This place does not have the look, feel, or training as a Hilton Hotel. I have stayed at a lot of hotels. I have status at many of them, so I know a good hotel, this unfortunately is not one. From the moment we arrived to a clearly confused staff at the valet, where they told me to park, I would have been better off self parking. No assistance with my bags walking them a city block, only to walk into a hotel that is currently under renovation. So when I get to the front desk, which is not easy to find, an hour after I could have checked in, there was no room "in the system", and that they will have a room for me soon. So I gave them my number and they said they would call me...an hour and a half later I went back up to the desk and they told me that they called me an hour ago. I slammed my phone down on the counter and showed them that they were lying, as I was only 25 feel away at the restaurant with 4 bars of coverage on my phone. Now, there are only 4 elevators to service a large downtown hotel...so every time I had to use it, there was a huge line and packed elevator...and we were on the 10th floor, so it's not like we could walk up 10 flights of stairs with bags. Not very happy. Hilton just ought this property, they have their work cut out for them.
- Official Description (provided by the hotel):
- Hilton Tampa Downtown is an upscale urban hotel surrounded by the natural attractions of one of Florida’s busiest and most beautiful gulf coast areas. Located in the heart of downtown Tampa, we feature convenient access to all of the attractions of Tampa, Clearwater, St. Petersburg and Orlando. We’re 6 miles from Tampa International Airport and a few blocks from the Tampa Convention Center, the Florida Aquarium, the University of Tampa, the Tampa Bay Times Forum, the David A. Straz, Jr. Center for the Performing Arts and the area’s centers for culture, heritage, shopping, entertainment and sports. Hilton Tampa Downtown offers 520 guestrooms, including 14 suites, all providing a sophisticated and relaxing environment of contemporary furnishings, finishes and personal amenities. For on-property relaxation, guests can enjoy our tropical rooftop outdoor pool, heated whirlpool, sundeck and fully equipped health club. The Restaurant 211 “complex” offers daylong opportunities for outstanding food and socializing. Restaurant 211 features American Cuisine for breakfast, lunch and dinner. Our Coffee Bar brews the exclusive Starbucks® Coffee. And, our Bar pours, draws, shakes, and stirs the perfect cocktail. Of the 30,000 square feet of function space at Hilton Tampa Downtown, over 27,000 square feet are on one floor, which gives meeting and social planners many options for planning flow from function to function. Our catering professionals have over twenty years of experience in preparing events for groups from 10 to 2,400. They offer a full range of services including theme parties, custom menus, décor design and transportation. Most of our hospitality staff has been with the property since it opened in 1982. Their local knowledge, impeccable service, and customer-focused attitudes provide every guest with a unique hotel experience found only at Hilton Tampa Downtown. ... more less
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- Also Known As:
- Hyatt Regency Tampa Hotel Tampa
- Tampa Hyatt Regency
- Hyatt Tampa