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“Nice Hotel” 4 of 5 stars
Review of Grand Hyatt Tampa Bay

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Grand Hyatt Tampa Bay
4.0 of 5 Resort   |   2900 Bayport Drive, Tampa, FL 33607   |  
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Ranked #13 of 159 Hotels in Tampa
GreenLeadersSilver level
Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Nice Hotel”
4 of 5 stars Reviewed June 23, 2013

The Hotel is located in an excellent location right next to the Tampa airport. The Staff was Friendly and professional. Nice decorated and clean lobby, rooms and amenities. The pool area was very nicely landscaped, but too small for a big Hotel. The Food in all 3 restaurants is very good, but alcohol is to expensive.
If like to get seafood for dinner, I recommend having dinner at the patio which is suspended over the bay, unbelievable. The internet connection speed is very slow.
I can recommend this Hotel.

  • Stayed May 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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979 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (299)
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English first
Naples, Florida
1 review
2 of 5 stars Reviewed June 22, 2013

Hotel was ok. Front desk staff had ATTITUDE. Like it was a privilege to stay at their $129 a night hotel. If I ran it I would have them clean rooms for a few weeks to remind them their place. Valet staff were great, very professional.

Room Tip: worth getting casita
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  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, June 28, 2013
I appreciate you taking a moment to provide us with your feedback. I apologize for the experience you had with our front desk staff. This is unacceptable and has been forwarded to our management team so future guests do not have the same experience. I am pleased you found the valet staff to be very professional. I hope to have the chance in the future to welcome you back to our property so you can experience our true Hyatt hospitality.

Brock S. – A Guest Relations Associate
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St. Augustine
Senior Contributor
48 reviews 48 reviews
17 hotel reviews
Reviews in 16 cities Reviews in 16 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed June 22, 2013

What an incredible hotel! They have a new program that makes many, if not all, of the rooms “hypo-allergenic” with all kinds of features and even an air purifier system within the room to ensure that travelers with allergies will have the best possible experience. I have allergies—and didn’t actually mention that in my reservation—but got treated to one of these rooms. It was heavenly!

The design of the room was spacious, lovely and elegant, with numerous features that business travelers love. It made us feel good just being there. On top of that, we had a spectacular view of Tampa Bay. What a shame I had to go to meetings when I would have loved to sit in the room in front of the magnificent window view…..

The hotel staff welcomed us warmly and really made our stay enjoyable. They were responsive to every need and despite the fact that this is a huge resort, made us feel like they knew us. It was a delightful stay and we plan to go back just to enjoy a vacation there!

Room Tip: Ask for a view of the bay if one is available!
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  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, June 24, 2013
Hello Schoolmarm1973,

Thank you for going out of your way to share feedback about your recent visit to our Grand Hyatt Tampa Bay. I am glad to learn that you enjoyed our Respire by Hyatt guestroom. Our rooms offer some of the best views of the Bay in the area. It is nice to have an opportunity just to relax and watch the water. Our employees will be recognized for the excellent service you experienced. It will be our pleasure to welcome you back.

Sincerely,

Nick B. - Guest Relations Associate
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Laguna Niguel, California
Top Contributor
227 reviews 227 reviews
55 hotel reviews
Reviews in 75 cities Reviews in 75 cities
202 helpful votes 202 helpful votes
4 of 5 stars Reviewed June 21, 2013

The hotel has an oyster bar & after putting 2 & 2 together we concluded that the person we saw was out collecting them. The also have an elevated walkway (that I was excited about as the hotel sits in an estuary) where you can see tons of tiny crabs & if you're lucky some unusual, well unusual to a Californians eyes, birds. The problem was that we could see more from our room on the 12th floor, than outside.The most beautiful one I spotted was a Spoonbill~gorgeous!

Our room: always requesting a high, quiet room we we're assigned room 1222 & loved the fabrics & new furniture + quietness & views of the bay it afforded. The only downside was the heavily used roadway you'll see to your right plus, after a day or so, we came back late & found a really terrible smell haunting it. After a call, we we're moved to room 1224, (a giant suite) for 1 night & offered breakfast "on the house" for our troubles. The only problem is that they charged us for the breakfast & I'm still waiting for a response to please refund us for it.

Rest of our stay: business people are all over this hotel as it's central to airports & even arriving at midnight you will not be the only one checking in + all the valets we're cheerful and "on their game", which always kicks a stay anywhere off to a great start.

Room Service: in room breakfast was very good.he suite had it's own coffee pod type coffee maker + 2 bathrooms in case you would rather not share yours:)

Room Tip: Check Trip Advisor for ratings & look for the deals located there.
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  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Ohio
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 20, 2013

From the Front Desk, to the concierge, to the restaurants, to the UPS girl. The service was perfect and the rooms were beautiful. The food at the seafood restaurant was a little bland but still good and the view was wonderful from the deck.

Room Tip: Try to get an ocean view room.
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  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, June 21, 2013
Thank you for taking the time to provide us with your feedback. I am delighted that you found the service to be perfect and your room to be beautifully appointed. Your thoughtful comments are greatly appreciated. I hope we can welcome you back to Grand Hyatt Tampa Bay in the future!

Brock S. – A Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenwich, Connecticut
Top Contributor
60 reviews 60 reviews
41 hotel reviews
Reviews in 32 cities Reviews in 32 cities
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed June 19, 2013

2 night business stay, need good gps to drive here, very confusing entry, self parking a little bit of a hike but plenty of it, ask for water side, high floor, professional front desk, quiet, large, clean rooms, stayed in club level room, service at club level was excellent, food in club was excellent, great spread in evening, could really sustitute for dinner out, breakfast was excellent incuding smoked salmon many high quality choices. I rarely eat in hotel restaurants but ate dinner both nights in two different restaurants. Both excellent, can't give enough kudos to staff there. Service was helpful, friendly and generally outstanding. Seafood was fresh and prepared with great artistry. You must eat here, can't rave enough about both dining experiences. Gym and pool was very high quality. 5 minutes from airport but be prepared to drive anywhere. Does not feel like an airport hotel, feels like a resort. Would stay here again.

Room Tip: Water view -- high floor
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  • Stayed May 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, June 20, 2013
Dear Longreach06830,

Thank you for going out of your way to share feedback about your recent stay at our Grand Hyatt Tampa Bay. I am glad to hear how much you enjoyed the amenities of the Grand Club lounge, especially the evening Hors d'oeurves. Your comments with regards to the outstanding employees are greatly appreciated. It's great that our employees exceeded your expectations, and they will be recognized for this. It will be our pleasure to welcome you back again.

Safe travels,

Nick B. - Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 13, 2013 via mobile

It was a bliss to come back to the Hyatt since we had a long flight. Valet was an extra cost so I just parked myself. Reservation went smoothly. The pricing was ok. David the gentlemen at the front desk is the best service man we've ever witnessed. Helped us with wifi and also helped us with boxes for our rediculous spending habits. We bought a raft and three paddles. He was able to find a box for us to put our things in. In our eyes, David made us very impressed with our whole stay. I wish he was always there. He girls at the front desk were all very nice and let off a very positive feel as well. The worst thing to witness is to talk to idiots behind the computers and they don't k is why they're doing. Be very careful when going to their restaurant. Services is not good at all. Alright food but service is non existence or very rude. No one greets you, they just look at you, acting as if they're not even working. Strange, then a few minutes later, the same guy shows up and says, do you want a menu? I should have just said, "um no, I'm just sitting here kicking breeze." Took a while for he food to come out. Very small proportion. I love five star dining and usually with a nicer sophisticated restaurant I am given much more food. No bred was given. Guy forgets lemon in my water. No Ice. Didn't ask us for desserts after our meal. I left and tipped 2 bucks. He really deserved a complaint to the boss but ill just avoid this place. Dinner was over $100 btw for mediocre fries, burger and steak. Please hire some new wait staff. Overall David and the girls in the counter were amazing, dining sucks. The rooms are nice. Location is convenient. I don't remember how the beds are. I have the plushes pillow top so, it's not comparable but def bearable. You will enjoy it here.

  • Stayed June 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Tampa Bay

Address: 2900 Bayport Drive, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Luxury Hotel in Tampa
#4 Romantic Hotel in Tampa
#5 Green Hotel in Tampa
#8 Family Hotel in Tampa
#16 Business Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hyatt Tampa Bay 4*
Number of rooms: 445
Official Description (provided by the hotel):
445-deluxe guest room business resort hotel in a relaxed setting offering 45 Spanish-style villas, 23 suites, Hyatt Business Plan and exclusive Regency Club accommodations. We are the only 4-Diamond hotel in Tampa, located on a 35-acre wildlife preserve on the spectacular shores of Tampa Bay, conveniently located five minutes to Tampa International Airport and International Plaza mall. ... more   less 
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Also Known As:
Grand Hyatt Tampa Bay Hotel Tampa
Hyatt Tampa Bay
Tampa Hyatt

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