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“Great Value, Good Location, Excellent Service” 4 of 5 stars
Review of Embassy Suites Tampa Airport/Westshore

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Embassy Suites Tampa Airport/Westshore
3.5 of 5 Hotel   |   555 N. Westshore Blvd., Tampa, FL 33609   |  
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Ranked #49 of 159 Hotels in Tampa
Kansas City, MO
Senior Contributor
34 reviews 34 reviews
28 hotel reviews
Reviews in 21 cities Reviews in 21 cities
45 helpful votes 45 helpful votes
“Great Value, Good Location, Excellent Service”
4 of 5 stars Reviewed August 14, 2011

I think I'm a pretty discerning traveler and the bad reviews of this Embassy Suites are undeserved. It has been remodeled and you can tell that ...but not in a bad way. Rooms are very big and clean. It doesn't have an atrium...that doesn't bother me! It's across the street from Westshore Mall and several good restaurants are within walking distance.

We took the airport shuttle, which was prompt and the driver very friendly and helpful. When we arrived at the hotel the front desk clerk welcomed us at the van and walked us to the front desk!. The manager's reception was excellent...well staffed and food re-stocked continuosly. I didn't do the breakfast buffet but my wife was pleased with her meal and service.

Overall an excellent stay . . comfortable rooms, and a very professional and courteous staff!

  • Stayed August 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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557 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (89)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed August 13, 2011 via mobile

The lobby is avant but hotel is mostly ok. For business it is adequate although lunch buffet was not great option during my conference. Breakfast was better of the two. Near highway but in mixed residential area. I would stay again only if I got a great deal.

  • Stayed July 2011
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New Braunfels, Texas
Senior Contributor
41 reviews 41 reviews
12 hotel reviews
Reviews in 17 cities Reviews in 17 cities
41 helpful votes 41 helpful votes
2 of 5 stars Reviewed August 5, 2011

Stayed one night at the hotel prior to departing on a cruise. The hotel provided courtesy pickup at the airport, usually a nice way to save a few bucks. Upon arriving at the embassy suites, I realized immediately that this is not the typical embassy suites with the nice atrium area. Our room was OK, not as large as I am accustomed to at Embassy Suites. The room was not dirty, but definitely could have used a thorough cleaning and possibly some mold remediation. We did not attended the Manger's reception. The breakfast was the biggest disappointment. If you stay at Embassy suites for the great breakfast they are known for, don't stay here. Eating area was a mess, buffet food was horrible, and even the omelets from the omelet station tasted like some odd egg substitute that was past its time. The front desk staff was friendly and probably only the good thing I can say about this stay. Needles to say, will not be staying at this particular Embassy Suites again.

  • Stayed July 2011, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gulfwarrior, HR/Accounting at Embassy Suites Tampa Airport/Westshore, responded to this review, August 11, 2011
Dear Valuable Guest,

Thanks for the feedback and I’m terrible sorry about the situation during breakfast. No excuses from us. I will be sure to pass along your comments to the food & beverage staff.

Good to hear the front desk was friendly.

We are about to complete our renovation which will include all of our guest rooms. Please be sure to come back and visit us again.

Regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Roseville, California
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 28, 2011

This is a great hotel with comforable beds that I enjoyed! All the staff was very friendly and helpful in making sure that we were taken care of. I really enjoyed how the took extra time to make sure we were ok since we were traveling with 2 children under 5 years and my little sister hurt her knee and needed special assistance. The staff even let us borrow a wheel chair which made a huge difference! The rooms were a good size for a family of four and were very clean.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Gainesville, Florida
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed July 14, 2011

Family trip 4th of July Weekend. Booked same day on internet and got a great deal. Parking cost extra. 3rd time staying here selected a corner room and didn't know what to expect. It was smaller than the usual rooms and i will not book a corner room again, it was studio like. Things have changed since last visit.They were watching that Buffet Line like hawks, and had a lady posted to take tickets. The front desk guy gave me only 1 ticket for breakfast and didn't ask how many in party. We had to pay for my hubby's breakfast ticket $10. The breakfast omelet cook was very good and pleasant. Refreshments were complimentary and we had a nice time on the deck. Good job customer service.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fort Myers, Florida
Contributor
11 reviews 11 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed July 13, 2011

Our family stayed here during a college graduation weekend. The lobby area is very nice and had lemon water available every time we walked through. The rooms are spacious and clean. The front desk was more than helpful. The only downside was the parking garage charge.

  • Stayed May 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Florida
Top Contributor
55 reviews 55 reviews
34 hotel reviews
Reviews in 33 cities Reviews in 33 cities
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed June 30, 2011

We stayed there when visiting Tampa for a soccer game, so we chose this hotel because of its proximity to the stadium and my previous good experience with this chain.And again I enjoyed the stay! The hotel is very clean, with a very modern lobby, friendly staff and close to the mall and restaurants( walking distance) If you travel with family the two bedroom suite is perfect.The only disappointment I had was when I found out that the balcony door was sealed for safety reasons but the staff was very gracious about explaining the reason and apologizing for the inconvenience.

  • Stayed May 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Tampa Airport/Westshore

Address: 555 N. Westshore Blvd., Tampa, FL 33609
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#26 Business Hotel in Tampa
#38 Family Hotel in Tampa
#45 Romantic Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Embassy Suites Tampa Airport/Westshore 3.5*
Number of rooms: 243
Official Description (provided by the hotel):
Located minutes from Tampa International Airport, Embassy Suites Tampa Airport Westshore provides warm hospitality for your business or leisure travel. Our 243 all-suite accommodations offer amenities designed for your comfort and convenience. Enjoy complimentary cooked-to-order breakfast daily and a complimentary Evening reception nightly. ... more   less 
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Also Known As:
Embassy Suites Tampa Airport/Westshore Hotel Tampa
Tampa Embassy Suites

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