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“Good value” 4 of 5 stars
Review of Sailport Waterfront Suites

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Sailport Waterfront Suites
3.0 of 5 Resort   |   2506 North Rocky Point Drive, Tampa, FL 33607   |  
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Ranked #26 of 159 Hotels in Tampa
Avon, Ohio
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Good value”
4 of 5 stars Reviewed July 27, 2013

We had a very nice stay. The rooms are dated but clean. Facility is in a great location between Clearwater beach and downtown Tampa with a beautiful view. Would recommend if you are looking for value in the Tampa Florida area.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,043 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Miami, Florida
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed July 24, 2013 via mobile

My family and I stayed here for 2 nights (over the weekend). We were told the check-in time was at 3pm, but we had to for about an hour to get our room because they were still cleaning it. When we were in our room, it was clean. The kitchen was clean and the appliances looked new. the bathroom was okay as well. Although, the floor in the master's bedroom was creaking and found a piece of oreo cookie under the sofa bed when we took it out. But nonetheless, it didn't really bother us. As long as we were comfortable and had a place to relax. The whole experience was great for its price.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ocala
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 22, 2013

This resort was nice on Tampa Bay. Clean rooms, comfortable beds and amazing view of the Tampa Bay. Cost was reasonable and it is always nice to have a fun kitchen when traveling.

Definitely a redo for an adult play weekend in Tampa

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Baton Rouge, Louisiana
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 15, 2013

I would definitely recommend staying at Sailport in Tampa! Before booking our 4 night stay, I read several reviews on this hotel. They were mostly positive, with a few complaints about outdated rooms. We were fortunate to receive a fabulous renovated room. It had ceramic tile throughout, stainless steel kitchen appliances, a nice microfiber couch, and flat screen TV in the living room and bedroom. The queen size bed was also comfortable. Our balcony had a wonderful view of the Bay and the man-made beach. The lounge chairs were nice and the outdoor swing is great. On the night of July 4th, we admired the fireworks from the pool. The staff were very nice and the covered parking was an added bonus. One night we enjoyed sitting by the fire pit and tiki torches on the beach. This is a great find in Tampa Bay and definitely a great value. I hope to be back one day!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Fort Myers, Florida
1 review
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed July 15, 2013

Every single time my husband or my family Has stayed here it has been problem after problem. My husband usually stays here one weekend out of the month for military training. first problem he had sail port inn's tried to check him out a week early. arrangements and payment were made in full for him to stay there for 2 months due to training. instead of trying to resolve the problem they did nothing he ended up staying his last week on base. second time he stayed with them they claimed that he stayed another night and charged him with another nights stay which is impossible because the night they charged him for he was already home 2 1/2 hours away. it took about a month but finally reimburse for there mistake. Third time my husband myself and our 4 children stayed with them for family week they were having problems with their Air conditioning unit after being in a 90 degree room for 4 hours they decided to move us to a new room on other side of the building only to be put in a room where guess what the air didn't work in there either so we were moved to another room yet again... when calling the front desk to let them know of the problem we were treated as scum like it was our fault their air conditioning system wasn't working. worst customer service i have ever encountered! the lady behind the counter has no people skills to seriously use that tone and to talk to a customer like they are and idiot is a big no no. next day comes time to check out myself and my four children went to the office to turn in room key and check out my oldest says mommy im hungry i said i know baby mommy is working on it ill get you breakfast in a min. the manger being there over hears her comment and says you were the one that had all that trouble yesterday had to move rooms a couple of times? I said yes so he takes us to the "grocery side" of the office tells me to pick out a couple breakfast sandwich's and drinks it will not be charged to the room this is for yesterdays inconvenience. so i pick out 2 small bacon egg and cheese sandwich's with chocolate milk again i check with the manger before leaving the office and everything's fine. 2 months go by and my husband goes to his uta for this month only to be told that he owes sail port in $20. 09 he calls to find out what the charge is they tell him its from the family weekend stay and its for grocery when talking the the person at the front desk on the phone they said they had talked to the manager and he said he had followed policy by charging it to the room . why the hell would you tell the customer this is complimentary for the trouble of having to move rooms then go and charge the customer 2 months later?? I strongly suggest anyone looking at this place to stay find somewhere else!!!

  • Stayed July 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General M, General Manager at Sailport Waterfront Suites, responded to this review, July 16, 2013
Thank you for your most recent feedback regarding your stay with us at Sailport. I sincerely apologize for the inconvenience regarding the unit air conditioner. Being a condo hotel each unit has its own central air-condition and heat.Even with all the regular preventive maintenance we perform we still can not predict when the unit will stop working. I was made aware of the accidental charge to your account from the convenience store complimentary items and a reversal of charges was performed right away. Please contact me directly should you have any questions or concerns. Here at Sailport we pride ourselves with our OUTSTANDING QUALITY and SERVICE so when we get an out of character review like your I want to assure we make it right for you. Thank you for your business and remember you will always find the lowest rates possible at Sailport.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
5 of 5 stars Reviewed July 14, 2013 via mobile

My son and I were in the area for a baseball tournament and had to catch a flight the next morning early so decided to stay in tampa. Found Sailport by accident and glad I did. This is a unique all suite property and literally every suite over looks the water. My son had fun fishing and playing volley ball. Rooms have stocked kitchens but we didn't have time to utilize it. My wife and I will plan a getaway for a weekend before the kids go back to school. They transported me to the airport complimentary that was also unexpected and I was very thankful. Hotel is spotless and surrounded by a great restaurant called whiskey joes.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle-under-Lyme, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 10, 2013

We stayed at the Sailport for 2 weeks in March this year. We were celebrating our 10th wedding anniversary and so emailed the hotel to request a special room. Not only we were allocated one of the best location rooms, we received a bottle of wine and anniversary card from the front desk staff.

The location was great and the views wonderful.

The room had been refurbished and was very clean.

The cleaning of the room was very good and though not daily, more than frequent enough for our stay.

The pool area and grounds were very clean and well kept.

We felt secure at the hotel and the security on the gate ensured only people with parking permits were allowed in.

We only used the free shuttle to Whiskey Joes one, but were pleased with the efficiency and speed of collection - a special mention goes out to Lord Randolf! Thank you for the American accent lesson! Your British accent and singing voice was very impressive!

All the staff were so friendly and made us feel so welcome and our stay so special - so much so we will be returning for our 11th anniversary next March.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sailport Waterfront Suites

Address: 2506 North Rocky Point Drive, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#15 Business Hotel in Tampa
#21 Romantic Hotel in Tampa
#36 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Sailport Waterfront Suites 3*
Number of rooms: 194
Official Description (provided by the hotel):
Located on beautiful Rocky Point Island, overlooking the sparkling waters of Tampa Bay, Sailport Waterfront Suites is ideally situated within minutes of Tampa International Airport, with easy access to downtown Tampa, St. Petersburg and Clearwater. Our location is convenient to all area attractions and points of interest, including Busch Gardens, Adventure Island, Tampa's bayfront beach, the Port of Tampa, Olde Hyde Park Village and Historic Ybor City. The Tampa Bay Performing Arts Center, Tropicana Field, St. Pete. Times Forum (home of the Tampa Bay Lightning, Stanley Cup Champions!) and Raymond James Stadium (home of the Tampa Bay Buccaneers, World Champions!) are all nearby. Corporate, Military and Government guests will find themselves with an easy commute to the Westshore Business District, Tampa Convention Center, MacDill Air Force Base, CAE and Laser Spine Institute (LSI). At Sailport, our island atmosphere is suitable for business travel as well as family getaways. Corporate visitors enjoy the perfect Meeting Retreat, Corporate Housing or Extended Stay venue. For family getaways, we offer spacious One-Bedroom Family Suites or Two-Bedroom/Two Bath Suites. Attraction packages are available for Busch Gardens, SeaWorld and more! All suites feature full kitchens, private balconies with water views along with free high speed wireless internet access. Enjoy waterfront relaxation in the heart of Tampa Bay and Rocky Point Island. Guests love our breezy ambiance and the spectacular gulf coast sunsets. ... more   less 
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Also Known As:
Sailport Waterfront Hotel Tampa
Sailport Resort Tampa
Sailport Hotel Tampa

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