Don't go to this hotel expecting 5 star luxury, that is not what it is about. This is budget accomodation for both business travellers and those wishing to see some of the sights or attending local conventions. I have stayed in the hotel 3 times in 2011, each time for a relatovely long period. I have to say that the staff are outstanding, the hotel is clean, the free internet is a gift, and the pool is a fine way to end a day in humid Florida! I guarentee that there is nowhere you get more bang for your buck, and you are rewarded for your custom by staff who seem truly pleased you are there. I will put this way... I was in Tampa for a 10 day business trip in January. 5 days at the 5 star Regency Grand Hyatt, which was great. 5 Days at the Holiday Inn express which felt like I had come home early! I felt so welcome, that the lavish Hyatt was beaten into second pplace by the human touch at the Hiliday In Express. Big Like!