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Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs
2.5 of 5 Hotel   |   8310 Galbraith Road, I-75 (exit 270) at Bruce B Downs Bl., Tampa, FL 33647   |  
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Ranked #2 of 159 hotels in Tampa
Wausau, Wisconsin
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
31 helpful votes 31 helpful votes
“Wonderful Stay...”
5 of 5 stars Reviewed March 7, 2013

I just returned from a 7 night stay at this HI with my sister and niece. This was the perfect hotel for 3 women traveling alone. Very quiet and safe location. Anything you needed was a short distance away. Movie theater across the street, restaurants, grocery store, etc..

We stayed in the 2 bedroom suite..... Enough room for 3 women and all their belongings. Hotel was spotless. Beds were comfortable, pool area was quiet and very nice. The best service I have seen at any hotel we have stayed in...especially Judy at the front desk. I had many questions regarding directions and places to visit.. she always took the time to answer..even printed out directions for me. The GM came around and asked how we were enjoying our stay..he was truly interested in our comments.

The included breakfast was by far the best I have ever eaten at a hotel... The eggs were wonderful...as were the warm cinnamon rolls. Some of the furniture could be replaced.. it was showing signs of wear. They will be doing a major renovation this spring.

The location is perfect if you want to stay on the northeast side of Tampa.. We felt very safe in that area of Tampa. 15 mins to Hard Rock Casino..depending on trafic... approx 40 mins to airport..which was not a bad drive at all.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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386 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
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IA
Senior Contributor
32 reviews 32 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed March 7, 2013

The front desk greeted us and offered a beverage at check-in just like they advertised. Ice Cream Social is just serve yourself pre-packaged ice cream treats, but for free who's complaining. Breakfast was good ... they promote a pancake maker vs a waffle maker. Not bad, but think I'd prefer the waffles. Everything about our stay was very good except the wi-fi. It was bad at best. Location of the hotel is good, easy to get to off the expressway and a major road. Will definitely stay again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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georgeathisuites, General Manager at Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs, responded to this review, March 10, 2013
Dear SB,

Thanks for the compliments! I am sorry that our WiFI wasn't meeting your needs during your stay. If you ever experience this again in our hotel, please call the desk and we will reset your access point. Our system is FIOS, so normal operation renders excellent service throughout the hotel.

I am glad you enjoyed the room, the ice cream and the hospitality. We look forward to serving you again!

-George Sandona, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Horley, United Kingdom
Senior Contributor
31 reviews 31 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed March 2, 2013

Was a little sceptical when booking as part of a package as HIE in UK aren't the best in some countries. What a pleasant surprise this place was.
Pros:
Friendly and welcoming staff
Inclusive buffet breakfast and free ice cream at night
Good sized pool, heated in winter
Free wi-fi
Large and comfortable rooms
Short drive to Busch
Restaurants close by
Generally quiet location, with good parking
Cons:
Got lost on way from Tampa airport (driver error - not really fault of hotel!)
Err... nothing else.

Would I stay there again .... absolutely.

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
acebaby
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed February 25, 2013

This was a wonderful hotel. We had a two queen room with a pullout sofa. The room was clean, updated and the beds were very comfortable. My son said the pullout sofa was not so comfortable but hey, it's a pullout sofa..what do you expect? This was a great place to stay before our cruise, it was only a few minutes from the port. The staff is very friendly and I was greeted cheerfully, and asked if I wanted something to drink while checking in. My hubby even forgot something in the room and they saved it and we picked it up after our cruise. They had breakfast but we did not wake up in time, so I cannot comment on that. There are also resturants near this hotel and a Walgreens so there is enough there for what you need.

  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FLA.
Top Contributor
51 reviews 51 reviews
24 hotel reviews
Reviews in 34 cities Reviews in 34 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed February 25, 2013

I booked 3 rooms for me and friends last weekend and we thoroughly enjoyed our stay. The rooms were modern and very clean. the hot breakfast was very good.The location is close to I-75 and 10-15 minutes from downtown. Abundant of restaurants and stores in this residential area.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Jurbise, Hainaut, Belgium
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 21, 2013

Great service, friendly staff, and the general manager even stopped by our table at breakfast to see how we liked our stay. The manager even stopped by to see how we enjoyed our stay and if there was anything we could suggest to make improvements. I would stay here again, and highly recommend to friends.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taunton, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 20, 2013

We had misjudged how far from the city this hotel was and needed to relocate after our second day. The staff were so efficient and helpful. Although the booking couldn't be transferred, we had rebooked, checked out and were in our second hotel within the hour.
Excellent customer care and efficiency.

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs

Address: 8310 Galbraith Road, I-75 (exit 270) at Bruce B Downs Bl., Tampa, FL 33647
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 On the Beach Hotel in Tampa
#2 Romantic Hotel in Tampa
#2 Family Hotel in Tampa
#2 Spa Hotel in Tampa
#15 Business Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites New Tampa I-75 Bruce B. Downs 2.5*
Official Description (provided by the hotel):
Find out why New Tampa is the 'Place To Be' The Holiday Inn Express Hotel & Suites is closest in New Tampa to Busch Gardens and University of South Florida (USF). This beautiful Hotel & Suites is located in the pristine 'New Tampa' area of Tampa and is easy to get to at I-75 exit 270. The hotel is close to everything; yet it is nestled in a peaceful nature preserve area. New Tampa is exciting, clean, fresh and new with over 15 restaurants and 5 golf courses. From the hotel you can walk to the new 20 screen movie theater, restaurants and shopping.This Holiday Inn Express Hotel & Suites is recognized as having one of the best guest service ratings of any hotel in the country. It features a heated outdoor pool with lushly landscaped grounds, free high-speed Internet access in all rooms, wireless access in public areas, a business center, fitness center and the hotel s own putting green. The 27 suites also include a wet bar and 47" TV's. Executive suites & presidential suites feature Jacuzzi tubs, glass enclosed showers and multiple TV sets. This is the closest Express in New Tampa to Busch Gardens, USF-University of South Florida, DTCC, T-Mobile, USAA, Verizon, Coca-Cola, Achieve Global, Washington Mutual, JLM Industries, Telecom Park, Hidden River, Highwoods Preserve, Museum of Science & Industry, Moffitt Cancer Center and more. Pets under 35lbs are allowed in a limited number of guest rooms with a $50 deep clean fee. ... more   less 
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Also Known As:
Holiday Inn Express Hotel And Suites New Tampa i-75 Bruce b. Downs
Holiday Inn Express Tampa
Holiday Inn Tampa

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