Just spent a week at the Grand Hyatt Tampa Bay and I can only say that I was underwhelmed. This is not to say that it was bad. It was actually a very nice resort. The grounds are beautiful. Everything is well manicured. There is a trio of restaurants, internet access for a fee, and plenty of parking (included with your stay). In general, the staff is very friendly.
So why not five stars? For starters, my room was not ready upon check-in. They took my cell phone number but after an hour of waiting, I lost patience and called. Magically, my room was ready. One can only guess that they forgot about me. So I began my stay pissed off.
Moving on, the room was on the small side but it was clean and had a beautiful view of Old Tampa Bay. On the downside, the coffee maker was missing parts and the tub drained very slowly. These are not the signs of a top flight resort.
There are two pools for guest use. The first pool is adjacent to the main lobby. Calling it small is an understatement. Then there is the second pool. This pool is a good five block wall down the resort's nature path. It is also small. However, a patio with hammocks and full service bar await the guest.
I really can't say much further. I based myself out of the Grand Hyatt while exploring the Gulf Coast and other parts of Florida. Every night I was happy to return. The location is great as you are literally two minutes from the airport.
I have high expectations when I travel. The Grand Hyatt was very good but the Ritz it was not.