So, right before Christmas 2012 I stayed at the Embassy suites for business. I will say that I was not expecting it to be as welcoming as it was. Located within walking distance of decent food, a free shuttle (provided by the hotel) to the airport that is less than 10 mins away, and is near an almost 4 star mall (considering there is a Saks 5th anchor) I'd say that this spot was a perfect spot to stay for business or relaxation.... Perhaps not so much a family environment, and I would know with 5 of our own little ones at home!!!!! Myself and two other company trainees were set up in one suite on the seventh floor and To sum it up: plenty of hot water, no noise at all, breakfast buffet was fresh and delicious, and the staff was attentive. Only drawback was on two occasions we came back to a completely clean room with no towels....... Who does that?? So it was handled immediately, but handled twice, no less.... But other than that, no much else to complain about! It was a very comfortable home away from home during my 5 day training in Tampa. Also, the lobby smelt wonderful! Loved the decor; very modern, open, and clean. Also used the business center, where I printed my boarding passes and sent quite a few emails from comfortably!

Great Hotel! Employees were friendly and polite. The rooms are clean, quiet, comfortable and very LARGE! Location is convenient to shopping and the airport. The pool is located outside and you do have to cross the front parking lot to access but it was clean and well maintained. I would highly recommend this hotel.

Recently stayed there for a business trip.
Loved their happy hour (free food and drinks!) and hot & yummy breakfast (white omelet was awesome).
Very close to the mall and the airport.
Would definitely go back!

When we arrived at the hotel after a very long drive, we did not expect it to be a hassle to park the car and check-in...but it was. There was only one person at the front desk and we waited about 10 minutes for him to help us. He said we had to see the valet to self-park in the garage. Another 10 minute wait for the one valet to show up. Did not understand why the front desk could not handle this, as the parking fee was billed to our room. The valet informed us there was no elevator in the garage, so we had to unload everything out of the car right then in front of the entrance. We had both luggage and Christmas gifts. My husband then went to park the car (he later said there were only a couple of tight spaces left, and that the stairwell he had used was really filthy), while the (college-aged) kids and me went up to the room on the 6th floor. The room card did not work. Went back down to the front desk and waited again. The clerk reprogrammed the card, but we could still not get it to work. My husband finally arrived at the room and we were able to get his card to work, with much effort. It took us at least 30 minutes to get in the room from the time we drove up to the hotel. We were suppose to have a pool view, but could barely see the pool. The room was nice, but they only gave us enough towels for 2 people. So we went back down to front desk again to get supplies. At this point we were really tired of making the trek to the front desk, and I am sure he wasn't thrilled to see us either. The breakfast was good (but there were no pastries) and the breakfast staff were very nice. Overall it was NOT a relaxing stay, however.