I read good reviews on this hotel so I booked a room (King bed with a water view) for our anniversary for 2 nights. We got our room and it was not a king bed but 2 full size beds. We decided to keep it because we liked the view as it was on the 6th floor. That night I heard someone trying to get in so I went opened the door to a guest who had the same room assigned to him. I called down to the front desk and talked to someone (Micheal, I think) who was very apologetic and almost fell over backward wanting to make it right (thumbs up for Michael!). It turned out the guest's last name was almost identical to mine, and we were in the wrong room. The next morning I went down to talk to the desk as our shower seemed to run out of hot water. The woman at the desk didn't seem interested in the situation at all. (thumbs down). She did offer to change our room to a king bed room on the 4th floor. We opted to stay because we like the upper floor better. We liked it enough that I extended our stay one extra night. When we checked out I specified (twice, actually) that our room should be at a lower price because we did not get the king room, She said she would take care of it. She didn't, she charged the higher price for 2 nights and the lower price for one night, so I had to my card credited. Overall we liked our stay but if/when we return I hope we can be helped by someone like the 2 people that were at the front desk when we checked in. They really seemed to understand customer service. Props to them.
- Official Description (provided by the hotel):
- Located directly on the bay in Tampa, minutes from Tampa Bay International Airport (TIA), this full service hotel is available for your every need.Whether you are traveling to the Tampa Bay area for business or pleasure, The BEST WESTERN Bay Harbor Hotel can offer you convenient, comfortable accommodations at an affordable price. All guest rooms have open balconies/patios with views of the bay or the city. We offer complimentary wireless Internet, business center, fitness center and the heated outdoor swimming pool overlooking the bay. Volleyball and water sports are available adjacent to the beach bar. The on-site restaurant, Crabby Bill's, serves a variety of menu items with a full bar.We are less than an hour away from world renowned white sandy beaches of the Gulf of Mexico, a short distance from Busch Gardens®, the Lowry Park Zoo, the Florida Aquarium, the Museum of Science & Industry (MOSI), the Salvador Dali Museum, the Ford Amphitheater, the Seminole Hard Rock® Hotel & Casino and the Cruise Port of Tampa.If you're here to visit a college or university, we are approximately an hour from both the Tampa and the St. Petersburg campuses of USF, the University of Tampa, Eckerd College, SPC and Florida Southern College. For sports fans, there's Raymond James Stadium, the Tampa Bay Times Forum, Steinbrenner Field and Tropicana Field, all within a short distance. For our guests here on business, we offer a variety of meeting rooms and facilities.Our bayside location makes a great venue for any social occasion. Sunset beachside weddings are our specialty. We can host wedding reception as well as the bride's maids luncheon, rehearsal dinners, family reunions, high school class reunions and service organizations. We can also host parties for special birthdays and anniversaries as well as holiday parties and Quinceaneras. Our on-site staff event planners are available to assist you for any event. ... more less
- Reservation Options:
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- Also Known As:
- Radisson Tampa