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“Fine place for overnight” 5 of 5 stars
Review of Courtyard by Marriott Tampa Westshore/Airport

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Courtyard by Marriott Tampa Westshore/Airport
3.0 of 5 Hotel   |   3805 West Cypress, Tampa, FL 33607   |  
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Ranked #68 of 159 hotels in Tampa
Hicksville, NY
Top Contributor
74 reviews 74 reviews
31 hotel reviews
Reviews in 29 cities Reviews in 29 cities
71 helpful votes 71 helpful votes
“Fine place for overnight”
5 of 5 stars Reviewed October 9, 2013

Stayed here on October 4th 2013. We went to visit my daughter for family weekend at University of Tampa. It was an overnight til we went to WDW. The hotel was very clean. Check in was painless. Plenty of parking and it seemed pretty busy when we got there at night after dinner. The beds pillows blankets all spotless and very comfortable. Good amount of channels on tv. Bathroom normal size with vanity outside of it.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly M, General Manager at Courtyard by Marriott Tampa Westshore/Airport, responded to this review, November 27, 2013
Thank you for the kind words regarding our staff and our hotel. We strive very hard to ensure our guests have a great experience with us no matter what the reason for the trip. I hope you had a great visit with your daughter at the University of Tampa and will come back to visit again soon!
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113 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (29)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Gainesville, Florida
Contributor
16 reviews 16 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed October 6, 2013

We stayed here one night after a late flight into Tampa. There were several pros and cons -

First, the good! Our room was actually very quiet. When we walked in, the very first thing I noticed was that we looked directly at the highway (on ground floor), but I was incredibly impressed that we could not hear the cars at all! One of the best soundproofed rooms I have stayed in! My husband did say he woke up to drunk people in the hallway during the night, but I never noticed them or any doors slamming. The room was newly renovated, and although small, it was clean and comfortable (mostly). The woman who checked us in at about 10:45 pm was also very friendly. Lobby has been renovated.

The bad - The website advertises a free shuttle to and from the airport. Firstly, this hotel was about a 15-20 minute drive from the airport, so I am not sure why it has "airport" in the title as there were several hotels much closer. Since our flight had been delayed, we didn't arrive until about 10:30 at night. Upon picking us up, our shuttle driver told us that we were lucky we got in when we did, because after this he was going home and we would have been out of luck. Not only did I feel that was a little unprofessional, but nowhere on the website says anything about a limited shuttle. Additionally when we called the desk to arrange the shuttle, the woman on the phone seemed quite irritated for no apparent reason (different woman than the one of checked us in!).

While the sleeping/sink area of the room was nicely renovated, the actual bathroom has not been. There was leftover used soap in the tub from the people before us, and the shower grout was moldy. Aside from that, the water was hot and the water pressure good.

For the money, this was an ok hotel room and I would stay again if I had to, however I would certainly search for something closer to the airport next time!

Room Tip: We had a ground floor room facing the highway - very quiet!
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly M, General Manager at Courtyard by Marriott Tampa Westshore/Airport, responded to this review, November 27, 2013
Thank you so much for the feedback, both good and bad, regarding your recent stay at our hotel. It really provides me the opportunity to re-enforce the positive and correct our shortfalls. I apologize that our shuttle hours are not clear on our website and the driver's response was inappropriate. I will follow up on that as well as the housekeeping issue in the bathroom. I also want to thank you for the positive words for your room and the associate that checked you in. I will definitely use these as training opportunities.

Thank you again!
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The Villages, Florida
Top Contributor
81 reviews 81 reviews
13 hotel reviews
Reviews in 31 cities Reviews in 31 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 26, 2013 via mobile

Safe, clean, spacious room & comfortable over night stay. The security guard on duty very attentive. The pool & outdoor patio very nice & inviting. Was given a goody bag upon checkin which was an unexpected friendly touch. Very pleasant overnight stay. Would stay again when visiting Tampa.

  • Stayed August 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly M, General Manager at Courtyard by Marriott Tampa Westshore/Airport, responded to this review, November 28, 2013
Thank you for the warm comments regarding your recent visit to our hotel. I will definitely share your comments with my staff as they are always happy to hear from our guests. Please come back to visit us again on your next trip to Tampa!
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Baldwin, Maryland
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
Reviews in 14 cities Reviews in 14 cities
17 helpful votes 17 helpful votes
3 of 5 stars Reviewed September 23, 2013

When ever I walk into a Marriott property, the first question I ask myself..."Would JW Marriot stay here?" The answer, quite frankly, is no.

I last stayed at this facility in 2005. The common areas have been upgraded with new carpet & paint. The rooms are another story. Your first impression upon entering the room is the smell of a fruity air freshner/disinfectant. If you travel, you know of what I speak. The in-room carpet was worn and the linens were average quality, at best. It's a busy facility, given its' location. I 275 & Dale Mabey Blvd. Close to Raymond James Stadium and an excellent BrickHouse Tavern right next door. And within stumbling distance of a few gentlemen's clubs, if you're so inclined.
Though the exterior and common areas have been upgraded and are well kept, the rooms need work. The carpets are worn. The room did contain a refrigerator, an iron/ironing board, blow dryer and nice size HDTV. The bedding was clean & comfortable. There was a huge paint chip in the tub. Classy. The facility does have a nice pool and a Starbucks Bistro & Bar directly off the lobby.
If you're looking for a place to "crash" after an event at RayJay, or a convenient facility to the Tampa Airport, you're golden. Just don't expect JW to be in the next door room.

Room Tip: Request a first floor room. Easy access to the parking lot.
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  • Stayed September 2013, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly M, General Manager at Courtyard by Marriott Tampa Westshore/Airport, responded to this review, November 28, 2013
Thank you so much for the feedback on your recent visit to our hotel. I appreciate the information you have provided so that we can continue to improve and I am happy that you enjoyed our pool and courtyard area as well as our Starbucks. Thank you for staying with us.
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essex
Top Contributor
57 reviews 57 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
37 helpful votes 37 helpful votes
5 of 5 stars Reviewed September 17, 2013

This was my first stay at a Courtyard by Marriott hotel and if they are all of this high standard then it will not be my last.
The room was quiet, very clean and comfortable and It had free wi fi, a bonus when you are travelling and want to keep in touch.
Any questions or problems, there were none, were dealt with immediately by Jeff the manager.
The cooked breakfast of eggs, bacon, country fries and toast was served hot and was adequate.

  • Stayed September 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly M, General Manager at Courtyard by Marriott Tampa Westshore/Airport, responded to this review, November 28, 2013
I am so glad that you enjoyed your first experience at a Courtyard and it was with us! I want to thank you for the great feedback about our hotel and staff, especially Jeff. I will definitely be sure to share your comments with him. Thank you again for staying with us, and please come back to visit us again!
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Coral Springs
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 21, 2013

The hotel overall was very good, updated, new carpet, very clean, my suite had all the equipment, 2 TV, refrigerator, and coffee maker, is a shame that when you ask for 2 bags of coffee, is not delivered, with out explanation, and the lady with the radio at the front desk says is going to be there in a few minutes, but that was not true, and this one was supposed to be included.

  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly M, General Manager at Courtyard by Marriott Tampa Westshore/Airport, responded to this review, September 4, 2013
Thank you so much for your feedback on your recent stay with us. I amso happy that you enjoyed the hotel and our new rooms. I do apologize that we had a swrvice shortfall in regards to the coffee for your room. I assure you that I have addressed this with my team so that it will not hapen again. I truly appreciate your feedback and home you visit us again soon,

Thank you,

Bev
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Melbourne, Florida
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed August 18, 2013

I stayed here alone and felt very safe. It it relatively close to the airport - about 10 minutes and a pretty easy drive to there. It's close to a lot of dining and shopping. They had a nice package that included breakfast that you order from their Bistro and the food was pretty good. It was nice and clean throughout.

  • Stayed August 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Beverly M, General Manager at Courtyard by Marriott Tampa Westshore/Airport, responded to this review, September 4, 2013
I know as a female traveler myself it can be somewhat unnerving when travelling alone, but I am so glad that you felt at home and comfortable at our hotel and with my team, because that is why we are here! We want to be your home away from home. I am so glad you took advantage of our Breakfast package on your recent stay with us, it really is a a great deal.

I hope you come back to see us again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard by Marriott Tampa Westshore/Airport

Address: 3805 West Cypress, Tampa, FL 33607
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #68 of 159 hotels in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Courtyard by Marriott Tampa Westshore/Airport 3*
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Also Known As:
Courtyard By Marriott Tampa Westshore/Airport Hotel Tampa
Tampa Courtyard
Tampa Marriott
Courtyard Tampa Westshore Airport

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