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“Sunny an great left the snow in Erie Pa” 5 of 5 stars
Review of Sailport Waterfront Suites

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Sailport Waterfront Suites
3.0 of 5 Resort   |   2506 North Rocky Point Drive, Tampa, FL 33607   |  
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Ranked #26 of 159 Hotels in Tampa
Erie, Pennsylvania
2 reviews
1 helpful vote 1 helpful vote
“Sunny an great left the snow in Erie Pa”
5 of 5 stars Reviewed February 3, 2014

The room was very user friendly . We drove in to go on cruse so used the cruse and snooze package. It was a very relaxing experience for us. We would stay here again an have talked to our kid about using it also.

  • Stayed January 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie W, Manager at Sailport Waterfront Suites, responded to this review, February 7, 2014
Please keep spreading the good word about Sailport! We offer affordable packages such as the Snooze & Cruise which provides accommodations and transportation to and from Tampa International Airport as well as the Port of Tampa. It is great to hear you were able to take advantage of this offers and hopefully we will see you again real soon. Thank you!
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1,042 reviews from our community

Traveler rating
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    65
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (267)
Date | Rating
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English first
New Orleans, Louisiana
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 2, 2014

Harry and the driver Micheal went above and beyond to make my stay a great! Harry took care of all my needs while I was on the property of Sailport. Micheal is a great driver with true compassion for all needs to help surgical guest to feel like they are in the best place to get healthy. Jeff the driver needs to slow down and realize he is not in NY anymore, or in a race, plus he is driving injured people around. I would stay here again.

Room Tip: Find a room away for the elevators and a balcony that looks out over the water.
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  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie W, Manager at Sailport Waterfront Suites, responded to this review, February 3, 2014
Thank you for taking the time to provide such positive feedback regarding your stay with us. I will make sure that Harry and Michael are recognized for their efforts in providing such great service. I hope that you will continue to spread the good word about Sailport and we look forward to accommodating you again in the future.
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Leeds, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 8 cities Reviews in 8 cities
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed February 1, 2014

Not one for our 'again' list. The 1st room looked out over the car park, the 2nd room absolutely wreaked of smoke and the 3rd room was not very clean, I face we found hairs in the bathroom and when we finally got to bed, there were hairs there too. The photographs are not particularly true as the bedroom was so small that they couldn't fit 2 bedside tables in! The whole place is very tired and needs a coat of paint both inside and out and some of the condos need completely refurbishing - from what we saw. Although we didn't get into the bed (reasons stated above) the bed was far too soft and uncomfortable. The pool is very small and in most instances, you have to walk across the parking lot to get there. Needless to say, we didn't stay. I wouldn't recommend this place especially for the above reasons and if you don't have a car it's too far our from Tampa and it's attractions. They also don't inform you until you get there that the maid service is only every 3 days

  • Stayed January 2014, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie W, Manager at Sailport Waterfront Suites, responded to this review, February 3, 2014
We are sorry that your stay was not to your satisfaction. We are in the process up upgrading our entire inventory with new furnishings, flooring, and appliances. We should have 100% of our rooms renovated by the end of February. I will say that we do give preference to guests who book directly with the hotel or on Sailport.com for the rooms that are currently renovated. Reservations that are booked via third party online agencies receive the rooms that are currently not renovated. As for our housekeeping services, we do provide a third day cleaning with trash and towels every day for all of our guests. We do this to adhere to our conservation policies that we have put into place being under the Florida Green Lodging Program. If any guest requests that they want to have his/her room cleaned fully on daily basis we will happily do so. I apologize that this was not fully communicated to you. Our location to downtown Tampa with attractions such as the Florida Aquarium, Tampa Convention Center, Ybor City, Port of Tampa, and others is roughly 13 miles. We do offer complimentary shuttle service to and from Tampa International Airport, International Mall, and many surrounding restaurants. While I understand your visit with us was not up to your expectations, I hope that someday you may reconsider and give us another chance to make it up to you.
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Leeds, United Kingdom
Senior Contributor
31 reviews 31 reviews
Reviews in 15 cities Reviews in 15 cities
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed January 31, 2014

We booked in for 5 nights, after 3 room changes we booked out at 4.15am on the first night.
The first room was dirty an over looked the car park, the second room was dirty and smelt of stale tobacco. The third room was dirty, had hairs in the bed and over looked bins.
I was told they only cleaned the room and changed the sheets every 3 days.

Room Tip: Ask for a clean room with clean sheets.
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  • Stayed January 2014, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie W, Manager at Sailport Waterfront Suites, responded to this review, February 3, 2014
We are sorry that your stay was not to your satisfaction. We are in the process up upgrading our entire inventory with new furnishings, flooring, and appliances. We should have 100% of our rooms renovated by the end of February. I will say that we do give preference to guests who book directly with the hotel or on Sailport.com for the rooms that are currently renovated. Reservations that are booked via third party online agencies receive the rooms that are currently not renovated. As for our housekeeping services, we do provide a third day cleaning with trash and towels every day for all of our guests. We do this to adhere to our conservation policies that we have put into place being under the Florida Green Lodging Program. If any guest requests that they want to have his/her room cleaned fully on daily basis we will happily do so. I apologize that this was not fully communicated to you. Our location to downtown Tampa with attractions such as the Florida Aquarium, Tampa Convention Center, Ybor City, Port of Tampa, and others is roughly 13 miles. We do offer complimentary shuttle service to and from Tampa International Airport, International Mall, and many surrounding restaurants. While I understand your visit with us was not up to your expectations, I hope that someday you may reconsider and give us another chance to make it up to you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed January 31, 2014

Condos are comfortable. Location is close to tampa but a world away for peace and quiet. We had a few minor issues with our condo and maintenance was very quick to respond. When we want a quiet affordable place to stay on the water, sailport is on our list.

  • Stayed January 2014
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie W, Manager at Sailport Waterfront Suites, responded to this review, February 1, 2014
Many thanks for your positive review. We do offer a peaceful environment to get away from your daily routine. We hope that you continue to spread the good word about Sailport and we look to your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hollywood, Florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed January 31, 2014

I am a repeat guest. Top notch establishment with friendly and upbeat staff. Every room is a bay view, clean, upgraded and worth every penny. Hard to find luxury at a unbelievably low rate! An underated gem.

Room Tip: Every room has a water view.
See more room tips
  • Stayed January 2014, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with this hotel

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie W, Manager at Sailport Waterfront Suites, responded to this review, February 1, 2014
We value our loyal guests and appreciate you taking the time to let everyone know that your stay met your expectations. We look forward to seeing again real soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Seattle, Washington
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 31, 2014 via mobile

Great service provided by Jerry! True asset to this resort.... I will be returning love the area and close proximity of dining. Hotel is clean. I have nothing else to say why 200 characters kind of makes me not want to write another review

  • Stayed January 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlie W, Manager at Sailport Waterfront Suites, responded to this review, February 1, 2014
Thank you for your positive feedback regarding our hotel and staff. We strive to provide great service every day and it is great to hear that our guests appreciate it.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sailport Waterfront Suites

Address: 2506 North Rocky Point Drive, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Tampa
#21 Romantic Hotel in Tampa
#36 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sailport Waterfront Suites 3*
Number of rooms: 194
Official Description (provided by the hotel):
Located on beautiful Rocky Point Island, overlooking the sparkling waters of Tampa Bay, Sailport Waterfront Suites is ideally situated within minutes of Tampa International Airport, with easy access to downtown Tampa, St. Petersburg and Clearwater. Our location is convenient to all area attractions and points of interest, including Busch Gardens, Adventure Island, Tampa's bayfront beach, the Port of Tampa, Olde Hyde Park Village and Historic Ybor City. The Tampa Bay Performing Arts Center, Tropicana Field, St. Pete. Times Forum (home of the Tampa Bay Lightning, Stanley Cup Champions!) and Raymond James Stadium (home of the Tampa Bay Buccaneers, World Champions!) are all nearby. Corporate, Military and Government guests will find themselves with an easy commute to the Westshore Business District, Tampa Convention Center, MacDill Air Force Base, CAE and Laser Spine Institute (LSI). At Sailport, our island atmosphere is suitable for business travel as well as family getaways. Corporate visitors enjoy the perfect Meeting Retreat, Corporate Housing or Extended Stay venue. For family getaways, we offer spacious One-Bedroom Family Suites or Two-Bedroom/Two Bath Suites. Attraction packages are available for Busch Gardens, SeaWorld and more! All suites feature full kitchens, private balconies with water views along with free high speed wireless internet access. Enjoy waterfront relaxation in the heart of Tampa Bay and Rocky Point Island. Guests love our breezy ambiance and the spectacular gulf coast sunsets. ... more   less 
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Also Known As:
Sailport Waterfront Hotel Tampa
Sailport Resort Tampa
Sailport Hotel Tampa

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