My son and I just returned from 4 nights in Tampa watching winter baseball. I chose this hotel because it was central to the baseball parks and it received great reviews on trip advisor. It was very obvious to me that each and every staff member truly cared about making our stay complete. I have to say that Judy at the front desk was so helpful. Her cheerful and helpful attitude was very much appreciated. What hotel offers a complimentay drink at check-Inn? To go down for a very complete all-included breakfast at 8:30am and then return 45 minutes later to a totally cleaned up, madeup room was quite impressive. This is a hotel that pays attention to details; Truly hospitable. It was a refreshing reminder about what customer service really means!