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“Comfortable bed but don't take room 606” 4 of 5 stars
Review of Hilton Tampa Downtown

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Hilton Tampa Downtown
3.5 of 5 Hotel   |   211 North Tampa Street, Tampa, FL 33602 (Formerly Hotel Tampa)   |  
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Ranked #30 of 159 hotels in Tampa
GreenLeadersBronze level
Miami, Florida
Top Contributor
319 reviews 319 reviews
59 hotel reviews
Reviews in 84 cities Reviews in 84 cities
105 helpful votes 105 helpful votes
“Comfortable bed but don't take room 606”
4 of 5 stars Reviewed November 14, 2013

Stayed at this Hilton primarily because of it's proximity to a business meeting I had in Tampa. The check-in was extremely smooth and pleasant. The front desk was professional and moved me to a different room as I had inadvertently signed up for a handicapped room. I was given room 606. The bed was phenomenally comfortable. However this room is directly above the hot tub with it's flashing lights and music. I thought it was ridiculous that I had to call security to ask for the salsa music to be turned down after 11 PM on a Sunday so that I could get to sleep. Bottom line, I really like this hotel, I like the breakfast area and service, the beds are among the best I experience, I just would stay away from room 606.
The workout room is sufficient for aerobic exercises but does not have very much for weight training. It does have dumbbells from 5 to 50 pounds, but not a lot of room for exercise

Stayed November 2013, traveled on business
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, November 19, 2013
Greetings Maltafaz,

Thank you for staying with us. We apologize for the situation with room 606. Our Rooms Executive will look into this.

We are happy you really enjoyed our beds. It was a pleasure having you as our guest, please come back and visit us.

Warm Regards,

Hilton Tampa Downtown - Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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371 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
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English first
Orlando, Florida
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed November 12, 2013 via mobile

Stayed at this hilton in downtown for 2 nights. They are renovating from a Hyatt to a Hilton and you can not sleep here, they are actually still booking rooms during renovation so it is loud! Extremely loud!!! and you can't sleep, I hate these guys because I could not sleep the whole time and the first night I complained they said they would move to a area that was away from the renovation but the idiot actually moved me closer and it was louder. Maybe he was trying to help but he failed, Dummy probably did it in purpose. Plus I did find two beetle bugs in the room which is strange.

This hilton sucks! The need to complete the renovation in a timely manner. They need to fire atleast two or front desk managers. And I don't know why they renovated anyway, it looked better as a Hyatt , now everything is white in the hotel and it looks like a stupid apple store. This place has a ton of little charges that add up too but I won't get into that because money doesn't matter to me, I don't mind paying for quality good nights sleep but when you can't provide that and then offer me nothing in return to make me happy when you know you screwed up, well that's when you get a crappy review like this, you can also see this review on tripadvisor and 6 other sites I post reviews on , hilton get your act together cause your starting to suck. Sorry guys.

  • Stayed November 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, November 19, 2013
Greetings TerryS,

Thank you for taking the time to write a review concerning your visit to our hotel. We are very disappointed to see that your stay was not enjoyable. We sincerely apologize for the inconvenience.

Please contact our Rooms Executive, Randy Kuiken, at 813-204-3000 so we can get more information about your stay and we can make it better.

Our goal is to regain your confidence in our services and staff, and we hope you will give us another opportunity to serve you again in the future.

Warm Regards,

Hilton Tampa Downtown - Management
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Las Cruces
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed November 11, 2013

The hotel is right by downtown. It was really nice accommodation, the staff was extremely knowledgeable. The room was clean and nice. Excellent experience. Starbucks is right by the lobby, so if you like good coffee you don't have to go far. Internet service was good, and there are computer and mac available for everyone in the lobby.

  • Stayed November 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, November 19, 2013
Greetings Matteo S,

Thank you for staying with us. It was nice to know you enjoyed the hotel as well as our staff. Thank you so much for your comments.

We enjoyed having you as a guest and we look forward to having you back at our hotel soon.

Warm Regards,

Hilton Tampa Downtown - Management
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Charlestown, Maryland
Top Contributor
81 reviews 81 reviews
16 hotel reviews
Reviews in 40 cities Reviews in 40 cities
38 helpful votes 38 helpful votes
3 of 5 stars Reviewed November 7, 2013

Nice looking hotel throughout the building. Lots of walkable options for dinner, etc; however this made parking nearly unnecessary - if you really don't need a car, don't rent one. There was lots of parking available or you could use the hotel valet, but seemed a little pricey and everything was so close anyway. My room was really comfortable and spacious, and the gym and pool were really close - I was on the 4th floor and they were on the 5th floor, but there was a special door & stair access almost right next to my room. The staff was young, eager and attentive. Location was not as "cool" as the Marriott and some of the others right on the water. However, overall I had a nice experience here and will chose it again in the future.

Room Tip: rooms from 407-412 will give you ready access to the gym and pool
See more room tips
  • Stayed November 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, November 19, 2013
Greetings Geoffrey D,

Thank you for staying with us. It was nice to see you enjoyed your stay.

We appreciate your comments about our hotel and staff. We are looking forward to have you as a guest again.

Warm Regards,

Hilton Tampa Downtown - Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lexington, Kentucky
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed November 6, 2013

The Hilton Tampa Downtown exceeded my expectations in every way. The staff was friendly and accomodating, the room was clean and comfortable, and the hotel design was fresh and impressive. I will be sure to recommend it to my clients and colleagues!

  • Stayed November 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, November 19, 2013
Greetings Lenny23,

Thank you for staying with us. We are really happy you had a great time. Thank you for your kind comments.

It was a pleasure having you as a guest and we look forward to serving you again soon.

Warm Regards,

Hilton Tampa Downtown - Management
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Senior Reviewer
9 reviews 9 reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 3, 2013 via mobile

Nice area in down town tampa hotel exelent location and starbucks next to the lobby y can ask for more close to the arena convention center and ybor city restaurants are firt class y love the hotel and the staff very frendly for me its a 5 star hotel thans

  • Stayed November 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, November 5, 2013
Greetings Abraham1964,

Thank you for staying with us. Your gracious comments are very much appreciated. We are happy to see you enjoyed your visit.

We look forward to seeing you again soon!

Warm Regards,

Hilton Tampa Downtown - Management
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Palm City, Florida
Senior Reviewer
10 reviews 10 reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 3, 2013

GREAT location in the heart of Tampa able to walk all around the city. Real pleasant experience. The college is directly across the waterway which you can walk to from the hotel. The staff real friendly the only difficult thing was parking the valet was full so we had to self park and I was charged twice on my credit card. Otherwise great place to stay in Tampa!!!

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, November 5, 2013
Greetings Guest,

Thank you for staying with us. It was nice to see that overall your stay was enjoyable. We apologize for being charged twice for parking, hopefully it was all taken care of. If not, please contact us.

Thank you for your comments, and we hope to see you back again soon.

Warm Regards,

Hilton Tampa Downtown - Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Hilton Tampa Downtown

Address: 211 North Tampa Street, Tampa, FL 33602 (Formerly Hotel Tampa)
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Green Hotel in Tampa
#18 Romantic Hotel in Tampa
#21 Business Hotel in Tampa
#48 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Tampa Downtown 3.5*
Official Description (provided by the hotel):
Hilton Tampa Downtown is an upscale urban hotel surrounded by the natural attractions of one of Florida’s busiest and most beautiful gulf coast areas. Located in the heart of downtown Tampa, we feature convenient access to all of the attractions of Tampa, Clearwater, St. Petersburg and Orlando. We’re 6 miles from Tampa International Airport and a few blocks from the Tampa Convention Center, the Florida Aquarium, the University of Tampa, the Tampa Bay Times Forum, the David A. Straz, Jr. Center for the Performing Arts and the area’s centers for culture, heritage, shopping, entertainment and sports. Hilton Tampa Downtown offers 520 guestrooms, including 14 suites, all providing a sophisticated and relaxing environment of contemporary furnishings, finishes and personal amenities. For on-property relaxation, guests can enjoy our tropical rooftop outdoor pool, heated whirlpool, sundeck and fully equipped health club. The Restaurant 211 “complex” offers daylong opportunities for outstanding food and socializing. Restaurant 211 features American Cuisine for breakfast, lunch and dinner. Our Coffee Bar brews the exclusive Starbucks® Coffee. And, our Bar pours, draws, shakes, and stirs the perfect cocktail. Of the 30,000 square feet of function space at Hilton Tampa Downtown, over 27,000 square feet are on one floor, which gives meeting and social planners many options for planning flow from function to function. Our catering professionals have over twenty years of experience in preparing events for groups from 10 to 2,400. They offer a full range of services including theme parties, custom menus, décor design and transportation. Most of our hospitality staff has been with the property since it opened in 1982. Their local knowledge, impeccable service, and customer-focused attitudes provide every guest with a unique hotel experience found only at Hilton Tampa Downtown. ... more   less 
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Also Known As:
Hyatt Regency Tampa Hotel Tampa
Tampa Hyatt Regency
Hyatt Tampa

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