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Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs
2.5 of 5 Hotel   |   8310 Galbraith Road, I-75 (exit 270) at Bruce B Downs Bl., Tampa, FL 33647   |  
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Ranked #1 of 159 Hotels in Tampa
Certificate of Excellence
Marlboro, New Jersey
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Loved it”
5 of 5 stars Reviewed August 9, 2014

Beautiful hotel good staff great drinks clean what else is there. Booked online with hotels.com charged 124 per night got an email from aaa, I'm a member, checked them out 79 bucks same room same night. True story, stay here it's really worth the trouble.

  • Stayed August 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review, August 27, 2014
Dear Alarmed,

Thanks so much for staying with us! We are grateful to have earned your 5 Star and your hearty recommendation.

It is an honor to have served you and we hope you will be back to see us again soon.

Happy Travels,
George Sandona, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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469 reviews from our community

Traveler rating
    357
    90
    17
    3
    2
See reviews for
190
109
22
64
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (75)
Date | Rating
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  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
A TripAdvisor Member
5 of 5 stars Reviewed August 8, 2014

Don't let the word "Express" fool you, this is a TOP NOTCH hotel that takes customer service to the highest level!!!!
- upon check in they give you a FREE beer! It was by BDay so they gave me 2
- good breakfast in the am and ice cream bar at night
- the most comfortable feather pillows EVER & they sell them for only $12

This was my first time in Tampa, when i return this is were I will stay 100%

  • Stayed August 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review, August 27, 2014
Dear Traveler,

Thank you for your praise! I am glad that we made your birthday better. Our goal is for every guest to feel the red carpet under their feet on arrival. I am so glad that this was your experience. And a little ice cream before bed doesn't hurt either!

I hope that you are enjoying the pillows and that you will be back soon to enjoy Tampa!

Happy Travels,
George Sandona, General Manager
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Bassersdorf, Switzerland
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed August 5, 2014

Simple, goot hotel to relax after visiting Busch gardens or other attractions. No luxury, but practical, small pool if kids want to swim. The suites are said to accomodate 6, but 4 adults and 2 kids was too crowded for us.
Not far away from park or center, but take the B downs avenue and not the I75

  • Stayed July 2014, traveled with family
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review, September 4, 2014
Dear Jorge,

Thank you for recommending our hotel! I am glad it worked out well for your family, but I think that we will have to work on getting you into a Presidential Suite on the next trip. That suite consists of three rooms, sleeping for six, luxury bath, three TV's. I am sure that you will be so comfortable, that you will be extending your stay!

We are grateful that you came all of the way from Switzerland to stay with us, and we hope you will be back soon.

Happy Travels,
George Sandona, General Manager
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Austin, Texas
Level Contributor
76 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed August 4, 2014

This hotel is very clean and they give you free ice cream from 8pm to 10pm.....that's better than a free beer. The AC units are old school and not controlled by a thermostat; also I wish they had more plugs and better plugs (USB) on the nightstand. Also the general manager was greeting guests in the lobby (in the morning), asking questions and you hardly ever see that. Overall a very positive experience so I plan to stay here in the future.

  • Stayed July 2014, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review, September 11, 2014
Dear Dad 05,

Thank you very much for the recommendation! You make some great recommendations for future enhancements, and I will let you know that at all new AC units are thermostatically controlled.

I am glad you appreciated the ice cream - it has always been our most popular added value.

Wishing you more Happy Travels!

-George Sandona, General Manager
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San Antonio, Texas
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 30, 2014

Our family of four stayed at this hotel for 2 weeks. We could not have been happier with our overall experience! Every single staff member was professional, courteous, and tended to every need we could have asked for. The hotel is located in a great quiet location which is great as well! The pool is very kid friendly and is kept very clean. The breakfast here is actually very good too! Many things to choose from while having the luxury of taking it up to your room for the waking kids! Just too many great things about this hotel and staff to list! The professional, friendly staff everywhere you look made our stay feel like home to us and we will definitely be back if we are in the area again!

Room Tip: We stayed in rm 215 and it was a great room!
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review, August 1, 2014
Dear Victor,

Thanks for the great compliments to our team and hotel! As you could see during our two week stay, we are driven to excel at service.

It was a pleasure to serve you and we thank you both for your service to country.

We look forward to seeing you again on a future trip.

George Sandona, General manager
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New York
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 20, 2014

This property was extremely clean and convenient to restaurants and shopping. Most importantly for us it was convenient to our destination. However I might not have recommended it based on the reservation system/process. My initial reservation process was very frustrating and it didn't help that our family was dealing with something very serious at the time. It was Lois at the front desk who was able to correct the situation. She made our stay as comfortable as possible! She really turned the situation around. I can honestly say I would book here again if I needed to stay in that area. Our stay was back in March of 2014 and I just knew I couldn't let this go without saying thank you Lois!!! Sorry for how long this took to write!

  • Stayed March 2014, traveled with family
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review, August 1, 2014
Dear Laura,

Thank you for your kind words! Lois is excellent when everything goes smoothly, and even better when there is a challenge to overcome. I am sorry about any difficulty in reserving the room, but glad that she was there to make things right.

It is a great compliment that you came back to commend her and recommend our hotel after several months.

We look forward to serving your family again in the future!

George Sandona, Genral Manager
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Miami, Florida
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 16, 2014

Hotel is SUPER CLEAN. Room is so nice. Wonderful mattress and bathroom. Hotel has laundry units (really new)...Has a Friday's within walking distance! We just stayed there last week on vacation to Busch Gardens and it was such a welcomed surprise. The front desk staff was amazing. Especially Lois. She made our stay. So sweet and helpful and always wanting to make our stay so much better. Rare to find someone go the extra mile....
Helpful with restaurant ideas, directions to park. So kind to my son. She really was an added bonus to an already great stay.

I will definitely recommend this hotel and return as soon as we can!!!!

Room Tip: We stayed on 3rd floor. IT has the laundry units on same floor (ice is on 2 and 4 floors).
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review, August 1, 2014
Dear Mayra,

Thank you for your 5 Star Review! As Guest Service Reps go, Lois is definitely a rock star. I am glad that you enjoyed our hotel, noticed the cleanliness and that you had the time to experience all of the great restaurants and shops that you can walk to.

I hope that we will be serving you again soon!

Happy Travels,
George Sandona, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs

Address: 8310 Galbraith Road, I-75 (exit 270) at Bruce B Downs Bl., Tampa, FL 33647
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Tampa
#6 Romantic Hotel in Tampa
#9 Business Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Find out why New Tampa is the 'Place To Be' The Holiday Inn Express Hotel & Suites is closest in New Tampa to Busch Gardens and University of South Florida (USF). This beautiful Hotel & Suites is located in the pristine 'New Tampa' area of Tampa and is easy to get to at I-75 exit 270. The hotel is close to everything; yet it is nestled in a peaceful nature preserve area. New Tampa is exciting, clean, fresh and new with over 15 restaurants and 5 golf courses. From the hotel you can walk to the new 20 screen movie theater, restaurants and shopping.This Holiday Inn Express Hotel & Suites is recognized as having one of the best guest service ratings of any hotel in the country. It features a heated outdoor pool with lushly landscaped grounds, free high-speed Internet access in all rooms, wireless access in public areas, a business center, fitness center and the hotel s own putting green. The 27 suites also include a wet bar and 47" TV's. Executive suites & presidential suites feature Jacuzzi tubs, glass enclosed showers and multiple TV sets. This is the closest Express in New Tampa to Busch Gardens, USF-University of South Florida, DTCC, T-Mobile, USAA, Verizon, Coca-Cola, Achieve Global, Washington Mutual, JLM Industries, Telecom Park, Hidden River, Highwoods Preserve, Museum of Science & Industry, Moffitt Cancer Center and more. Pets under 35lbs are allowed in a limited number of guest rooms with a $50 deep clean fee. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites New Tampa i-75 Bruce b. Downs
Holiday Inn Express Tampa
Holiday Inn Tampa

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