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“Even during construction...” 5 of 5 stars
Review of Grand Hyatt Tampa Bay

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Grand Hyatt Tampa Bay
4.0 of 5 Resort   |   2900 Bayport Drive, Tampa, FL 33607   |  
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Ranked #11 of 159 Hotels in Tampa
GreenLeadersSilver level
Southwest Montana
Top Contributor
94 reviews 94 reviews
23 hotel reviews
Reviews in 37 cities Reviews in 37 cities
51 helpful votes 51 helpful votes
“Even during construction...”
5 of 5 stars Reviewed September 3, 2013

Great service, outstanding staff, terrific setting. If you are looking for resort atmosphere, book a casita. If you want luxury, tower hotel, book the hotel. We were not thrilled when we checked in over a holiday and the hotel had active construction in progress. The service by a caring staff made it easy to overlook noise and distractions. Can't recommend the peace and quiet of the casitas enough. The staff went out of their way to attend to any misstep, and there was only one! So glad we ordered room service in casitas, believe it or not! Terrific...and we don't say that lightly.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, September 5, 2013
Thank you for going out of your way to share about your recent experience at our hotel. I’m delighted to hear that you found the service to be exceptional and all of the staff to be so outstanding. It is wonderful to hear that you were able to take advantage of the atmosphere provided by the casitas and I’m glad that you enjoyed the peace and quiet. I’m thrilled that you were able to try out the room service in the casitas and that you found it to be excellent. I hope we can welcome you back to our hotel again in for your next trip to Tampa.

Abrea H – A Guest Relations Associate
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1,024 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (315)
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English first
Dallas, Texas
Contributor
17 reviews 17 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 3, 2013

Lots of work going on at the Grand Hyatt--updating the lobby. Very nice staff, and a good event venue as well...the rooms are spacious and luxurious, and tastefully decorated.
They have a gracious auto parking staff as well.
Nice play to spend a few days while in Tampa on business.

Room Tip: just depends on your preferences. The views of the Bay are very nice.
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, September 5, 2013
Thank you for taking time to share feedback on your recent stay. I’m delighted that you enjoyed your stay. It is always wonderful to hear that our staff was so nice and gracious throughout your stay. I’m glad that you found your room to be spacious, well-appointed and luxurious. I hope we can welcome you back to our hotel again soon.

Abrea H – A Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fayetteville, North Carolina
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 3, 2013

Every year we go to Florida at least for a couple of weeks, and we always end up our vacations in this hotel. It is really relaxing, the concierge, the doorman, the counter clerks, and the entire staff, are so nice and always looking for ways to go the extra mile. I always have a wonderful stay and the views are spectacular.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, September 4, 2013
Dear Lolyn,

Thank you for going out of your way to share comments about your stay at our Grand Hyatt Tampa Bay. I am delighted to hear how much you enjoyed your relaxing visit at our hotel. Our employees will be recognized for the continued excellent service you experience. I hope you will continue to choose our Grand Hyatt when returning to Florida.

Safe travels,

Nick B. - Guest Relations Associate
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1 review
5 of 5 stars Reviewed September 1, 2013 via mobile

I stayed here once and was so impressed, I can't stay anywhere else. Stephen in room service is amazing. My fiance was simply craving chocolate. Stephen went above and beyond to accommodate us as in buying chocolate from the vending machines, had room service bring up cookies and chocolate covered strawberries just to take care of us. It left such a lasting impression on us, we came back on our honeymoon. Not only was Stephen there, he once again remembered us and made us feel like family. I have to mention Lauren at the front desk. We reserved a Casita for our honeymoon. It wasn't available during to circumstances beyond her control. She upgraded us and sent up a bottle of champagne. We were so happy and she literally made our honeymoon perfect. I love this hotel and the staff. They are the best.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, September 4, 2013
Thank you for taking the time to provide such wonderful feedback. I am so happy Stephen and Lauren were able to make your stay so memorable. We have a great staff that wants to make sure our guests have everything they need to make for a lasting impression. I will be sure Stephen and Lauren are commended for their top notch service. Thank you for choosing Grand Hyatt Tampa Bay. Your feedback and recommendation are our biggest compliment!

Brock S. – A Guest Relations Associate
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Vero Beach, Florida
Top Contributor
194 reviews 194 reviews
38 hotel reviews
Reviews in 43 cities Reviews in 43 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed August 29, 2013

This was not our first stay and again we were not disappointed. We knew the property was undergoing renovations, so that was not a problem. Front desk service was great as well as housekeeping. All our needs were met. Beautiful views from our room. Enjoyed the pool one afternoon, but thought the hot tub was a bit too hot for Florida in August. Will definitely return on our next visit to the Tampa area.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, August 30, 2013
Hi cb628,

Thank you for going out of your way to provide feedback about your return visit to our Grand Hyatt Tampa Bay. I am delighted to hear how much you enjoyed your time at our property. Our employees will be recognized for their wonderful customer service. It is great that you were able to take time out of your day to relax by the pool. It will be my pleasure to welcome you back to our hotel on your next visit to Tampa.

Safe travels,

Nick B. - Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Clearwater Fl
Top Contributor
97 reviews 97 reviews
12 hotel reviews
Reviews in 16 cities Reviews in 16 cities
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed August 25, 2013

This hotel has a hotel side and a resort side. I have stayed at both but my favorite is the resort side. Stayed in a casita suite. A gorgeous split level home with mini kitchen and great water views.
The service here is some of the best Ihave ever had. From front desk to room service to the beat rrestaurants around this is a property you will not want to leave.
trust me..stay here$

  • Stayed July 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, August 28, 2013
I really appreciate your continued loyalty and choosing Grand Hyatt Tampa Bay as your go to property. It sounds like you had another fantastic experience. I am thrilled you found the Casita suite to be exceptional. Your kind words and recommendation are our biggest compliment. I look forward to welcoming you back to our property in the near future!

Brock S. – A Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
165 reviews 165 reviews
42 hotel reviews
Reviews in 62 cities Reviews in 62 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed August 23, 2013

It is not downtown, but near the airport and certainly near malls and great food. Service is awesome, the staff hits a one run every time we have been here. The room is clean, bed comfortable and views are awesome of the bay. You have to stay here if your in town

Room Tip: Ask for a bay view or facing west. Higher floors are best.
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  • Stayed August 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Tampa Bay

Address: 2900 Bayport Drive, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Tampa
#4 Green Hotel in Tampa
#5 Romantic Hotel in Tampa
#9 Family Hotel in Tampa
#14 Business Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hyatt Tampa Bay 4*
Number of rooms: 445
Official Description (provided by the hotel):
445-deluxe guest room business resort hotel in a relaxed setting offering 45 Spanish-style villas, 23 suites, Hyatt Business Plan and exclusive Regency Club accommodations. We are the only 4-Diamond hotel in Tampa, located on a 35-acre wildlife preserve on the spectacular shores of Tampa Bay, conveniently located five minutes to Tampa International Airport and International Plaza mall. ... more   less 
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Also Known As:
Grand Hyatt Tampa Bay Hotel Tampa
Hyatt Tampa Bay
Tampa Hyatt

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