Myself and friends stayed here last week before an upcoming cruise. The hotel itself was great. Everything was clean and the rooms were above average! The free breakfast was also really good. The desk clerk, Bonnie, however; was a different story. She was hateful and sarcastic everytime we came in contact with her. Everone else on staff went above and beyond to help us. When we returned from the cruise I called the desk to ask about the shuttle back to our vehicle and cringed when Bonnie answered my call. She was, once again, rude and sarcastic when I asked my question. I really wish I could give this review the 5 stars the hotel deserves.