I am in Tampa frequently for businss and decided to try something new this trip. The hotel is beautiful and very clean. My room overlooked the interior courtyard and was comfortable and very, very quiet. Service in the concierge lounge was a bit lacking - the staff seemed very engaged with a few "regulars" and not necessarily interested in the rest of the customers. Didn't have time to take advantage of the mall on this trip but will definitely plan for that on my next visit.