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“Avoid if possible” 2 of 5 stars
Review of Days Inn West of Busch Gardens

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Days Inn West of Busch Gardens
1.5 of 5 Hotel   |   2901 E. Busch Blvd/I-275, Tampa, FL 33612 (Formerly Days Inn Busch Garden Maingate)   |  
Hotel amenities
Ranked #133 of 159 hotels in Tampa
Summit, New York
1 review
“Avoid if possible”
2 of 5 stars Reviewed April 2, 2013

Room was not very clean, carpet had definitely not been vacuumed. Room had not been dusted very well. Coffee pot had used coffee packet still inside. Door did not fit well.... it locked, but moved with the wind. Front desk staff was not friendly. Parking lot noise continued all night. I would not recommend staying at this hotel.

Stayed March 2013, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnwestofbuschga, Webmaster at Days Inn West of Busch Gardens, responded to this review, April 20, 2013
Dear Guest,

Thank you for choosing Days Inn West of Busch Gardens for your recent stay in our area. I am glad that you like the location.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following steps were taken:

• Housekeeping received additional instruction in the level of cleanliness required of them as our employees.

• Maintenance was informed of the door which did not fit well in the room assigned to you and instructed to look into it.

• Maintenance and security staff was informed about your comment on Parking lot noise and inform them to put some instruction.

• Front desk staff received additional training in the courteous manner in which they are to treat our valued guests.

I hope that the next time you visit our area; you will once again choose to stay at Days Inn West of Busch Gardens. We look forward to welcoming you back.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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281 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    2 of 5 stars
  • Rooms
    1.5 of 5 stars
  • Service
    2 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    1.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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English first
Norman, OK
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 of 5 stars Reviewed March 21, 2013 via mobile

Room was very dirty, especially the bathroom. Clock radio was broken, vent cover in bathroom fell down while taking a shower, holes in the wall stuffed with toilet paper (yes... toilet paper) and stained towels. The only thing this hotel had going for it was the location. It is right next to Busch Gardens but I would not recommend staying at this hotel. Attempted to list the problems to the staff but they didn't seem to care. The happiest moment at this hotel was when we drove away!

  • Stayed March 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnwestofbuschga, Webmaster at Days Inn West of Busch Gardens, responded to this review, April 1, 2013
Dear Guest,

Thanks for staying with the Days Inn West of Busch Gardens.

We also appreciate the effort you have taken to give us review and we take them quite seriously towards improvement.

Our sincere for the inconvenience you had whatsoever and howsoever unlikely it can be.

The entire issue related to the cleanliness and other hygiene related problem in the room has been investigated. Appropriate steps have been taken and this will never happen again.

The front office staff has been trained to give our guests the best hospitality and care.

We are responding after taking honest efforts and not just to defend ourselves.

Once again please stay with us and experience the difference!

Sincerely,
Hotel Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia, Pennsylvania, United States
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 of 5 stars Reviewed March 20, 2013

We stayed here unexpectedly, booked through Expedia for 2 rooms both in my name and told since we booked the same night as we stayed we could not cancel our reservation. Upon arrival, the desk clerks were changing shifts and the clerk who was just coming on was on the phone offering tech support to customer. After hanging-up he was incredibly rude upon insisting that he had to have my brother's information because they need to hold him responsible for the room even though I was paying for the room. When he came in, the clerk decided that he did not need my brother's information anyway. He gave us the keys with the internet pass code (which did not work, but after seeing how the clerk handled tech support did not call). My room was never cleaned from the prior tenant, the sheets were dirty and stained. There was only 2 bath towels and there was a dirty towel on the shelf above the clothes rack. My brother reported that he had no towels at all. Between the thought of sleeping on stained sheets and all of the noise in the parking lot; very little sleep was had by all members of our party.

  • Stayed March 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
daysinnwestofbuschga, Webmaster at Days Inn West of Busch Gardens, responded to this review, March 25, 2013
Dear Guest,

Thank you for choosing Days Inn West of Busch Gardens for your recent stay in our area.

Thank you for giving us a review, it is very much appreciated. Upon receipt of your review, the following actions were taken:

• Desk staff received additional training in the courteous, helpful manner in which our valued guests are to be treated.

• Housekeeping received additional training in the level of cleanliness and supplying fresh and clean towels etc. to accommodate our valued guests.

• Management and security staff was informed of your report about the noise in the parking lot.

I hope that the next time you visit our area; you will once again choose to stay at Days Inn West of Busch Gardens. I think you will be greatly pleased.

Sincerely,
Hotel Manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Days Inn West of Busch Gardens

Address: 2901 E. Busch Blvd/I-275, Tampa, FL 33612 (Formerly Days Inn Busch Garden Maingate)
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #133 of 159 hotels in Tampa
Price Range (Based on Average Rates): $
Hotel Class:1.5 star — Days Inn West of Busch Gardens 1.5*
Official Description (provided by the hotel):
Modern - Near Busch Gardens. ... more   less 
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Also Known As:
Days Inn West Of Busch Gardens Hotel Tampa
Days Inn Tampa
Busch Garden Hotel

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