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“Beautiful rooms!” 4 of 5 stars
Review of Grand Hyatt Tampa Bay

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Grand Hyatt Tampa Bay
4.0 of 5 Resort   |   2900 Bayport Drive, Tampa, FL 33607   |  
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Ranked #16 of 159 Hotels in Tampa
GreenLeadersSilver level
Top Contributor
72 reviews 72 reviews
11 hotel reviews
Reviews in 32 cities Reviews in 32 cities
32 helpful votes 32 helpful votes
“Beautiful rooms!”
4 of 5 stars Reviewed March 25, 2013 via mobile

Love the renovation! The last time we stayed her was pre room reno - WOW! The rooms are clean, beautiful and modern. Their new key system is cool because you cannot de-magnetize them.

We had a bit of a hitch with our door lock around 9:45p and were locked out for about an hour. The hotel responded quickly with concern. They gave us drinks an breakfast for the inconvenience. They handled it very well. Kudos!

Do not waste your time or money at the extremely underwhelming and overpriced Oystercatchers restaurant on property.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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970 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (293)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Ottawa
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed March 24, 2013

Stayed in the Casitas Friday March 22 to Sun March 24th.

Let me start by saying the Casitas are well appointed. We had 2 small dogs so we had no choice by glad we didn't :)

The grounds are beautiful. The service excellent. This is why. I forgot to ask for late checkout. I called the front desk and was advised that the Hotel was sold out on Sunday and that late check out would be tough.

I then proceeded to the Hotel Lobby and spoke with a brilliant lady at the front desk. I apologize but I forget her name. She is the Dutch lady. I explained that I had 2 small dogs and that I would be at the ball game between 1 and 4pm.

She pulled a rabbit out pf a hat and extended my check out to 4pm. She made our trip!

Thank you Hyatt Tampa Bay and to the people who make things happen.

Paul- Ottawa, Canada

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, March 26, 2013
Dear woeisyou:

Thank you for taking the time to share feedback about our Grand Hyatt Tampa Bay. We're delighted to hear how much you enjoyed the casita rooms offered. Our employees will be recognized for the wonderful service provided. Hyatt takes great pride with this. Your referral is greatly appreciated. We hope to have the opportunity to welcome you back again.

Sincerely,

Nick B. - Guest Relations Associate
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania
Contributor
15 reviews 15 reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed March 24, 2013

The hotel is grand, buy isolated. Unless you plan to stay on the premises, which wb easy and desirable to do, you need a car to get anywhere
Lovely little boardwalk thru the nature preserve to another part of the compound. Great restaurants too.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hamilton, VA
Top Contributor
73 reviews 73 reviews
5 hotel reviews
Reviews in 21 cities Reviews in 21 cities
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed March 24, 2013

It's so easy to rate a hotel when everything goes well from the beginning--lovely reception, easy check-in, an unexpected upgrade, a room that looks so much better than it did online. But, what happens when things don't start out so well? That's when you know EXACTLY what kind of hotel/corporation with whom you are dealing. I'm not a big fan of chain hotels. My husband and I prefer those secret places that have yet to be discovered. Yet, four of the last six years when we've returned to Tampa for Yankee spring training, we've stayed at the Grand Hyatt. We always look forward to spacious, clean accommodations, quick and efficient service from check-in to check-out, an occasional upgrade, friendly staff and just the peace of mind that comes from being part of familiar surroundings. This week, our run of luck nearly came to a screeching halt. We checked in late afternoon and we're assigned the room we had requested. We were escorted by a member of the Bell Staff to our premier room with a bay view. As soon as she had left the room we discovered a dirty diaper staring at us from a trash can in the middle of the room. My husband returned to the Front Desk, alerted them to the situation and within ten minutes we had been escorted by a Head Housekeeper to a lovely corner suite on the same floor, complete with added hotel benefits, apologized to ad nauseum, and assured if there was anything they could do for us to be sure to let them know. Now, that's real five star treatment. Among those who went above and beyond we thank Justin (Front Desk), Head of Housekeeping, Steven (Club Lounge) who opened a few minutes early to quench our thirsts, and the entire car Valet Staff who were at the top of their game regardless of the time of day.
Baseball gods willing, we will return to Tampa next March and we can't wait to spend what time we have "off the baseball diamond" at the Grand Hyatt Tampa and would encourage anyone traveling in the area to do the same.

Stayed March 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, March 25, 2013
Thank you so much for taking the time to write such a kind review of Grand Hyatt Tampa. I am so happy to hear we were able to turn your negative experience around in a timely manner. Please know your glowing comments have be forwarded to the executive management team so our employees may be properly recognized. We look forward to welcoming you back again soon! - Ryan, Guest Relations Associate
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Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 23, 2013 via mobile

This hotel has stunning views of Tampa Bay!!! Just checked out today. I stayed here for one week while I was in Tampa for a business conference in downtown Tampa. The hotel is located directly on the bay. It is also very close to the airport, and provides a free shuttle to the airport every 30 minutes. The hotel also provides a free shuttle to two local shopping malls. It has 3-4 on-site restaurants. They are all delicious!!! Fitness center is very nice. Beds are comfortable. Room service and concierge go out of there way to make guests feel welcome. Very clean!!!
It is a little drive to downtown which made it a little inconvenient for us, but that really isn't the hotels fault.
Would stay here again if visiting Tampa.

Stayed March 2013, traveled on business
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, March 25, 2013
We greatly appreciate the time you have taken to review the Grand Hyatt Tampa Bay. It gives us great pride to read such kind comments of our hotel. It is great to know that our guests really enjoy the shuttle services to local attractions. We hope to have the opportunity to welcome you back again soon! - Ryan, Guest Relations Associate
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Punta Gorda, Florida
Top Contributor
76 reviews 76 reviews
10 hotel reviews
Reviews in 30 cities Reviews in 30 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed March 22, 2013

Great location off Hwy 60 W towards beach about 5 miles from downtown. Safe for walking along
Causeway for around the hotel. Full service..do not have to leave if you want to relax. Oystercatchers restaurant, full bar/lounge, pool, separate buffet area for breakfast.
Rooms very nice with contemporary styling..hwy side cheaper and quite..water side for view.
check in slow during season but concierge desk vey helpful with local information.
Free parking Garage, valet service $12.00/da. Near International Shopping plaza...

Room Tip: Water side for view...hwy side quite
See more room tips
  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HyattGuestRelations, Guest Relations Associate at Grand Hyatt Tampa Bay, responded to this review, March 25, 2013
Hi journalist2!

Thank you for going out of your way to share feedback about your recent stay at our Grand Hyatt Tampa Bay. It's great to hear how well our location worked for your travel. Our concierge desk will be recognized for the helpful service provided. We hope to have the opportunity to welcome you back on your next visit to Tampa.

Sincerely,

Nick B. - Guest Relations Associate
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Massachusetts
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 22, 2013

dropped our car off and enjoyed a great preflight stay at this hotel! Pool area really nice make sure you go over to the casida pool!! Dining at the Oyster really nice dining overlooking the Bay
they have a shuttle if you want to go to international or westshore Mall.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grand Hyatt Tampa Bay

Address: 2900 Bayport Drive, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in Tampa
#4 Romantic Hotel in Tampa
#5 Green Hotel in Tampa
#7 Family Hotel in Tampa
#15 Business Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Grand Hyatt Tampa Bay 4*
Official Description (provided by the hotel):
445-deluxe guest room business resort hotel in a relaxed setting offering 45 Spanish-style villas, 23 suites, Hyatt Business Plan and exclusive Regency Club accommodations. We are the only 4-Diamond hotel in Tampa, located on a 35-acre wildlife preserve on the spectacular shores of Tampa Bay, conveniently located five minutes to Tampa International Airport and International Plaza mall. ... more   less 
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Also Known As:
Grand Hyatt Tampa Bay Hotel Tampa
Hyatt Tampa Bay
Tampa Hyatt

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