Right from the check in this was a great time.The lady at the desk was knowlegeable and very friendly.We even had a good laugh when she mistakenly went to hand me the phone when she thought I was someone else. They let me use there computer and printer to find and print hockey tickets. The only drawback was the oudoor pool.Too cold to use and full of leaves and stuff. Good breaky,clean and comfortable room. Good price and fast shuttle service from airport.