We have stayed at The Grand Hyatt Tampa Bay in the past and have always found the service to be excellent, but the facilities lacking some. We were very pleasantly surprised this weekend to have found that they have remodeled their rooms and public spaces. HUGE improvement. It is as we were staying in a totally different hotel. The rooms were beautiful and the technology available for connectivity was greatly appreciated. This continues to be a business class hotel and does not offer resort amenities, however; we would again, most definitely recommend a stay in these beautiful rooms. Thanks again for all the personal touches.