We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Very nice hotel. Very helpful staff.” 4 of 5 stars
Review of Embassy Suites Hotel Tampa-USF/Near Busch Gardens

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Save
You added Embassy Suites Hotel Tampa-USF/Near Busch Gardens to your Saves list
Embassy Suites Hotel Tampa-USF/Near Busch Gardens
3.5 of 5 Hotel   |   3705 Spectrum Boulevard, Tampa, FL 33612   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Offers & Announcements
Tampa Bay City Pass
Ranked #15 of 159 Hotels in Tampa
Certificate of Excellence 2014
Lawrenceville, GA
Top Contributor
84 reviews 84 reviews
72 hotel reviews
Reviews in 57 cities Reviews in 57 cities
42 helpful votes 42 helpful votes
“Very nice hotel. Very helpful staff.”
4 of 5 stars Reviewed August 31, 2013

This is my second time staying at this property. The hotel is beautiful inside with very nice and quiet rooms. The swimming pool was outdoor and one of the nicer pools I have seen at an Embassy Suites. The towels provided at the pool are not very nice. More like sheets of sandpaper. I imagine they put these out because no one would ever want to steal them. The restaurant was very good with a good variety. The fitness room is well equipped, but could you use more equipment and there is plenty of room for more equipment. The recumbent bike did not work properly all week even though my wife reported this issue every morning. We stayed for six days. I did not eat the breakfast, but my wife said it was not very good. Would we stay here again? Yes. Is there room for improvement? Yes.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScottSelvaggi, General Manager at Embassy Suites Hotel Tampa-USF/Near Busch Gardens, responded to this review, September 3, 2013
Dear Valued Guest,

Thank you for the comments regarding your stay.

We pride ourselves on our product and service. I will be sharing your comments with our management team to make sure I share your comments so we may get even better.

Please contact me directly if your travels take you here so I can personally attend to your reservation.

Thank you.

Scott Selvaggi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

859 reviews from our community

Traveler rating
    486
    219
    90
    49
    15
See reviews for
292
72
35
342
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (111)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Waldorf, Maryland
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 29, 2013

I stayed at The Embassy Suites Hotel (USF/Busch Gardens) the week of August 19-23, 2013, for a conference. I ended up changing rooms the 2nd day because I woke up and found a tribe full of roaches near the kitchen and bathroom area. TOTALLY GROSS!!!!! I told the front clerk that I wanted another room because there were roaches in the room. Well, the clerk acted like this was no surprise to him when he gave me another room. Also, I didn't even get an apology or any type of compensation. If I ever come back to Tampa, Florida, I will NEVER stay or recommend anyone to stay at this hotel.

  • Stayed August 2013, traveled on business
    • 1 of 5 stars Cleanliness
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScottSelvaggi, General Manager at Embassy Suites Hotel Tampa-USF/Near Busch Gardens, responded to this review, August 30, 2013
Dear Valued Guest,

Thank You for the feedback regarding your stay.

We pride ourselves on our product, service, and cleanliness.

I will be sharing your comments with our management team to make sure we treat this issue as we do not want another guest to encounter a similar experience.

We have a proactive pest control treatment process. In Florida especially it it is better to be proactive than reactive. We will continue to be proactive with our process.

Please contact me directly if your travels take you here so that you will have an opportunity for us to show you how your stay should be experienced.

Thank you.

Scott Selvaggi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Walt Disney World, Florida
Senior Contributor
44 reviews 44 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed August 28, 2013

I stayed here overnight on last week for my company quarterly meeting.

The staff at this location is great and very accommodating. I decided at the last minute (like 3hours before my evening arrival) that I would stay overnight with my children in order to attend my meeting the next day. I phoned ES directly to reserve a room and explained I would be traveling with my teenage children. Melissa advised there would be no problem with them being in the room while I attend my meeting. My company didn't have a corporate rate, but she gave me another corporate rate without being prompted. She even provided a late checkout to 1p.m. when my meeting was done.

I arrived 3 hours laters, checked-in without issue. Checking in was quick and we were in our room within a few minutes of our arrival. The lady there was super helpful. Any staff you passed in the hallways was sure to greet you. The housekeeping ladies were WONDERFUL! All the ladies were extremely kind and accommodating with our late checkout. I was rushing and failed to get their names.

The room served it's purpose, but it did have a slight stale/musty smell - which warrants my 4 star review. The room could use a total refurbishment. It was dated, but everything was very clean. The refrigerator and microwave were spotless. The bed linens were very clean and the bed was extremely comfortable. 3rd most comfortable hotel bed I've slept in. The 1st is Yotel at London Gatwick Airport and 2nd is Yotel in NYC.....if anyone was wondering. :)

Overall, I would definitely recommend this hotel when in the Tampa USF/Busch Gardens area.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScottSelvaggi, General Manager at Embassy Suites Hotel Tampa-USF/Near Busch Gardens, responded to this review, September 3, 2013
Dear Valued Guest,

Thank you for the positive comments regarding your stay.

We pride ourselves on our product and service. I will be sharing your comments with our management team to make sure I applaud their efforts and address the issue you did write of.

Please contact me directly if your travels take you here so I can personally thank you for your business.

Thank you.

Scott Selvaggi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
5 of 5 stars Reviewed August 28, 2013

I went for two weekends and in both opportunities we spent an excellent time at the hotel. Personnel were friendly and helpful in many aspects and many areas. During the breakfast always willing to help and provide food. The desk personnel very friendly also

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScottSelvaggi, General Manager at Embassy Suites Hotel Tampa-USF/Near Busch Gardens, responded to this review, August 29, 2013
Dear Valued Guest,

Thank you for the positive comments regarding your stay.

We pride ourselves on our product and service.

I will be sharing your comments with our management team to make sure I applaud their efforts.

Please contact me directly if your travels take you here so I can personally thank you for your business.

Thank you.

Scott Selvaggi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Coral, United States
1 review
5 of 5 stars Reviewed August 26, 2013

The Embassy suites USF/Busch Gardens is in a great location for trips to Busch Gardens and the USF campus. The hotel transportation is wonderful and the hotel offers complimentary shuttle service which is very convenient. The hotel itself is very clean, and the staff are very friendly. I stay here ever time I visit Tampa.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Embassy Suites Hotels

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScottSelvaggi, General Manager at Embassy Suites Hotel Tampa-USF/Near Busch Gardens, responded to this review, August 27, 2013
Dear Valued Guest,

Thank you for the positive comments regarding your stay.

We pride ourselves on our product and service. I will be sharing your comments with our management team to make sure I applaud their efforts.

Please contact me directly if your travels take you here so I can personally attend to your reservation.

Thank you.

Scott Selvaggi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, Florida
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed August 25, 2013

We found ourselves unexpectedly needing a place to stay convenient to Moffitt Cancer Center, as our son was hospitalized for several days last week. Due to their 24 hour cancellation policy, I didn't book until the day we needed to check in and wasn't aware they offered a Moffitt discount. I booked the first night under a AAA rate at $123 but was able to get a $109 Moffitt rate for the next two nights. We had a room change after the first night because we were unsure how long we'd need to be in Tampa. The front desk clerk assured us there were plenty of rooms available for that night, so we checked out before heading to the hospital for the day. We later found out they were nearly sold out when I called back to extend our stay, so apparently we were lucky to get a room the second night.

Both rooms were very clean and comfortable and had all the usual amenities found at Embassy Suites. Breakfast was delicious with a good variety of both hot and cold foods and we were pleased there were also condiments such as salsa and shredded cheese available on the buffet, which are not always available at other Embassy Suites hotels. Unfortunately, we were not able to take advantage of the Manager's Reception which we have always enjoyed at other ES locations.

The area around this hotel is not the best, but we felt safe while in the parking lot and inside the hotel itself. On Saturday morning, there was actually a staff member with a checklist inside the breakfast area asking everyone for their room number. They had all other access blocked off except where she was standing. Apparently they've had a problem with people who are not paying guests of the hotel coming in for breakfast on weekends? There was no one asking for room numbers or names Sunday or Monday mornings.

Negatives:
24 hour cancellation policy - normally this would not be an issue for us, but many Hilton Honors properties have a much more lenient cancellation policy. It would be great if this property would offer a more flexible policy to guests with the Moffitt rate, as medical needs can be very fluid and unpredictable.

When we left the hotel Saturday morning to go to the hospital, we went ahead and checked out when the clerk told us there were plenty of rooms available for that night. Since I found out the hotel was nearly booked up when I called that afternoon to rebook, we did not check out when we left for the hospital Sunday morning. Instead, I called the hotel around 11:00 a.m. to extend our stay for an additional night (check out is noon). That was quick and painless, but unfortunately when we returned around midnight, we discovered our room keys no longer worked. We had to go back to the front desk to have them fixed. Normally this wouldn't be an issue worth mentioning, but after a long day, it just added to our stress.

This location is convenient to Moffitt, USF and Busch Gardens. I wouldn't hesitate to stay here again in the future if the need should ever arise.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScottSelvaggi, General Manager at Embassy Suites Hotel Tampa-USF/Near Busch Gardens, responded to this review, August 26, 2013
Dear Valued Guest,

Thank you for the feedback regarding your stay.

We pride ourselves on our product and service. I will be sharing your comments with our management team to make sure we treat this issue as we do not want another guest to encounter a similar experience regarding the availability process.

Please contact me directly if your travels take you here so I can personally attend to your reservation.

Thank you.

Scott Selvaggi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando, FL
Top Contributor
62 reviews 62 reviews
13 hotel reviews
Reviews in 22 cities Reviews in 22 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed August 25, 2013

Had another great stay at ES Busch Gardens. All the staff were great and of course breakfast and manager reception. Had a chance to get a sandwich at restaurant - very good. Clean rooms with lots of space.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ScottSelvaggi, General Manager at Embassy Suites Hotel Tampa-USF/Near Busch Gardens, responded to this review, August 26, 2013
Dear Valued Guest,

Thank you for the feedback regarding your stay.

We pride ourselves on our product and service. Thank you for your great comments.

Please contact me directly if your travels take you here again so I can personally introduce myself and thank you for your business.

Thank you.

Scott Selvaggi
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to Embassy Suites Hotel Tampa-USF/Near Busch Gardens? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Embassy Suites Hotel Tampa-USF/Near Busch Gardens

Address: 3705 Spectrum Boulevard, Tampa, FL 33612
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Tampa
#16 Romantic Hotel in Tampa
#18 Family Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Hotel Tampa-USF/Near Busch Gardens 3.5*
Number of rooms: 247
Official Description (provided by the hotel):
Embassy Suites Tampa- USF/Near Busch Gardens is located less than 2 miles from major Tampa attractions including Busch Gardens, University of South Florida and the Museum of Science and Industry (MOSI). Our guests start their day with a free made-to-order breakfast and end the evening with our complimentary Evening Reception with snacks and drinks. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Expedia, Orbitz, BookIt.com, Priceline, Hilton Hotels, Cheap Tickets, TripOnline SA, Odigeo, Hotels.com, Hotwire and Agoda so you can book your Embassy Suites Hotel Tampa-USF/Near Busch Gardens reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Tampa
Embassy Busch Gardens Suites
Tampa Embassy Suites

Owners: What's your side of the story?

If you own or manage Embassy Suites Hotel Tampa-USF/Near Busch Gardens, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.