The property itself was above average for a HIE. It was under remodel, but the staff and crew did a great job of hiding it. There was no inconvenience and the property was very clean.
The big story here, though is the people.
I checked in late and was warmly greeted by the front desk clerk. While at breakfast the first morning, I was approached by the General Manager who asked about my stay and was genuinely concerned about his staff's service. Every employee I met was friendly and helpful and went out of their way to make me feel welcomed. They offered a drink upon check-in (beer or water) and ice cream in the evenings.
Great property, but the people and service made all the difference. Great job!
- Official Description (provided by the hotel):
- Find out why New Tampa is the 'Place To Be' The Holiday Inn Express Hotel & Suites is closest in New Tampa to Busch Gardens and University of South Florida (USF). This beautiful Hotel & Suites is located in the pristine 'New Tampa' area of Tampa and is easy to get to at I-75 exit 270. The hotel is close to everything; yet it is nestled in a peaceful nature preserve area. New Tampa is exciting, clean, fresh and new with over 15 restaurants and 5 golf courses. From the hotel you can walk to the new 20 screen movie theater, restaurants and shopping.This Holiday Inn Express Hotel & Suites is recognized as having one of the best guest service ratings of any hotel in the country. It features a heated outdoor pool with lushly landscaped grounds, free high-speed Internet access in all rooms, wireless access in public areas, a business center, fitness center and the hotel s own putting green. The 27 suites also include a wet bar and 47" TV's. Executive suites & presidential suites feature Jacuzzi tubs, glass enclosed showers and multiple TV sets. This is the closest Express in New Tampa to Busch Gardens, USF-University of South Florida, DTCC, T-Mobile, USAA, Verizon, Coca-Cola, Achieve Global, Washington Mutual, JLM Industries, Telecom Park, Hidden River, Highwoods Preserve, Museum of Science & Industry, Moffitt Cancer Center and more. Pets under 35lbs are allowed in a limited number of guest rooms with a $50 deep clean fee. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, IHG, Booking.com, Travelocity, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Holiday Inn Express Hotel And Suites New Tampa i-75 Bruce b. Downs
- Holiday Inn Express Tampa
- Holiday Inn Tampa