We stayed at this hotel last year and it was great. The room next to us had a lot of kids with no adult present. They bounced around and yelled really loud. No problem, as we had children ourselves and remember back then. At a little after 10PM we heard a lady come into the room yelled at the kids, must have put them to bed but turned the TV on very loud. After 11 PM I called the front desk and the TV went down for a while. Then the TV went loud again and the kids woke up and it was unbearable. I called again at 11:45 PM and said that we were either leaving or needed another room. We were moved two doors down and went to bed when all hell broke loose with kids again. We called again and the desk clerk came up. She agreed and knocked on the door for quite a while before they heard her. Finally they opened the door and a girl around 8 or 10 years came out and gave the clerk a big hug. The desk clerk yelled at them and said that things would be OK now. Seeing that She was probably babysitting two rooms full of kids We had enough and checked out at 12:25 AM and drove back to Kissimmee. No room refund or discount offered.