This is a nice hotel. Twenty floors with each floor overlooking the lobby; elevators that you can either view Tampa or the inside of the hotel.
The breakfast is nice with made to order omelettes. At night, the hotel offers free drinks and bar food (pretzels, chips, and salsa).
Now the problems:
The carpet in the room was dirty or should I say stained? The carpet did not need to be cleaned, but it probably should have been replaced. There was the imprint of an iron on the carpet and other stains. The carpet to entrance of bedroom was coming up.
There was no place to hang hand towels in the bathroom other than a hook on the back of the bathroom door.
The parking is $22 per day. This is Tampa. The Waldorf Astoria in Orlando is $20 per day.
And as a business traveler this was particularly frustrating: the business center is an afterthought. The printer did not work. There was no tape, staples, or paperclips in the business center. I had to repeatedly go to the front desk for things. I had to email a staff member my documents to print. This is pretty low rent for an Embassy Suites.
And to top it off, when I mentioned my concerns to a front desk staff member, I was told to email my concerns to a manager which I did on June 20. A week later and I have not received a response. That's a bit annoying for a Hilton Honors gold level member.
One of the few bright spots was April when I checked in.
- Official Description (provided by the hotel):
- Connected via skybridge to the Tampa Convention Center, the Embassy Suites is the only upscale all-suite hotel in downtown Tampa. Complimentary Cooked-to-Order Breakfast and a Manager's Reception included daily. Next door to the St. Pete Times Forum for Tampa sporting events, concerts and exhibits. The Tampa Cruise Port is also close by for all Tampa cruise departures. ... more less
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- Also Known As:
- Embassy Suites Tampa - Downtown Hotel Tampa
- Tampa Embassy Suites