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“Grat location - Great Hotel” 4 of 5 stars
Review of Grand Hyatt Tampa Bay

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Grand Hyatt Tampa Bay
4.0 of 5 Resort   |   2900 Bayport Drive, Tampa, FL 33607   |  
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Ranked #3 of 159 Hotels in Tampa
Certificate of Excellence
GreenLeadersSilver level
Melbourne, Florida, United States
Level Contributor
104 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
“Grat location - Great Hotel”
4 of 5 stars Reviewed June 26, 2014

Had a meeting in Tampa and made a reservation at the Grand Hyatt. The hotel is centrally located in Tampa, near the airport and downtown. The hotel offers great views of the Tampa Bay and is posh in the exterior and interior of the buildings. I enjoyed my more which was spacious and well equipped. The bed was comfortable and they provided all the amenities. I also enjoyed breakfast in the morning in the hotel restaurant which included a made to cook omelet and a breakfast buffet. Highly recommend to anyone coming to the city.

Room Tip: Higher floor offer a better view of Tampa Bay
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  • Stayed June 2014, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,320 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (376)
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English first
Stuart, Florida
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed June 25, 2014

My boyfriend and I stayed at this hotel in January of 2014. We had to book a room last minute as we decided to travel to Tampa from Florida's east coast to see some friends who flew into Tampa. We settled on the Grand Hyatt and are glad that we did. Since we had our dog with us, we were placed in one of the newly remolded casitas located on the south end of the property. No joke, the particular room we stayed in is probably the nicest hotel room I've ever stayed in. A comfortable king sized bed, modern, clean furnishings, a huge shower and French doors that opened up to our own patio were just some of the perks of our stay. We dined at Oystercatchers and the bar in the main hotel. Both had great food and good beer on tap. One of the beer selections was Cigar City Brewing's Jai Alai. What a delight! A few other perks were the pool area, waterside fire pit, hammocks and beautiful walking trails. We will definitely be back!

Room Tip: If you're looking for a little more privacy, opt for the casitas.
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  • Stayed January 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HyattGuestRelations, Guest Relations Manager at Grand Hyatt Tampa Bay, responded to this review, July 14, 2014
Thank you for having stayed with us! I am so happy to hear that you had a great stay at the hotel and enjoyed the facilities we had to offer. I hope you return soon to enjoy some more of the Jai Alai!

Warm Regards,

Belinda M - Guest Relations
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tampa
Level Contributor
34 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed June 25, 2014

I booked this last minute on a third party site and got a great deal for a Saturday stay. I live in the area and I hadn't been to the property since it was renovated and was very pleasantly surprised. First off, I must say the customer service here is impeccable. From the moment I stepped out of my vehicle I was greeted by the bell staff who ushered me to the great front desk clerks. The housemen who got me a bottle opener, the pool attendants/bartenders - all were great - very friendly. Free parking was also nice along with free wi-fi and bottles of water. (I was told it was Customer Appreciation month)

The guestroom was nicely decorated and clean, the bed was very comfortable and there was a refrigerator to keep the drinks cool. We were on the side facing the airport and I was surprised that the airport noise was not as bad as anticipated - if you want a view I would recommend the other side of the property facing Tampa Bay. We went to the pool by Oystercatchers restaurant and it was a really nice setting - chaise lounges with umbrellas, a mini beach/sandy area and some hammocks in the shade. A nice touch was that they were providing mini bottles of water and iced fruit kebabs throughout our visit. My only negative was that we each had 2 Daquiris and the bill was $60.00! I really wouldn't have a problem paying that much if they were worth it in size/taste but they came in mini, plastic cups - not worth it.

All in all, I will definitely be back but there are a lot of options for drinking and dining off site via a short taxi ride if you want to save a little money on food.

  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tampa, Florida
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed June 24, 2014

I live in Tampa Bay, yet this is one of our favorite hotels to "get away". Near the airport with a shuttle, VIEWS that rival anywhere in the world and two of the best special restaurants in the state, Oyster Catchers and Armanis....truly memorable. The rooms are spacious with big windows overlooking the bay and bay bridges, or back to the city skyline.

Room Tip: We prefer the Bay view suite for long weekend stays. The corners are our favorites and if you get on...
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  • Stayed June 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kent
Level Contributor
152 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed June 23, 2014

Having just read the previous reviews and having stayed in other "Grand Hyatt Resorts" I think now that disappointing is a little under stated.
We were meeting our daughter having not seen her or our grandsons for months, my daughter tried on four occasions to reserve two rooms, she was unable to, the reservation was finally made through Amex who were very happy to assist even though the hotel were not able to reserve us a room??
My husband explained this on arrival we were not able to have a casita. The rooms were fine.
We were given a credit for breakfast which was an extremely busy affair our table unfortunately had an unclean smell, my husband did not even attempt breakfast, my daughter had a hair in her porridge when we explained this on checkout the receptionist said 'oh I am sorry ' .
No we would not return as at this particular resort we did not find the normal service that you find at a Hyatt.

Room Tip: High level
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  • Stayed June 2014, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
36 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed June 22, 2014

I stayed at the hotel for a weekend in June to attend a wedding. Very easy access to Tampa, St Petersburg, shopping malls. Free parking in the hotel lot was very much appreciated for me and my visitors. Just drive in!

The facilities in the hotel including pool/sun loungers, small beach area, boardwalk and gazebo, gym and lobby were really great and the trip was wonderful.

The breakfast buffet was great, the personalised omelette I had both mornings was outstanding and the breakfast room table service was notable in that it was extremely calm and friendly. The staff made time to say hi and chat briefly which was most appreciated.

Overall I couldn’t fault this hotel and would chose this destination and hotel again in view of the superb service and amenities.

Room Tip: View of the bay is a nice feature
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Green Features: Fantastic board-walk/gazebo and bayside beach area which is just stunning.
  • Stayed June 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Hyatt Guest Relations at Grand Hyatt Tampa Bay, responded to this review, March 4, 2015
Thank you for expressing your great appreciation regarding our World Class Service provided to you during your week-end stay in June for a wedding at the Grand Hyatt Tampa. It is always nice to hear positive and appreciative feedback from our loyal customer regarding our pool/sun loungers, small beach area, boardwalk and gazebo, gym and lobby, and free parking in addition to our great buffet breakfast and the personalized and outstanding omelette offered by our chef every morning. Without forgetting the briefly chat made by our great staff who took the time to stop by while you were our guest. We are grateful to know that those little touches made by our staff made your stay more enjoyable and memorable. Your kind comments were forwarded to the Executive management at the hotel and we are looking forward to welcoming you again in the near future.

Johny E.-A Guest Relations Associate
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Irvine, California
Level Contributor
25 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed June 21, 2014

This is truly a beautiful hotel. I was quite impressed with it. The staff was excellent. They exceeded our already high expectations. The room was so nice and very comfortable. It was large for a downtown hotel. I am looking forward to our next stay here.

  • Stayed May 2014, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Hyatt Guest Relations at Grand Hyatt Tampa Bay, responded to this review, March 4, 2015
Thank you for taking the time to share your positive comments regarding your stay at the Grand Hyatt Tampa. It is always a pleasure to hear that you enjoyed your destination and you were quite impressed by our beautiful hotel and its excellent staff to a level we exceeded already your high expectations. Also, we are very pleased to hear that you are looking forward to your next stay in Tampa and you highly recommend this property for friends and family members. Your appreciation was forwarded to the Executive management at the hotel. Hope to welcoming you in the near future.

Johny E.-A Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Tampa Bay

Address: 2900 Bayport Drive, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Tampa
#1 Romantic Hotel in Tampa
#1 Family Hotel in Tampa
#1 Business Hotel in Tampa
#3 Green Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hyatt Tampa Bay 4*
Number of rooms: 445
Official Description (provided by the hotel):
445-deluxe guest room business resort hotel in a relaxed setting offering 45 Spanish-style villas, 23 suites, Hyatt Business Plan and exclusive Regency Club accommodations. We are the only 4-Diamond hotel in Tampa, located on a 35-acre wildlife preserve on the spectacular shores of Tampa Bay, conveniently located five minutes to Tampa International Airport and International Plaza mall. ... more   less 
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Also Known As:
Grand Hyatt Tampa Bay Hotel Tampa
Hyatt Tampa Bay
Tampa Hyatt

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