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Embassy Suites Tampa - Downtown Convention Center: Traveler Reviews

3.5 of 5
513 S. Florida Ave., Tampa, FL 33602 (Downtown)
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Embassy Suites Tampa - Downtown Convention Center
Ranked #34 of 158 hotels in Tampa
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456 reviews from our community

Traveler rating
    191
    149
    60
    28
    28
See reviews for
Families
103
 
Couples
115
 
Solo
24
 
Business
157
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Virginia Beach, Virginia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“Good Pre-Cruise Location”
4 of 5 stars Reviewed November 25, 2012

My wife and I stayed here the night before our Western Caribbean cruise on Norwegian Dawn. Before arriving in Tampa I called the hotel to inquire about airport transportation. Embass Suites is contracted with The Blue One transportation Service. We were picked up at the airport within 5 minutes of picking up our luggage. The driver told us about an all-inclusive transportation package which would take us from the airport to the hotel, then to the cruise terminal the next morning and then from the cruise terminal to the airport when we returned from our cruise. It was flawless and for a total cost of $46.00 for two it couldn't be beat. Our room was a standard 2 room suite. I am a HHonors Diamond member but we arrived too early (10:30 am) to get an upgrade. The room was comfortable. We needed some pre-cruise supplies and Publix & CVS are a short 10 minute walk. The manager's reception is always a nice touch. Breakfast was fine although the pancakes were actually cold. I would definitely stay in this hotel again and actually wish we had more time to enjoy what Tampa has to affoer.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Walter W about Embassy Suites Tampa - Downtown Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Embassy Suites Tampa - Downtown Convention Center, responded to this review
December 1, 2012
I am glad to hear that you enjoyed your stay at our Embassy Suites Tampa Downtown before departing on your cruise. I will share your kind words with our team members. Hope to see you return in the near future
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cape Cod
Senior Reviewer
8 reviews 8 reviews
Reviews in 2 cities Reviews in 2 cities
13 helpful votes 13 helpful votes
“This Hotel should be number1”
5 of 5 stars Reviewed November 24, 2012

This hotel should be number one in Tampa, the service and amenities are ridiculous. First you get breakfast included. Great breakfast included, they even make omeletes made to order, i prefer to stay healthy so i like egg whites omelete, I asked the blonde girl that was doing and she said "it would be a pleasure" she was interacting while she still had a big line. Jessica at check in was very friendly, and since I was celebrating a friend's birthday, I got upgrade to the top floor, it's nice to see that people still care to make special dates a little more special. The rooms are big and has everything you need. You can see that it comes down from leader shift, the front office manager Jason was very helpfull, from the very first begining. He helped us to get last minute rooms, and we never felt like an inconvinience. We look forward to come back to this hotel and send everyone here.

Oh, of course, free drinks from 5:30 to 7:30. NO JOKES!!!!!!!!!!!!!!!!

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask CarlosAlbuquerque about Embassy Suites Tampa - Downtown Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Embassy Suites Tampa - Downtown Convention Center, responded to this review
December 1, 2012
Thank you for choosing to stay with us at the Embassy Suites Tampa Downtown. I am glad to hear you enjoyed your stay and that Jessica was helpful! I will be sure to share your comments with her. I hope you will return should your travels bring you back to Tampa.
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Sebring, Florida
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Stay away”
1 of 5 stars Reviewed November 22, 2012

Just arrived so will write more later. Here for Thanksgiving with my family. First, parking is a mess here. Second, Although I am a Gold member I was told there was no upgrade as the hotel was sold out. I find the statement is not the case. I even offered to pay for an upgrade. I plan to switch my Loyalty to Marriot. Enough of Hilton,

Stayed November 2012, traveled with family
Was this review helpful? Yes 1
Ask Anthony289 about Embassy Suites Tampa - Downtown Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Embassy Suites Tampa - Downtown Convention Center, responded to this review
November 28, 2012
Thank you for choosing to spend your Thanksgiving with us. We appreciate your loyalty as a rewards member and value your feedback. We regret that we could not offer a room upgrade due to full occupancy but we would be happy to discuss your stay further. Please contact us at jason.bowers@hilton.com. We look forward to hearing from you.
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Perry, Florida
Top Contributor
55 reviews 55 reviews
16 hotel reviews
Reviews in 25 cities Reviews in 25 cities
34 helpful votes 34 helpful votes
“Great Hotel, Parking an Issue”
4 of 5 stars Reviewed November 20, 2012

This hotel is great. I've stayed here a few times over the past few years for weddings, workshops and conventions. Rooms are typical Embassy suites. Nice big living area, and mini kitchen area, small economical bathrooms and nice sized bedrooms. Floor 19, the room we were given for this stay 1910 has a great view overlooking Tampa. The pool on level 3 is very nice and has a great view. The complementary cocktail reception and cooked to order breakfast are great additions for the price. The trolley stop just outside is perfect for hopping on to go to dinner and drinks without having to take a cab and drive. The only problem that I have had with this hotel in ALL of my past stays for the parking. Valet is $25 per day. The line for parking took us 20 minutes just to get an attendant to help. They were VERY backed up. When having our car pulled around by valet we were told it was "first come first serve" and we waiting 30 minutes to have our car pulled around once down at the valet area. They were swamped. Other then the parking situation a nice hotel for a good price and great perks.

Room Tip: ask for a high room 19 and & have great views
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask Hope L about Embassy Suites Tampa - Downtown Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Embassy Suites Tampa - Downtown Convention Center, responded to this review
December 1, 2012
I’m so glad you enjoyed your suite at our Embassy Suites. I apologize that the parking was of concern during your time with us. I’ve brought your comments to our team for review. I appreciate your comments and hope that if you're travels bring you back to Tampa that you will choose to stay at our Embassy Suites again.
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Maple Shade
Contributor
13 reviews 13 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
3 helpful votes 3 helpful votes
“Good Value”
4 of 5 stars Reviewed November 20, 2012

This hotel was recommended through trip advisor as a place for a getaway weekend before a cruise. Overall, it was a great find in terms of the bang for your buck. Clean, free breakfast, friendly staff, free happy hour (yes, you read that right), and it was close to the trolley line. In terms of a location..it was easy to find, felt like a safe neighborhood, and seemed centralized.

it's NOT the in the nightlife section of town for a weekend, and didn't have a lot of options around for restaurants/bars. (some, just not tons). We were really disappointed in the Riverwalk - there's really not much there. However, that's not the hotel's fault, just a badly publicized, over exaggerated part of Tampa.

  • Stayed November 2012, traveled with friends
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Amy D about Embassy Suites Tampa - Downtown Convention Center
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jason B, Front Office Manager at Embassy Suites Tampa - Downtown Convention Center, responded to this review
December 1, 2012
I am glad to hear that you enjoyed your stay at our Embassy Suites Tampa Downtown. Hope to see you return in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Embassy Suites Tampa - Downtown Convention Center

Also Known As:
Embassy Suites Tampa - Downtown Hotel Tampa
Embassy Suites Tampa - Downtown Hotel
Embassy Suites Tampa
Tampa Embassy Suites
Address: 513 S. Florida Ave., Tampa, FL 33602
Phone Number:
Region: United States > Florida > Tampa > Downtown
Amenities:
Bar/Lounge Business Center Fitness Center Free Breakfast Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotels in Tampa
#30 Family Hotels in Tampa
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Connected via skybridge to the Tampa Convention Center, the Embassy Suites is the only upscale all-suite hotel in downtown Tampa. Complimentary Cooked-to-Order Breakfast and a Manager's Reception included daily. Next door to the St. Pete Times Forum for Tampa sporting events, concerts and exhibits. The Tampa Cruise Port is also close by for all Tampa cruise departures. ... more   less 
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