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“A predictable experience” 3 of 5 stars
Review of Holiday Inn Express Hotel & Suites - Tampa Stadium Airport

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Holiday Inn Express Hotel & Suites - Tampa Stadium Airport
2.5 of 5 Hotel   |   4750 N. Dale Mabry Hwy, Tampa, FL 33614   |  
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Ranked #79 of 158 hotels in Tampa
Paris, France
Top Contributor
72 reviews 72 reviews
40 hotel reviews
Reviews in 25 cities Reviews in 25 cities
44 helpful votes 44 helpful votes
“A predictable experience”
3 of 5 stars Reviewed April 5, 2013

This hotel is great for location. You are near the stadium and the shuttle can take you to International Mall for shopping. Lots of good restaurants along Dale Mabry. As for the property itself, it sits back off the highway behind a closed steakhouse. The staff is efficient but not overly friendly. There is a good breakfast each morning and a passable happy hour with food in the late afternoon. I found it odd that they offer only beer or soft drinks, no wine.

The room was clean, well equipped, but it appeared that everything was cheap. Cheap soap, small plastic glasses, worn towels. Instead of Holiday Inn Express, it had more of a DaysInn feel. If you are going to stay here, I recommend that you do so for location.

Interesting that Holiday Inn still doesn't get that Hilton and Marriott have really upgraded the guest experience for a few dollars more. Don't they ever check out their competition?

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Tampa Stadium Airport, responded to this review, July 10, 2013
Dear AtlStew,

Thank you for taking the time to post a review of our property. I am pleased you liked the location of our hotel. However, It is unfortunate the room amenities prevented you from fully enjoying your stay at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Janice A
Case Manager
IHGCare
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157 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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English first
Canton
Contributor
17 reviews 17 reviews
4 hotel reviews
Reviews in 10 cities Reviews in 10 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed April 4, 2013

This hotel was clean and almost everything you would expect from a Holiday Inn. They had a shuttle that saved us from having to rent a car and an evening welcome with some food. The location was good, with the airport and places to eat within the free shuttle's radius of 3 miles.

On the bad side, there was no hot water in the shower and 1 of the 2 queen beds had a crater in the middle of it. I had read about others having hot water problems a few months ago but dismissed it as a short term problem, but now that I experienced it again several months later, it appears to be a long term issue.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Tampa Stadium Airport, responded to this review, July 10, 2013
Dear SCOTT T,

Thank you for your feedback. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. We are truly sorry about the hot water issue. Thank you for bringing this to our attention. We will address these with the proper department to improve the quality and service that we offer to our guests.

If there is anything we can do to make your next stay more comfortable, please do not hesitate to ask the Manager on Duty.

Sincerely,

Connie D
Case Manager
IHGCare
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PA
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed March 16, 2013

Stayed for two nights for NYY training camp and pre-cruise.Used the free airport shuttle and local shuttle to International Mall. Walked to field and to a diner, no need for a car. Van to cruise port is only $10.Very clean,convenient and safe location.Better than some shady places near Miami port for sure. Decent breakfast and even soup , salad and beer included at happy hour. Nice touch.Would stay there again. Friendly staff.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kansas City, Kansas
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 15, 2013

Not much to say about this place. It was a decent stay. Room was comfortable and clean. Breakfast was standard. Staff was okay.

When you stay at as many hotels as I do, a hotel has to be really good to stand out. This was average. Only different part about it was the friendly duck that kept wanting to come into the lobby.

  • Stayed March 2013, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Hotel & Suites - Tampa Stadium Airport, responded to this review, July 17, 2013
Dear JohnIR,

Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.

Thank you for staying with us, and we hope to have an opportunity to serve you again.

Sincerely,

Ferdinand G
Case Manager
IHGCare
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New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed March 14, 2013 via mobile

My husband and I stayed here for the weekend while we attended Yankees spring training. Its very close to the airport. This hotel is extremely close to the stadium, five- ten minute walk. Nice buffet breakfast and it was a nice surprise to see some of the spring training prospects at the hotel. A car is good so you'll have something to do after the game. The hotel is on a quite busy street. The rooms were nice and spacious. Would definitely stay there the next time we go to spring training.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Croydon, United Kingdom
Top Contributor
55 reviews 55 reviews
32 hotel reviews
Reviews in 39 cities Reviews in 39 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed March 3, 2013

We stayed here after a long flight into Tampa and before heading off to our final destination.
The reception staff were helpful, the room was comfortable and the self service breakfast OK. Not much more to add really.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Top Contributor
105 reviews 105 reviews
7 hotel reviews
Reviews in 46 cities Reviews in 46 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed February 27, 2013

I had to fly out a night early because of snowstorm and they were very accomodating and Craig was very helpful even printing me out a map of where I was headed in Bradenton the next morning and the place was clean and nice.

  • Stayed February 2013, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Holiday Inn Express Hotel & Suites - Tampa Stadium Airport

Also Known As:
Holiday Inn Express Hotel And Suites - Tampa Stadium Airport
Holiday Inn Express Tampa
Holiday Inn Tampa
Tampa Holiday Inn
Address: 4750 N. Dale Mabry Hwy, Tampa, FL 33614
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #79 of 158 hotels in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites - Tampa Stadium Airport 2.5*
Official Description (provided by the hotel):
Stay SMART at the Holiday Inn Express Hotel & Suites Stadium Airport Area, Tampa s newest Express hotel.We are the closest Tampa hotel to Raymond James Stadium, home of the Tampa Bay Buccaneers and Legend s Field, the spring training site of the New York Yankees.Our hotel is close to Tampa International Airport (TPA) and Westshore business district. Downtown Tampa, Port of Tampa, the Convention Center and St. Pete Times Forum, are just a 5 minute drive. The Holiday Inn Express Tampa Stadium hotel is also close to all attractions such as Ybor City, Busch Gardens, Tampa Aquarium and MOSI. We offer free shuttle service within 3 miles, between the hours of 5:30 am and 12 am.The Holiday Inn Express Stadium Airport Area hotel is a non-smoking facility featuring our free Deluxe Breakfast Bar, High Speed Internet Access and business center. Our Tampa hotel also offers 7,000 square feet of meeting space and full-service catering facilities and our peaceful setting on our own private lake is the perfect location for exchanging your wedding vows. Unwind at the end of your busy day at our outdoor heated pool and spa or in our state-of-the-art fitness center.Corporations located nearby the hotel include Hertz, St. Joseph s Hospital, General Motor s, Lear Corporation, General Electric and FEDEX Corporation.The Holiday Inn Express Hotel & Suites Stadium Airport Area Tampa s newest attraction! ... more   less 
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