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“Nice but noisy” 3 of 5 stars
Review of BEST WESTERN Bay Harbor Hotel

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BEST WESTERN Bay Harbor Hotel
3.5 of 5 Hotel   |   7700 Courtney Campbell Cswy., Tampa, FL 33607 (Formerly Bay Harbor Hotel)   |  
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Ranked #81 of 159 Hotels in Tampa
Tallahassee
Senior Contributor
35 reviews 35 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
11 helpful votes 11 helpful votes
“Nice but noisy”
3 of 5 stars Reviewed May 7, 2013

The hotel itself is nice. It is clean, nice furniture and lovely balconies. If you stay on the water side, it is lovely to sit out and enjoy the morning breezy. However, there is the hotel attached to the hotel, the Hogan's Beach is noisy and seems to draw a fairly rowdy crowd. Furthermore, the restaurant across the water cranks its music up starting about 10:00 am and continues. It wasn't so much that you couldn't talk on the balcony but noticeable. The larger problem is the rowdy crowd partying on the balconies going to the bar and then coming in at 3:00 am without much concern for others. This was not an isolated incident as at breakfast the next morning others also commented on it. Sleep was a problem it wasn't the bed, it was comfortable.

I will say that the hotel moved us across the hall to the parking lot side. We still heard them in the hall but not next door to us and it was fine then.
The food at Hogan's was pretty good as well. So really, I think I would give it a 3 1/2. If you don't mind the noise and want to join the party ....go for it.

  • Stayed May 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHARBOR, Front Office Manager at BEST WESTERN Bay Harbor Hotel, responded to this review, June 15, 2013
Dear Spunkysmom,

Thank you for staying with us and for providing your feedback. I am pleased that you enjoyed our clean rooms and the beautiful views from your balcony. I would however like to apologize for the noise from the neighboring establishments. Because of our location, the music travels across the water and may be heard by our guests on the bay side. I am happy that the move across the hall to a city view room resolved the noise issues for you. We hope you will return to visit us again in the future.

Kind Regards,

Chevonne Cottle-Forde
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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531 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (154)
Date | Rating
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English first
Pasadena, CA
Top Contributor
80 reviews 80 reviews
16 hotel reviews
Reviews in 27 cities Reviews in 27 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed May 7, 2013

I just spent 4 days at this hotel property. Pluses: It's right on the Bay and the 60 Hwy, so super easy access to anywhere in Tampa and Clearwaters only 30 minutes away by car. They have two computers to use for free. It's very nicely kept. The staff was super friendly and helpful.

The Negatives:The pool is "heated" but really luke warm at best. The two night clubs (Hulk Hogan's is on site) are loud over the weekend so I asked to be placed on the far end and on the front of the hotel. I still had a balcony but it over looked the parking lot but the noise wasn't bad.

Over all, for the price I would stay here again. I am single and travel alone alot so I needed somewhere safe and clean. I got both here and the staff again were so nice. :) This is also near the Westin (they have Starbucks!) and Bahama Breeze restaurant which I highly reccomend over Hogans.

Room Tip: As for 5th or 6th floor and in the 40's so you are for sure on the far end of the hotel away fr...
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  • Stayed May 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHARBOR, Front Office Manager at BEST WESTERN Bay Harbor Hotel, responded to this review, June 6, 2013
Dear PineappleShagette,

Thank you for staying with us and for providing your feedback. I am very happy to read that you felt safe with us and that our location, our cleanliness and the amenities we provide all contributed to your pleasant stay. The team and I appreciate your kind words and we are pleased that our customer service exceeded your expectations. I would like to apologize for the noise heard from the neighboring establishments, but I am glad that our city view rooms provided a much quieter alternative for you. Thank you once again for your comments and we look forward to welcoming you again in the future!

Kind Regards,

Chevonne Cottle-Forde
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed May 6, 2013

if you stay at this hotel on a weekend you should know there are two night clubs next to this hotel. they play loud music to the wee hours of the morning so you can't sleep. If you upgraded and paid the higher price for the water front rooms you get this noise worse because they are on the water. This hotel also jacks up the rates on the weekends so you get a double whammy, if you like to party, great place if you want peace and quiet go some place else.

Room Tip: rooms on the water are noisey
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  • Stayed May 2013, traveled solo
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHARBOR, Front Office Manager at BEST WESTERN Bay Harbor Hotel, responded to this review, May 30, 2013
Dear Louis L,

Thank you for submitting your comments about your stay with us. Your feedback helps us to implement improvements to provide a better experience for guests in the future.

The on-site restaurant/bar adheres to the noise ordinance in our area and shuts off its music by 10:00PM. There is a neighboring establishment that also plays music and because of our location, even when their music is lowered, the sound may still travel across the water and be heard by guests in our waterfront rooms. For this reason, to our guests who request a quiet room, we suggest that they stay in our city view rooms, away from the noise.

On behalf of our entire team, I apologize for the unsatisfactory stay you had with us and we hope you will give us another chance to provide you with a superior experience.

Kind Regards,

Chevonne Cottle-Forde
Front Office Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver
Top Contributor
240 reviews 240 reviews
103 hotel reviews
Reviews in 106 cities Reviews in 106 cities
167 helpful votes 167 helpful votes
2 of 5 stars Reviewed May 3, 2013

There are plenty of hotel choices in Tampa, including the immediate vicinity of this Best Western. I recommend you look around to find some thing better.

Room ... The bed was good and the shower head was great. Otherwise, the furniture was dirty and worn out. The carpet looked fairly new but the dark color made it hard to tell. It took a lot of muscle to open the old sliding door to the balcony which appeared to have been broken into. The latch had obviously been pried open.

Parking ... The free parking was a nightmare. The neighborhood seems to be a hot spot for night life with a loud, live band outside each night attracting big crowds with too few parking spaces to accommodate all the cars. The lot was randomly roped off making entrance and exit similar to finding your way through a maze.

Service ... Checking in and checking out involved long waits in line at the consistently under-staffed front desk. Even once it was our turn, it took a long time to check in. The process seemed to require hundreds of key strokes by the front desk clerk.

We travel to Tampa several times a year. We won't return to this hotel.

  • Stayed April 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHARBOR, Front Office Manager at BEST WESTERN Bay Harbor Hotel, responded to this review, May 4, 2013
Dear Rick A,

Thank you for your recent stay with us and for taking the time to submit your feedback. On behalf of our entire team, I would like to apologize for the challenges you encountered during your stay. We have plans for an overall renovation in the near future which would include replacing and updating the furnishings and fittings in our guest rooms. We are taking steps to improve the parking situation for our guests, including providing valet parking on our busiest nights. I will address the lengthy check-in and check-out process with our team so as to reduce the wait time for our guests in the future.

We hope you will consider giving us another chance to provide you with exceptional service.

Kind Regards,

Chevonne Cottle-Forde
Front Office Manager
Best Western Bay Harbor Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania, United States
Senior Reviewer
8 reviews 8 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed April 30, 2013

we spent the last night of our trip here before we went back to the airport. They were very nice there. We got in late and they let us take their shuttle bus to a restaurant for dinner, The shuttle bus always takes their guests to cruises and to the beach. very clean. Bed was a little hard, but nice views.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHARBOR, Front Office Manager at BEST WESTERN Bay Harbor Hotel, responded to this review, May 4, 2013
Dear Dawn G,

Thank you for your recent stay with us and for providing your feedback. We are pleased to see that you enjoyed our shuttle service, our cleanliness, and the views from our property. Our courtesy shuttle provides transportation to and from Tampa International Airport, the two nearby shopping malls and the restaurants in our area. There is a third party shuttle service that provides transportation to places outside our shuttle's range, including the cruise terminal and the beaches.

We look forward to welcoming you again in the future.

Kind Regards,

Chevonne Cottle-Forde
Front Office Manager
Best Western Bay Harbor Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beverly, Massachusetts
Top Contributor
103 reviews 103 reviews
10 hotel reviews
Reviews in 31 cities Reviews in 31 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 30, 2013

Very nice, clean and reasonably priced. Very busy on weekends with Hogan's beach bar. Stay on bayside, beautiful views from balcony. Location convenient for auto, but not foot travel, which limits your resturants located by foot. Overall, a nice stay.

Room Tip: Stay on bayside for great bay views.
See more room tips
  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHARBOR, Front Office Manager at BEST WESTERN Bay Harbor Hotel, responded to this review, May 4, 2013
Dear Anthony E,

Thank you for your recent stay with us and for submitting your feedback.

The team and I are happy to read that you enjoyed your stay overall, especially the cleanliness and the beautiful views of Tampa Bay from your room balcony. Because we are located on the Causeway, we generally do not suggest that guests walk along the street, unless they are going to the beach close-by. Instead, our courtesy shuttle transports guests to the neighboring restaurants and the two nearby shopping malls, which also have a variety of dining options.

Thank you again for staying with us and we look forward to your future visits.

Kind Regards,

Chevonne Cottle-Forde
Front Office Manager
Best Western Bay Harbor Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Juan, Puerto Rico
Top Contributor
111 reviews 111 reviews
8 hotel reviews
Reviews in 47 cities Reviews in 47 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 30, 2013 via mobile

This was our second time at this hotel. Love the fact that it is close to the airport, comfortable room and hot coffee in the lobby you can take on your way out. The hotel has a restaurant bar called Hogan's place which I assume replaced Crabby Bill's. During the weekend it was full, seemed like Spring break! Besides having a full parking lot, no major issues. Will definitely use this hotel again on my next trip to Tampa.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAYHARBOR, Front Office Manager at BEST WESTERN Bay Harbor Hotel, responded to this review, May 4, 2013
Dear Luvsviolet,

Thank you for staying with us and for providing your feedback.

We are happy to read that you enjoy the comfort of our rooms, our location and the freshly brewed coffee available in our lobby on mornings. The grand opening for Hogan's Beach, our on-site restaurant, was New Year's Eve, and it has since grown in popularity.

Thank you for your loyalty to our hotel and we look forward to your next visit with us.

Kind Regards,

Chevonne Cottle-Forde
Front Office Manager
Best Western Bay Harbor Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Bay Harbor Hotel

Address: 7700 Courtney Campbell Cswy., Tampa, FL 33607 (Formerly Bay Harbor Hotel)
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 On the Beach Hotel in Tampa
#7 Best Value Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BEST WESTERN Bay Harbor Hotel 3.5*
Number of rooms: 260
Official Description (provided by the hotel):
Located directly on the bay in Tampa, minutes from Tampa Bay International Airport (TIA), this full service hotel is available for your every need.Whether you are traveling to the Tampa Bay area for business or pleasure, The BEST WESTERN Bay Harbor Hotel can offer you convenient, comfortable accommodations at an affordable price. All guest rooms have open balconies/patios with views of the bay or the city. We offer complimentary wireless Internet, business center, fitness center and the heated outdoor swimming pool overlooking the bay. Volleyball and water sports are available adjacent to the beach bar. The on-site restaurant, Crabby Bill's, serves a variety of menu items with a full bar.We are less than an hour away from world renowned white sandy beaches of the Gulf of Mexico, a short distance from Busch Gardens®, the Lowry Park Zoo, the Florida Aquarium, the Museum of Science & Industry (MOSI), the Salvador Dali Museum, the Ford Amphitheater, the Seminole Hard Rock® Hotel & Casino and the Cruise Port of Tampa.If you're here to visit a college or university, we are approximately an hour from both the Tampa and the St. Petersburg campuses of USF, the University of Tampa, Eckerd College, SPC and Florida Southern College. For sports fans, there's Raymond James Stadium, the Tampa Bay Times Forum, Steinbrenner Field and Tropicana Field, all within a short distance. For our guests here on business, we offer a variety of meeting rooms and facilities.Our bayside location makes a great venue for any social occasion. Sunset beachside weddings are our specialty. We can host wedding reception as well as the bride's maids luncheon, rehearsal dinners, family reunions, high school class reunions and service organizations. We can also host parties for special birthdays and anniversaries as well as holiday parties and Quinceaneras. Our on-site staff event planners are available to assist you for any event. ... more   less 
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Also Known As:
Radisson Tampa

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