December. We are so happy that you enjoyed your visit to Tampa as well as the hotel. Our location provides easy access to so much the area has to offer. Our Housekeeping team was very pleased that you noticed the cleanliness of the hotel as they work very diligently to make it so and Renae looks forward to welcoming you back in our Bay Breeze Lounge.

We hope to have you visit us again soon.

Sincerely,
Marcia Dmochowski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed December 15, 2011

leonol the manager aparently really needs a reality check. he tells my wife he would fix her computer if she brought it down to the desk insisting the wireless connection was not the issue. he should focus more on hotel issues and leave IT for the professionals. he told my wife to disable my vpn , glad i caught that, i would have lost alot of saved work.
stains on carpet in room, waitress in bay breeze was mumbling under her breathe after another guest did not leave a tip...who complains in front of other guests when they dont get tipped? vending and ice machines did not work on many levels. another girl was working at the desk when i was here in november but she sounded russian and had blonde hair and you could smell alcohol on her breathe from a mile away. i did not make comment to her about that but asked if i could have a late check out as i am a diamond hilton honors member, i was really stunned as she did not make eye contact at all with me and rudely said "no". she made no further comment. i made a point to visit here as the survey was not presented to my email from hilton so i had to reference the terrible time here. as for the night person, i never got my wake up call, or an apology. thanks hilton, i am not interested in staying here again and are as shot as sheraton riverwalk.

Room Tip: dont book here
See more room tips
  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GeneralMgr10, General Manager at Hilton Tampa Airport Westshore, responded to this review, February 9, 2012
Dear steve b,

Thank you so much for taking the time to detail your experience of your stay with us. You are a valued Hilton guest and we are committed to your satisfaction. We would welcome the opportunity to discuss your concerns with you personally. Please feel free to contact me directly at the hotel.

Sincerely,
Marcia Dmochowski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Blois, France
Top Contributor
62 reviews 62 reviews
40 hotel reviews
Reviews in 43 cities Reviews in 43 cities
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed December 9, 2011

We stayed at the Hilton Airport hotel in Tampa at the end of November 2011.
I don't have a lot to say about this one because it's "Hilton standards" and we spent only one night there (we arrived around 6PM and were gone at 5:15 AM to catch our flight).
The room was big, no interesting view (but we knew that we are not downtown but near the airport!), the carpet in the room was dated and stained, the mattress and pillows were nice and comfy. The bathroom was clean but I struggled to adjust water in the shower (it was too cold or too hot).
I paid only 89$/night so I think that was a great price for what I get (again I'm used to stay at Hilton's hotel and I've seen a lot which were better than this but it's at the airport so you know that you won't stay here for vacation or a romantic week-end!).
My only complaint is that we weren't able to enjoy the breakfast because we had to leave to take our plane at 6:00am and the breakfast is only from 6:45! I think is way too late for an hotel near an airport.

  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Tampa Airport Westshore? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Tampa Airport Westshore

Address: 2225 North Lois Ave, Tampa, FL 33607-2355
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 Romantic Hotel in Tampa
#29 Family Hotel in Tampa
#37 Business Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hilton Tampa Airport Westshore 3.5*
Official Description (provided by the hotel):
One of the best Tampa International Airport hotels offering exceptional service and the closest proximity of International Plaza hotels with complimentary Tampa Airport shuttle service from 5am-1am. Not many hotels near downtown Tampa can compete with our location in Westshore within easy access to International Plaza, Raymond James Stadium, Cigar City Brewery and Ybor City. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Booking.com, Expedia, Tingo, Travelocity, HotelsClick, Hilton Hotels, Priceline, BookingOdigeoWL, Venere and Otel so you can book your Hilton Tampa Airport Westshore reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Tampa Airport Westshore Hotel Tampa
Hilton Hotel Tampa
Tampa Hilton

Owners: What's your side of the story?

If you own or manage Hilton Tampa Airport Westshore, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.