We arrived at this hotel during a very busy day...some sort of football game. Our room was not ready when we arrived (noon) but they quickly accomodated us and found a nice room for us within minutes. We were very pleased with the service from Daniel Jr., a polite and genuine fella who was quick to make suggestions and provide solutions for us...and did so in a respectful and pleasant manner. We were also lucky enough to meet his dad, Daniel Sr. who shuttled us to the cruise ship terminal. He told us a remarkable story of his life, and made a significant influence in our lives. You simply need to meet these two wonderful men, both so charming and gracious. Other than the service, the hotel is clean and comfortable. The breakfast buffet was super; great selections of hot and fresh items. Rooms were clean and quiet and the outdoor pool and hot tub area were great! No complaints at all....thanks so much Daniels!!!