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Embassy Suites Tampa - Downtown Convention Center: Traveler Reviews

3.5 of 5
513 S. Florida Ave., Tampa, FL 33602 (Downtown)
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Embassy Suites Tampa - Downtown Convention Center
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Ranked #34 of 158 hotels in Tampa
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456 reviews from our community

Traveler rating
    191
    149
    60
    28
    28
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Families
103
 
Couples
115
 
Solo
24
 
Business
157
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
tampa
2 reviews
“Last Minute reservation”
4 of 5 stars Reviewed December 9, 2012

Rooms are very nice, clean and comfortable. Had to book unexpectedly but was treated like family. didnt try the restaurant but loved my stay. The property is very clean which is most important to me If it wasnt I would Have walked out on the spot

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask susan H about Embassy Suites Tampa - Downtown Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Embassy Suites Tampa - Downtown Convention Center, responded to this review
December 18, 2012
Just wanted to thank you for your recent stay here at Embassy Suites Tampa Downtown! I am glad to hear that you enjoyed your stay at our Embassy Suites Tampa Downtown. Hope to see you return in the near future.
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1 review
1 helpful vote 1 helpful vote
“Terrible”
1 of 5 stars Reviewed December 8, 2012 via mobile

Wonderful place if you don't care to sleep at all. Clean and the staff seems very pleasant, however the noise level is beyond ridiculous. I am here now and wish I could post the audio of what I am listening to. Even in a suite with the interior door closed can hear this. Save yourself the money and stay anywhere else. I definitely would not stay here again.

  • Stayed December 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
Ask kim5020 about Embassy Suites Tampa - Downtown Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Embassy Suites Tampa - Downtown Convention Center, responded to this review
December 12, 2012
I’m sorry your comfort has been disrupted by neighboring noises. I have shared your review with our security team to ensure that this is not a problem in the future.

Warm regards,

Jason Bowers
Front Office Manager
jason.bowers@hilton.com
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Australia NSW
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
“Pre Cruise stay”
5 of 5 stars Reviewed December 8, 2012

Stayed here the night prior to leaving on a cruise. Close to Carnival Cruise terminal. Great sized rooms.Friendly front desk staff. Had free Managers party in bar in the evening with free drinks and dips etc. Although foyer was full of noisy football fans, in our room it was quiet. Nice pool for a swim in the afternoon. Tram stop out the front of the hotel to get to tourist locations. Would definitely stay again if in Tampa.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Annie2540 about Embassy Suites Tampa - Downtown Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Embassy Suites Tampa - Downtown Convention Center, responded to this review
December 12, 2012
I am glad to hear that you enjoyed your stay at our Embassy Suites Tampa Downtown. Many travellers find out location to the Port of Tampa convenient. I will defintely pass your kind words along to our team members.
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Lake Mills, Wisconsin
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
Reviews in 32 cities Reviews in 32 cities
35 helpful votes 35 helpful votes
“Great property, mediocre restaurant”
4 of 5 stars Reviewed December 6, 2012

I really enjoyed this hotel for my business trip which included a gig at the convention center in downtown Tampa. The rooms are beautifully updated, with nice furnishings and great amenities. As a Diamond Hilton member, I received an 'upgrade' to a double-bed suite, even though I was jealous of the Marriott residents across the street with balconies on their rooms. That said, the rooms here were very spacious, and mine had a nice view of the Bay.

Pros:
Great rooms, great views
Trolley stop literally right in front of the hotel - we went to Ybor City and had a great dinner.
Third floor balcony pool
Bridge to Convention Center
Giftshop - friendly staff and surprisingly well-stocked
Valet staff - friendly and busy!

Cons:
Third floor fitness facility - small, in some disrepair (especially ellipticals), and light weights - dumbbells maxed out at 20#
Trolley's Restaurant - bland chicken noodle soup, and the pistachio-encrusted salmon I ordered to go to my suite was whitefish. Really? Did they think I wouldn't notice?

With some minor attention to detail, this place could be top-notch. As it is today, it's well worth a visit if you'll be in the downtown vicinity.

Room Tip: Go for a Bay view if you can.
See more room tips
  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Cheesehead7 about Embassy Suites Tampa - Downtown Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Embassy Suites Tampa - Downtown Convention Center, responded to this review
December 12, 2012
Just wanted to thank you for your recent stay here at Embassy Suites Tampa Downtown! We appreciate your feedback and will share it with our management team. I hope your travels bring you back to stay with us again.
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Orlando, FL
Senior Contributor
26 reviews 26 reviews
8 hotel reviews
Reviews in 18 cities Reviews in 18 cities
23 helpful votes 23 helpful votes
“Too noisy for sleep”
1 of 5 stars Reviewed December 2, 2012

It's 2:30 in the morning and I'm on the 19th floor of this otherwise lovely hotel. For the past 4 hours our room has been vibrating due to extremely loud music playing at Jackson's bistro which I'm told is somewhere in the vicinity. The front desk tells us they have received tons of calls and that they've called the police however the music just keeps getting louder and louder. I am disgusted and disappointed, called the police myself and was told that Jackson's will play their music loudly until 3:00 AM. My husband and I came to Tampa for a relaxing night away, used 40,000 HHonors points to listen ghetto, gangsta music until 3:00 AM....will never come back here!

Room Tip: Stay away or bring sleeping pills and ear plugs!
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  • Stayed December 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
Ask mommyjnumber1 about Embassy Suites Tampa - Downtown Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Embassy Suites Tampa - Downtown Convention Center, responded to this review
December 3, 2012
Thank you for your loyalty as a rewards member and your candid feedback. Your comfort and safety to us is a top priority and we will do everything we can to ensure that. I have shared your comments with our leadership team. We will be meeting with Jackson's management to seek a swift and appropriate resolution to the noise issue. I apologize for the inconvenience and hope you will reconsider staying with us again for a quieter experience.

Sincerely,

Jason Bowers
Director of Front Office
jason.bowers@hilton.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
 
 
 
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Additional Information about Embassy Suites Tampa - Downtown Convention Center

Also Known As:
Embassy Suites Tampa - Downtown Hotel Tampa
Embassy Suites Tampa - Downtown Hotel
Embassy Suites Tampa
Tampa Embassy Suites
Address: 513 S. Florida Ave., Tampa, FL 33602
Phone Number:
Region: United States > Florida > Tampa > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotels in Tampa
#30 Family Hotels in Tampa
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Connected via skybridge to the Tampa Convention Center, the Embassy Suites is the only upscale all-suite hotel in downtown Tampa. Complimentary Cooked-to-Order Breakfast and a Manager's Reception included daily. Next door to the St. Pete Times Forum for Tampa sporting events, concerts and exhibits. The Tampa Cruise Port is also close by for all Tampa cruise departures. ... more   less 
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