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“Nice stay” 5 of 5 stars
Review of Grand Hyatt Tampa Bay

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Grand Hyatt Tampa Bay
4.0 of 5 Resort   |   2900 Bayport Drive, Tampa, FL 33607   |  
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Ranked #3 of 160 Hotels in Tampa
Certificate of Excellence
GreenLeadersSilver level
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Nice stay”
5 of 5 stars Reviewed August 25, 2014

Not normally a reviewer but this one deserves one! From the folks at the front door to the housekeeping staff..awesome. fantastic meal at oyster catchers. Nice pools. Nature path very nice touch. Even forgot to remove our housekeeping sign and received a call from front desk to see if we needed anything. 5 stars and thank you. We will back!

Stayed August 2014, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, hyatt guest relations at Grand Hyatt Tampa Bay, responded to this review, October 29, 2014
Dear JennynJeffya,

Thank you so much for taking the time to share your stay experience with us at Grand Hyatt Tampa Bay this summer. So glad you were able to enjoy the nature path and a swim for outdoor activities. Fantastic that you loved your meal at Oyster Catchers overlooking the Bay.

Hope to see you again soon!

Safe travels,

Julie B.--Hyatt Guest Relations
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1,372 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (385)
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English first
Sarasota, Florida
Level Contributor
45 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed August 24, 2014

We stayed for 1 night to catch a concert at the Amp and then head off on our honeymoon the next day.

The room was very nice with a bay view. It was clean and well appointed.

We ordered room service after returning from the concert and were very pleasantly surprised by the quality of the food.

As a Platinum member, I was recognized with a free upgrade which is always nice.

It can be a bit tricky getting in and out the first time as the off ramp isn't that obvious, so pay close attention.

The parking garage is a little sketchy. A woman alone might feel a bit uncomfortable. Certainly keep your wits about you when in the garage.

All in all a pleasant, albeit short, stay.

Stayed August 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lake Butler
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed August 23, 2014

Arrival was nice, greeted by friendly bell service who unloaded out luggage; we chose to park own car to save some cash. Upon check in staff was friendly but did not go out of way-by any means-to explain hotel or facilities to us, just asked how many room keys we needed and sent us on our way! Luckily the bellman was waiting on us to assist us to our room. He was very friendly and answered our questions; even offered extra info that was helpful. Restaurant on 1st floor was plain with hardly no selection of food-room service menu had more options! Room service timing was good, but pricey as they charged a delivery fee plus 22% tax! Free Wi-Fi only available in lobby & restaurant. Hotel is pretty and clean..just wished front desk staff would have made arrival more informative which would have then made me feel as if I was being more valued as a customer; instead of as if I frequent the hotel weekly!

Stayed August 2014, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
west Hartford, CT
Level Contributor
37 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed August 22, 2014

The grand Hyatt Tampa was a wonderfully surprising stay. They make the best of their location and the service is top notch! Each employee made u feel like a VIP. The rooms are spacious, clean, and have all the necessities of home. The beach and pools are small but they make the best of their surroundings! Love the access to shuttles and cart rides! The food was great at the on site eateries. Location is perfect easy to get to any place in the area. Service from the hotel was by far the highlight. Whatever Hyatt is doing, keep on doing it. I will choose Hyatt next time I travel because of the amazing experience I had here! Thanks

Stayed August 2014
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, August 23, 2014
Thank you for providing your feedback regarding your stay a the Grand Hyatt Tampa Bay. I'm so delighted to hear that you enjoyed your stay and our beautiful accommodations. I'm happy that you enjoyed the hotel's convenient location. I'm thrilled to hear about the service you received from our wonderful staff. We are truly lucky to have wonderful associates as they are instrumental in our hotel's success. I hope you have the opportunity to stay with us again.

Becky S-Guest Relations Associate.
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Port Orange, Florida
Level Contributor
55 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed August 21, 2014

I absolutely love Hyatt hotels and this one did not disappoint. However, the main reason I would never come back is the parking garage!! It is super low and I was really scared the top of my car would scrape the ceiling. The parking spots are really small too. Literally almost had an anxiety attack while trying to navigate it.

  • Stayed July 2014, traveled as a couple
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Laurel, Maryland
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed August 19, 2014

We arrived to a very beautiful hotel right next to the airport. Overall, the hotel appearance was average for hotels with comparable stars. The lobby was very spacious, lots of places to sit, both inside and out. The hotel features a nature walk, where you can walk to the onsite restaurant "Oystercatchers." The both pools are small, but look pretty. Bars at each of the pools are a nice touch. I wasn't that impressed visually though satisfied with the purchase. However, Josephus, Wayne (the shuttle driver), and another staff member really made the hotel a memorable place. Wayne so graciously took myself and my partner anywhere we asked, and offered suggestions as to what was in the surrounding area. Even if we were not on the shuttle Wayne, Josephus and another bellhop went out of their way to talk to us, and help suggest restaurants, activities, and make the vacation truely special. Thanks!

The food was also very good! We ordered room service, and ate at the bar one night. Food surprisingly good, and may I suggest the Creme Brulee.

Room Tip: Ask for a view of the bay, else you'll get a view of the highway.
See more room tips
  • Stayed August 2014, traveled as a couple
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Casablanca, Morocco
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed August 19, 2014

Mail sent to Grand Hyatt after 1 night at the hotel :

"Dear Madame sir,

I was at grand Hyatt Tampa bay from 16th to 17th august . And during this night, we ordered a room service with my wife including a Cesar salad and a beef filet .

We just would like to let you know that the cesar salad was causing me a very heavy digestive damage with a very acute alleviates diarrhea for the past three days and it is not yet complete.

We preferred to notice you about that in order to avoid this has an effect on other clients and prevent them food poisoning. With no reaction from you, we apologize in advance for having to share this misadventure on social networks (trip advisor). This is too bad because the other services at the hotel were good.

Kind regards,"

Stayed August 2014, traveled as a couple
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, August 20, 2014
Greetings Reda G,

Thanks for taking the time to share feedback on your most recent stay at the Grand Hyatt Tampa Bay. I am very sorry to hear about these unfortunate event when dining with us. We have forwarded your concerns and feedback to our Food and Beverage director and management to follow up and ensure this does not happen in the future. Please feel free to contact our Guest Relations department if you would like to speak about this matter further.

Warm regards,

Drew D.-Guest Relations Associate
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Additional Information about Grand Hyatt Tampa Bay

Address: 2900 Bayport Drive, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Tampa
#1 Luxury Hotel in Tampa
#2 Business Hotel in Tampa
#2 Family Hotel in Tampa
#3 Green Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hyatt Tampa Bay 4*
Number of rooms: 445
Official Description (provided by the hotel):
445-deluxe guest room business resort hotel in a relaxed setting offering 45 Spanish-style villas, 23 suites, Hyatt Business Plan and exclusive Regency Club accommodations. We are the only 4-Diamond hotel in Tampa, located on a 35-acre wildlife preserve on the spectacular shores of Tampa Bay, conveniently located five minutes to Tampa International Airport and International Plaza mall. ... more   less 
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Also Known As:
Grand Hyatt Tampa Bay Hotel Tampa
Hyatt Tampa Bay
Tampa Hyatt

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