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“Clean and nice.” 4 of 5 stars
Review of Hilton Tampa Downtown

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Hilton Tampa Downtown
3.5 of 5 Hotel   |   211 North Tampa Street, Tampa, FL 33602 (Formerly Hotel Tampa)   |  
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Ranked #28 of 159 Hotels in Tampa
GreenLeadersBronze level
Orlando, Florida
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Clean and nice.”
4 of 5 stars Reviewed June 28, 2013

I stayed at this hotel for 2 nights. I loved how clean the room and hotel is.

I ordered room service the first night. The hotel room service gratuity is already placed on the bill, I seem to have tipped generously seeing as I handed over a cash tip. The food is over priced, but I guess that's what happens when you order room service.

I encountered a problem with the TV. I was traveling with my daughter and she wanted to watch cartoons and there was only one channel available for viewing and it was temporarily out, but the hotel let me rent a movie suitable for children with no charge.

The only problem with the Hilton is the parking, there is no parking to be found and when you're traveling alone with a child you don't want to search for long periods of time for parking and then to only park somewhere and have to walk when its dark alone with a kid is scary. So I had no other choice then to valet every night, $ 20 plus tip for every night. I hated that.

Room Tip: I was on level 5- that's where the pool and fitness room is. No noise.
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, July 3, 2013
Greetings Jaclyn S,

Thank you for staying with us. We appreciate your kind comments about how clean our hotel and guest rooms are.

We hope your daughter enjoyed the kids movie. We apologize for the problem with the TV.

Due to the renovation we had to move our entrance temporarily and our self parking lot seems like far away. But as soon as we go back to our main entrance again, guests will find it easier to find an alternate place to park if they don't want to valet. We apologize for the inconvenience.

We look forward to have you as our guest again soon.

Warm Regards,

Hilton Tampa Downtown - Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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415 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
Everson, United States
1 review
3 of 5 stars Reviewed June 26, 2013

I have no complaints about our stay at the Hilton. It was a longer walk to the convention center in high heat, but we choose it because of price. However since there wasn't a free breakfast it may not have been cheaper in the long run.

  • Stayed June 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, June 28, 2013
Greetings Neil S,

Thank you for staying with us.

We appreciate your comments.

We enjoyed having you as our guest and look forward to welcoming you back soon.

Warm Regards,

Hilton Tampa Downtown - Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Idaho Falls, Idaho
Top Contributor
79 reviews 79 reviews
32 hotel reviews
Reviews in 36 cities Reviews in 36 cities
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed June 23, 2013

In town for one night, had a great room. Clean, quiet, despite the construction. Nice pool, though a bit small. Bellman Antonio was enthusiastic and welcoming. Front desk was efficient and warm

Breakfast at the restaurant was fantastic. My waitress, Annie, was charming and made great suggestions. I had the lobster and crab eggs Benedict and fruit bowl - everything was well prepared.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, June 28, 2013
Greenting Jem196204,

Thank you for staying with us. It was nice to see that you enjoyed your stay and your breakfast.

We appreciate your comments about our staff, especially Antonio and Annie. We are very fortunate to have people in our team who sincerely care about our guests. It will be a pleasure to thank them on your behalf.

We look forward to welcoming you back soon.

Warm Regards,

Hilton Tampa Downtown - Management
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Fort Lauderdale, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed June 23, 2013

Great hotel and staff. Clean, friendly, and easy as one would expect at a Hilton. Fantastic location and very pet friendly. Only complaint is sub-par internet service that is an additional fee which seems comical at this point in time. It's like paying extra for a table lamp in the room. Join Hilton Honors and you should get the fee waived.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, June 28, 2013
Greetings James R,

Thank you for staying with us.

Your comment about the internet is appreciated. We do offer free internet in the common areas and Business Center. We apologize for the inconvenience this caused you.

Thank you for your feedback and we hope you will stay with us again on your next visit to Tampa.

Warm Regards,

Hilton Tampa Downtown - Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St Ignatius
2 reviews
4 of 5 stars Reviewed June 20, 2013

This hotel has one of the better work out rooms I've used and a good outdoor pool. At the moment there is construction going on even at night. The internet connection did not work for me even after spending time getting help. The connection kept dropping. The lunch menu is very good and the value is good.

  • Stayed June 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, June 21, 2013
Greetings Guest,

Thank you for staying with us. We appreciate your comments about our work out room and pool. We are glad you enjoyed your lunch too.

We want to apologize for the inconvenience you encountered regarding the construction noise. This should not have happened at night and it will not happen again. This situation has been addressed. We appreciate your comments.

It was a pleasure having you as our guest, and we look forward to serving you again soon.

Warm Regards,

Hilton Tampa Downtown - Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee, United States
1 review
2 of 5 stars Reviewed June 20, 2013

While Hilton is remodeling, you may want to look elsewhere. It is a long, hot walk to the Convention Center and there is a ridiculously high daily charge for Wi-Fi. Though most of the help tried was courteous, some were less than helpful.

  • Stayed June 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, June 28, 2013
Greetings Frank S,

Thank you for staying with us.

We apologize for the inconvenience about the internet. We offer free internet in the common areas and Business Center. We also apologize for some of our staff being less than helpful. This is not our norm. We will address this situation with our staff to avoid it happening in the future.

Should your travels bring you back to Tampa, we hope you will choose to stay with us again.

Warm Regards,

Hilton Tampa Downtown - Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
DeLand, United States
1 review
4 of 5 stars Reviewed June 19, 2013

Excellent location in downtown Tampa. Front desk staff and housekeeping efficient and pleasant. Room service was quick (and delicious - especially the quesadilla!) If you have any allergies to cigarette smoke - be careful around the pool - several smokers tended to congregate around the hot tub; however, the pool is nice and the water is clean.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HiltonTampaDowntown, Public Relations Manager at Hilton Tampa Downtown, responded to this review, June 21, 2013
Greetings Jonathan P,

Thank you for staying with us. We appreciate your kind comments. We are very happy that you enjoyed our quesadillas!

Should your travels bring you back to Tampa, we hope you will choose to stay with us again.

Warm Regards,

Hilton Tampa Downtown - Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Tampa Downtown

Address: 211 North Tampa Street, Tampa, FL 33602 (Formerly Hotel Tampa)
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Green Hotel in Tampa
#11 Romantic Hotel in Tampa
#21 Business Hotel in Tampa
#38 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Tampa Downtown 3.5*
Official Description (provided by the hotel):
Hilton Tampa Downtown is an upscale urban hotel surrounded by the natural attractions of one of Florida’s busiest and most beautiful gulf coast areas. Located in the heart of downtown Tampa, we feature convenient access to all of the attractions of Tampa, Clearwater, St. Petersburg and Orlando. We’re 6 miles from Tampa International Airport and a few blocks from the Tampa Convention Center, the Florida Aquarium, the University of Tampa, the Tampa Bay Times Forum, the David A. Straz, Jr. Center for the Performing Arts and the area’s centers for culture, heritage, shopping, entertainment and sports. Hilton Tampa Downtown offers 520 guestrooms, including 14 suites, all providing a sophisticated and relaxing environment of contemporary furnishings, finishes and personal amenities. For on-property relaxation, guests can enjoy our tropical rooftop outdoor pool, heated whirlpool, sundeck and fully equipped health club. The Restaurant 211 “complex” offers daylong opportunities for outstanding food and socializing. Restaurant 211 features American Cuisine for breakfast, lunch and dinner. Our Coffee Bar brews the exclusive Starbucks® Coffee. And, our Bar pours, draws, shakes, and stirs the perfect cocktail. Of the 30,000 square feet of function space at Hilton Tampa Downtown, over 27,000 square feet are on one floor, which gives meeting and social planners many options for planning flow from function to function. Our catering professionals have over twenty years of experience in preparing events for groups from 10 to 2,400. They offer a full range of services including theme parties, custom menus, décor design and transportation. Most of our hospitality staff has been with the property since it opened in 1982. Their local knowledge, impeccable service, and customer-focused attitudes provide every guest with a unique hotel experience found only at Hilton Tampa Downtown. ... more   less 
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Also Known As:
Hyatt Regency Tampa Hotel Tampa
Tampa Hyatt Regency
Hyatt Tampa

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