We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“ALWAYS GOOD.. NOW BETTER THAN NEW” 4 of 5 stars
Review of Grand Hyatt Tampa Bay

Save Saved
You added Grand Hyatt Tampa Bay to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Grand Hyatt Tampa Bay
4.0 of 5 Resort   |   2900 Bayport Drive, Tampa, FL 33607   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Offers & Announcements
Bed & Breakfast Package
Ranked #16 of 158 hotels in Tampa
GreenLeadersSilver level
miami
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
Reviews in 13 cities Reviews in 13 cities
14 helpful votes 14 helpful votes
“ALWAYS GOOD.. NOW BETTER THAN NEW”
4 of 5 stars Reviewed March 28, 2013

The Grand Hyatt in Westshore was always good with its excellent restaurants, Armani and Oyster Catchers and I have been staying or eating there or both since it first opened. Perhaps the restaurants arnt quite as special as when they first opened say 20 years ago or more and theres no longer, at this moment, the superb buffet lunch they used to provide in the main dining room. I have recommended many over the years to stay here for the great views and great hospitality and choice of restaurants and my european friends in particular have loved the place. BUT now its better than ever or at least the rooms and the great team running the place are. Management and marketing are doing a superb job. The newly decorated rooms are great and quiet and the staff are fabulous. Everyone is really trying here . The views are the same fabulous ones they always were but the newly decorated rooms are bang up to date and modern in style and very comfortable and the staff will go to every length to make you feel welcome and at home. Stay here and you can be assured you are getting some of the best hospitality available in Tampa Bay..............and not just that businessmens chain hotel vibe..... now a good hotel being made better than it when it was new

Room Tip: Bayviews have great sunsets
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

865 people have reviewed this hotel

Traveler rating
    437
    294
    82
    36
    16
See reviews for
154
234
68
236
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (246)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
New York City, New York
Top Contributor
53 reviews 53 reviews
9 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed March 27, 2013

We stayed in a casita at this hotel and while the property and the room was beautiful, the noise of the planes taking off at Tampa airport was very loud! We ate breakfast at the hotel which was a distance away...there is a little path to the hotel. Overall, it was a nice experience.

  • Stayed March 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atlanta, Georgia
Top Contributor
79 reviews 79 reviews
16 hotel reviews
Reviews in 40 cities Reviews in 40 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 27, 2013 via mobile

A grand gem on the water in Tampa. Having lived and worked in Tampa before, there is no greater getaway from traveling or work than to arrive at this property. Walk paths to the bay or suites away from the hotel, this property has everything to offer world class travelers and families.

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, March 28, 2013
I really appreciate you sharing feedback in regards to your recent stay at our property. I’m thrilled you found our hotel to be beautifully appointed. Your recommendation is greatly appreciated. We look forward to welcoming you back to Grand Hyatt Tampa Bay in the future!

Brock S. – A Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Top Contributor
66 reviews 66 reviews
12 hotel reviews
Reviews in 30 cities Reviews in 30 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 25, 2013 via mobile

Love the renovation! The last time we stayed her was pre room reno - WOW! The rooms are clean, beautiful and modern. Their new key system is cool because you cannot de-magnetize them.

We had a bit of a hitch with our door lock around 9:45p and were locked out for about an hour. The hotel responded quickly with concern. They gave us drinks an breakfast for the inconvenience. They handled it very well. Kudos!

Do not waste your time or money at the extremely underwhelming and overpriced Oystercatchers restaurant on property.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed March 24, 2013

Stayed in the Casitas Friday March 22 to Sun March 24th.

Let me start by saying the Casitas are well appointed. We had 2 small dogs so we had no choice by glad we didn't :)

The grounds are beautiful. The service excellent. This is why. I forgot to ask for late checkout. I called the front desk and was advised that the Hotel was sold out on Sunday and that late check out would be tough.

I then proceeded to the Hotel Lobby and spoke with a brilliant lady at the front desk. I apologize but I forget her name. She is the Dutch lady. I explained that I had 2 small dogs and that I would be at the ball game between 1 and 4pm.

She pulled a rabbit out pf a hat and extended my check out to 4pm. She made our trip!

Thank you Hyatt Tampa Bay and to the people who make things happen.

Paul- Ottawa, Canada

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, March 26, 2013
Dear woeisyou:

Thank you for taking the time to share feedback about our Grand Hyatt Tampa Bay. We're delighted to hear how much you enjoyed the casita rooms offered. Our employees will be recognized for the wonderful service provided. Hyatt takes great pride with this. Your referral is greatly appreciated. We hope to have the opportunity to welcome you back again.

Sincerely,

Nick B. - Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Contributor
18 reviews 18 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 24, 2013

The hotel is grand, buy isolated. Unless you plan to stay on the premises, which wb easy and desirable to do, you need a car to get anywhere
Lovely little boardwalk thru the nature preserve to another part of the compound. Great restaurants too.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, VA
Top Contributor
61 reviews 61 reviews
3 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed March 24, 2013

It's so easy to rate a hotel when everything goes well from the beginning--lovely reception, easy check-in, an unexpected upgrade, a room that looks so much better than it did online. But, what happens when things don't start out so well? That's when you know EXACTLY what kind of hotel/corporation with whom you are dealing. I'm not a big fan of chain hotels. My husband and I prefer those secret places that have yet to be discovered. Yet, four of the last six years when we've returned to Tampa for Yankee spring training, we've stayed at the Grand Hyatt. We always look forward to spacious, clean accommodations, quick and efficient service from check-in to check-out, an occasional upgrade, friendly staff and just the peace of mind that comes from being part of familiar surroundings. This week, our run of luck nearly came to a screeching halt. We checked in late afternoon and we're assigned the room we had requested. We were escorted by a member of the Bell Staff to our premier room with a bay view. As soon as she had left the room we discovered a dirty diaper staring at us from a trash can in the middle of the room. My husband returned to the Front Desk, alerted them to the situation and within ten minutes we had been escorted by a Head Housekeeper to a lovely corner suite on the same floor, complete with added hotel benefits, apologized to ad nauseum, and assured if there was anything they could do for us to be sure to let them know. Now, that's real five star treatment. Among those who went above and beyond we thank Justin (Front Desk), Head of Housekeeping, Steven (Club Lounge) who opened a few minutes early to quench our thirsts, and the entire car Valet Staff who were at the top of their game regardless of the time of day.
Baseball gods willing, we will return to Tampa next March and we can't wait to spend what time we have "off the baseball diamond" at the Grand Hyatt Tampa and would encourage anyone traveling in the area to do the same.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, March 25, 2013
Thank you so much for taking the time to write such a kind review of Grand Hyatt Tampa. I am so happy to hear we were able to turn your negative experience around in a timely manner. Please know your glowing comments have be forwarded to the executive management team so our employees may be properly recognized. We look forward to welcoming you back again soon! - Ryan, Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to Grand Hyatt Tampa Bay? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand Hyatt Tampa Bay

Also Known As:
Grand Hyatt Tampa Bay Hotel Tampa
Grand Hyatt Tampa Bay Hotel
Hyatt Tampa Bay
Hyatt Tampa
Tampa Hyatt
Grand Hyatt Tampa
Address: 2900 Bayport Drive, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Green Hotel in Tampa
#9 Family Hotel in Tampa
#16 Business Hotel in Tampa
#16 Luxury Hotel in Tampa
#16 Romantic Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hyatt Tampa Bay 4*
Official Description (provided by the hotel):
445-deluxe guest room business resort hotel in a relaxed setting offering 45 Spanish-style villas, 23 suites, Hyatt Business Plan and exclusive Regency Club accommodations. We are the only 4-Diamond hotel in Tampa, located on a 35-acre wildlife preserve on the spectacular shores of Tampa Bay, conveniently located five minutes to Tampa International Airport and International Plaza mall. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Amex, Priceline, Travelocity, Hotels.com, Tingo, HotelsClick, Otel, getaroom.com, Asiatravel.com Holdings, TIG Global, Agoda and Venere so you can book your Grand Hyatt Tampa Bay reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Grand Hyatt Tampa Bay, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.