While trying to locate a hotel close to Busch Gardens, availability was shown at this hotel. I was a bit skeptical, as I was unable to find any reviews of this particular Embassy Suites. The chain is normally rather nice, so I decided to take a chance. There was also a build a bear package that was wonderful for my daughter. After a long day of travel from home and playing at Busch Gardens, we arrived at the hotel to find many smiling faces and very courteous staff. Although there was a problem with my internet booking of the build a bear package, the front desk associate was happy to honor the package based upon my printout of the link that I had used. There was a managers meet and greet with beverages and snacks that I did not attend, but there were many that did appear to be enjoying the items available. The room was large for the three in our party and could easily accomodate more. The room service menu has many choices and the food arrived hot and within 15 min of ordering. Breakfast, which is included in the room rate, is wonderful with eggs, sausage, bacon, silver dollar pancakes, hot and cold cereals, waffles, omelets, muffins, bagels, fresh fruit and beverages. Although the stay was brief, the hotel was more than you would expect for the price. I would be happy to stay with them again.