My wife and I stayed at this Best Western and for $135 a night it is a 6 out of 10. We called the hotel for the complimentary shuttle to pick us up at the airport and they told us it would be there in 15 minutes. it was not rush hour and the guy shows up 40 minutes later. At the hotel, the staff were friendly enough but not too attentive during check-in. There were four people standing behind the check-in area and two couples were being served. We were the only other couple waiting to be taken care of and the others behind the desk were preoccupied with their own discussion. The room had fresh linens but the carpet looked dirty and was not vacuumed. We dined at the adjoining restaurant named Hogan's and that place was awful. We sat at the bar for almost ten minutes without being offered a menu or a drink. The bartender was busy servicing the drink orders for the restaurant and could not take care of her customers sitting at the bar to which she apologized. They had lots of waitstaff on and even a food runners which was redundant. They needed an extra bartender! We decided to get up and sit at a table and within 2 minutes was greeted and took our drink order. The manager was aloof at best and was by the t-shirt purchase area but had no clue that he should have jumped in and helped. he was busy talking to the greeter. The manager at chick-fil-a from earlier that day was 10 times more attentive!! The place looked dirty and the overall sense I got from this place was that management had set the bar way to low. I was an operations manager for a food service firm in the Northeast for years and I expect reasonable standards when we go out to eat. We had three apps and drinks. The ribs were salty, the coconut shrimp were nothing special....at least the server was attentive. Do yourself a favour and take the hotel's complimentary shuttle to the mall where at least you can get a decent meal at The Cheesecake Factory. The reason I give this place a 6 and not a failing grade was because the woman operating the shuttle van the next morning was friendly and understood service.
- Official Description (provided by the hotel):
- Located directly on the bay in Tampa, minutes from Tampa Bay International Airport (TIA), this full service hotel is available for your every need.Whether you are traveling to the Tampa Bay area for business or pleasure, The BEST WESTERN Bay Harbor Hotel can offer you convenient, comfortable accommodations at an affordable price. All guest rooms have open balconies/patios with views of the bay or the city. We offer complimentary wireless Internet, business center, fitness center and the heated outdoor swimming pool overlooking the bay. Volleyball and water sports are available adjacent to the beach bar. The on-site restaurant, Crabby Bill's, serves a variety of menu items with a full bar.We are less than an hour away from world renowned white sandy beaches of the Gulf of Mexico, a short distance from Busch Gardens®, the Lowry Park Zoo, the Florida Aquarium, the Museum of Science & Industry (MOSI), the Salvador Dali Museum, the Ford Amphitheater, the Seminole Hard Rock® Hotel & Casino and the Cruise Port of Tampa.If you're here to visit a college or university, we are approximately an hour from both the Tampa and the St. Petersburg campuses of USF, the University of Tampa, Eckerd College, SPC and Florida Southern College. For sports fans, there's Raymond James Stadium, the Tampa Bay Times Forum, Steinbrenner Field and Tropicana Field, all within a short distance. For our guests here on business, we offer a variety of meeting rooms and facilities.Our bayside location makes a great venue for any social occasion. Sunset beachside weddings are our specialty. We can host wedding reception as well as the bride's maids luncheon, rehearsal dinners, family reunions, high school class reunions and service organizations. We can also host parties for special birthdays and anniversaries as well as holiday parties and Quinceaneras. Our on-site staff event planners are available to assist you for any event. ... more less
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- Also Known As:
- Radisson Tampa