We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Don't do it” 1 of 5 stars
Review of BEST WESTERN Bay Harbor Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save
You added BEST WESTERN Bay Harbor Hotel to your Saves list
BEST WESTERN Bay Harbor Hotel
3.5 of 5 Hotel   |   7700 Courtney Campbell Cswy., Tampa, FL 33607 (Formerly Bay Harbor Hotel)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Offers & Announcements
Save up to 20%
Ranked #81 of 159 Hotels in Tampa
florida
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Don't do it”
1 of 5 stars Reviewed October 23, 2013

I read the reviews about this hotel before booking it and I thought it couldn't be that bad. Yes it really is that bad. The rooms are outdated , bath tub had mold, towels were dirty. The furniture was old and worn out. Even the tv was fuzzy. The restaurant was old looking too and way over priced. Spend the extra money and go somewhere nicer.

  • Stayed October 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHARBOR, Guest Relations Manager at BEST WESTERN Bay Harbor Hotel, responded to this review, October 24, 2013
Dear Stefhanie,

Thank you for taking the time to write. I'm sorry you had such a bad experience. I will make sure all the department managers see your comments and take them under advisement. Hogan's Beach Restaurant was completely redone for the grand opening last New Year's Eve. The menu was revised to reflect current tastes and prices in the area. Many improvements have already been made to the hotel and more are on the way. Next time you are in the area, please stop in. I think you will like what you see.

Robert D,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

551 reviews from our community

Traveler rating
    118
    197
    143
    52
    41
See reviews for
165
182
33
66
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (157)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Senior Contributor
44 reviews 44 reviews
7 hotel reviews
Reviews in 22 cities Reviews in 22 cities
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed October 23, 2013

We loved everything about this hotel. The view was awesome the staff was courteous the rooms were clean and the Resteraunt attached to the hotel was great. The only thing that kept me from giving this hotel a great rating was the bed. I have stayed in a lot of hotels from low low budget to the luxury hotels. Never have I had as bad a bed as I did in this hotel. When you get on it you hear every spring crack snapped and pop. Every movement had springs going everywhere and when you go off it literally popped for 30 seconds after. My back felt like I had slept on a mid evil torture device in the mornings. Like I said the rest off the hotel was awesome. unfortunately when we come back I think we will look for another place. Sleep is important on vacation. Probably just this one bed was bad so I would look at all the reviews before passing judgement.

Room Tip: Make sure you get a good bed.
See more room tips
  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHARBOR, Guest Relations Manager at BEST WESTERN Bay Harbor Hotel, responded to this review, October 24, 2013
Dear UnderHIsgrace,

Thank you for your comments. I am really sorry that the bed ruined what was otherwise a good stay. When you return to the area, please try us again. I know you'll like the changes you see.

Robert D,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sarasota, Florida
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed October 22, 2013

I read good reviews on this hotel so I booked a room (King bed with a water view) for our anniversary for 2 nights. We got our room and it was not a king bed but 2 full size beds. We decided to keep it because we liked the view as it was on the 6th floor. That night I heard someone trying to get in so I went opened the door to a guest who had the same room assigned to him. I called down to the front desk and talked to someone (Micheal, I think) who was very apologetic and almost fell over backward wanting to make it right (thumbs up for Michael!). It turned out the guest's last name was almost identical to mine, and we were in the wrong room. The next morning I went down to talk to the desk as our shower seemed to run out of hot water. The woman at the desk didn't seem interested in the situation at all. (thumbs down). She did offer to change our room to a king bed room on the 4th floor. We opted to stay because we like the upper floor better. We liked it enough that I extended our stay one extra night. When we checked out I specified (twice, actually) that our room should be at a lower price because we did not get the king room, She said she would take care of it. She didn't, she charged the higher price for 2 nights and the lower price for one night, so I had to my card credited. Overall we liked our stay but if/when we return I hope we can be helped by someone like the 2 people that were at the front desk when we checked in. They really seemed to understand customer service. Props to them.

Room Tip: Rooms away from Hogan's Beach are quieter.
See more room tips
  • Stayed October 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHARBOR, Guest Relations Manager at BEST WESTERN Bay Harbor Hotel, responded to this review, October 23, 2013
Dear Greg G,

Thank you for taking the time to share your experience with us. I'm glad that overall it was a positive experience. I will be sure Michael knows that you appreciated his efforts. I will also let the morning shift know where they dropped the ball and I'm sorry about that. We're all looking forward to your next visit.

Robert D,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Top Contributor
98 reviews 98 reviews
27 hotel reviews
Reviews in 66 cities Reviews in 66 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 18, 2013

after reading many TA reviews of tampa hotels we chose this BW. very good location & pretty view of the bay. yes, the hotel is undergoing renovations. but don't let that stop you from staying here. the staff is friendly & helpful. the rooms are very clean. yes the balconies are open to your neighbors, if they had been more private we would not have met the bacholer party. these guys were so much fun. we took the shuttle for an early morning flight, so easy. we will stay here on our return trip as we come in very late. we highly recommend staying here!

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHARBOR, Guest Relations Manager at BEST WESTERN Bay Harbor Hotel, responded to this review, October 23, 2013
Dear K H,

Thank you for the great comments. I'm glad you had such a wonderful time! We look forward to seeing you again real soon.

Robert D,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ljubljana, Slovenia
Contributor
11 reviews 11 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 17, 2013

Stayed there for 2 days. Got bayview room. If there's an event on Hogan's bar or on little island you won't sleep good because of noise. Staff was very friendly and helpfull. Big parking.
Hogan's bar close to hotel is a huge plus. There's also waverunners renting spot.
Will be back again.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHARBOR, Guest Relations Manager at BEST WESTERN Bay Harbor Hotel, responded to this review, October 23, 2013
Dear Ben995,

Thank you for sharing your thoughts with us. It's nice to know that you will be coming back. As you said, having Hogan's Beach Bar is a huge plus. Most guests really enjoy the food and the atmosphere. We are working hard to find the point at which music becomes noise.

Robert D,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, United States
1 review
4 of 5 stars Reviewed October 15, 2013

Room was really nice, clean. Location is fabulous for Tampa or Clearwater Beach/Tampa airport. Hotel staff friendly. ONLY problem was the lack of parking our first night (Thursday) because Hogan's bar was having a large event (that we were not aware of) and the bar is attached to the hotel. We went out to dinner in Clearwater, came back and we had to park our rental car in a not so nice location (end of an aisle that blocked another aisle). We were very upset and all anyone (at the front desk) said was it'll be fine but yet there parking permit says they are not responsible. Luckily, we were able to get a spot a little later as someone left. I thought it was odd that they didn't save spots for PAYING guests. The parking attendant for the hotel did his best but was getting yelled at and I didn't think that was fair, it certainly wasn't his decision. The rest of our stay (till Sunday) was pleasant and we didn't have that issue again.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHARBOR, Guest Relations Manager at BEST WESTERN Bay Harbor Hotel, responded to this review, October 23, 2013
Dear Teresa P.

Thank you for your comments. I will be sure that our parking attendant sees this. He really works hard. We do save enough parking for our hotel guests, but as you noticed, no matter how vigilant he is, some people sneak in. I understand your concern about our disclaimer on your parking pass. In this area, it is common practice that parking facilities are not responsible for the cars. We just want to be sure that you know that up front. I'm glad the rest of your stay was pleasant. We look forward to seeing you again in the future.

Robert D,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lehigh Acres, United States
1 review
4 of 5 stars Reviewed October 15, 2013

The hotel was clean and was in a beautiful location right on the water. The Staff was friendly but easily distracted when requestiing help. For some reason they don't have NBC in the rooms (so if you are staying during football season you won't get to see Sunday Night football unless you go to the bar). Hogans Beach (Restaurant/Bar (Inside and Outside) was fun with a great view. The food was ok, a little over priced for what was served but overall worth it. We will stay here everytime we go to Tampa. It is close to Raymond James Stadium, Downtown and St Pete/Tampa Forum.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHARBOR, Guest Relations Manager at BEST WESTERN Bay Harbor Hotel, responded to this review, October 21, 2013
Dear Alicia T,

Thank you for staying with us and saying that you will return. That's always the best compliment. I have shown the front desk staff your comment about them being easily distracted so they are aware of it. We do have NBC in the guest rooms, but, unfortunately on the day that you were here, it was not working and that was a football Sunday. We are working with the present cable company and looking into possibly changing companies to insure uninterrupted service in the future.

Robert D,
Guest Relations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN Bay Harbor Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Bay Harbor Hotel

Address: 7700 Courtney Campbell Cswy., Tampa, FL 33607 (Formerly Bay Harbor Hotel)
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Tampa
#7 Best Value Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Bay Harbor Hotel 3.5*
Number of rooms: 260
Official Description (provided by the hotel):
Located directly on the bay in Tampa, minutes from Tampa Bay International Airport (TIA), this full service hotel is available for your every need.Whether you are traveling to the Tampa Bay area for business or pleasure, The BEST WESTERN Bay Harbor Hotel can offer you convenient, comfortable accommodations at an affordable price. All guest rooms have open balconies/patios with views of the bay or the city. We offer complimentary wireless Internet, business center, fitness center and the heated outdoor swimming pool overlooking the bay. Volleyball and water sports are available adjacent to the beach bar. The on-site restaurant, Crabby Bill's, serves a variety of menu items with a full bar.We are less than an hour away from world renowned white sandy beaches of the Gulf of Mexico, a short distance from Busch Gardens®, the Lowry Park Zoo, the Florida Aquarium, the Museum of Science & Industry (MOSI), the Salvador Dali Museum, the Ford Amphitheater, the Seminole Hard Rock® Hotel & Casino and the Cruise Port of Tampa.If you're here to visit a college or university, we are approximately an hour from both the Tampa and the St. Petersburg campuses of USF, the University of Tampa, Eckerd College, SPC and Florida Southern College. For sports fans, there's Raymond James Stadium, the Tampa Bay Times Forum, Steinbrenner Field and Tropicana Field, all within a short distance. For our guests here on business, we offer a variety of meeting rooms and facilities.Our bayside location makes a great venue for any social occasion. Sunset beachside weddings are our specialty. We can host wedding reception as well as the bride's maids luncheon, rehearsal dinners, family reunions, high school class reunions and service organizations. We can also host parties for special birthdays and anniversaries as well as holiday parties and Quinceaneras. Our on-site staff event planners are available to assist you for any event. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Travelocity, Orbitz, AAA Travel Services, BookIt.com, getaroom.com, TripOnline SA, Despegar.com, Best Western and Tingo so you can book your BEST WESTERN Bay Harbor Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Tampa

Owners: What's your side of the story?

If you own or manage BEST WESTERN Bay Harbor Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.