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“Exceptional Customer Service!!” 5 of 5 stars
Review of La Quinta Inn Tampa South

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La Quinta Inn Tampa South
2.0 of 5 Hotel   |   4620 West Gandy Boulevard, Tampa, FL 33611   |  
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Ranked #55 of 159 Hotels in Tampa
A TripAdvisor Member
“Exceptional Customer Service!!”
5 of 5 stars Reviewed May 24, 2013

Nice hotel, could do with a few improvements here and there!!

If your looking for excellent customer service, look no further than this hotel!! Jodee who works front desk at this hotel was the nicest, most pleasent lady I have ever had the pleasure of meeting!! You can stay at some of the top 5 star hotels and still NOT get service like this!! LaQuinta really doesn't know how lucky they are to have this employee working for them and being the face for their hotel!!

  • Stayed May 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

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99 reviews from our community

Traveler rating
    50
    27
    9
    10
    3
See reviews for
34
19
9
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • French first
  • Any
English first
Ellwood City, Pennsylvania
Level Contributor
63 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed April 28, 2013

Linda and I arrived very early for our 1 night stay. Jodi, the lady at the front desk, told us to wait and she would see what she could do about getting us into a room. A couple minutes later she returned checked us in and handed us our keys. That was a great beginning of our vacation stay in the Sunshine State. She also helped us with questions about where a certain dept. store was and the directions to get us there.
As for the room, it was bright and clean. We only had one complaint about it. The shower nozzle and the trick needed to get it to work. It really wasn't a trick, but more honestly the understanding on how it worked. We never saw one like it. It was like when you rent a car and want to put gas in and the latch handle is someplace in the car and it takes you awhile to figure out where it is. This experience with the shower was similar to that . I must say though, "what little problem we had with the shower was totally washed away with the thoughts of how wonderful we were treated when we showed up early by Jodi". As people say, "she is a keeper". Thank you Jodi. By the way, she had a wonderful sounding accent. She was from Australia or New Zealand, not sure which.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed April 16, 2013

If you are looking for quality service then look no further. I stayed at this hotel and was amazed at the customer service that was given from a employee named Jodee. I won't go into detail about an incident that happened while I was there but I will say that jodee handled the situation perfectly, while always being polite and kind and compassionate towards the person involved (even though in my opinion this guest did not deserve jodee's compassion)
I have stayed over in a lot of hotels all ranging from 3 star to 5 star, but never have I come across someone who's customer service skills leave you speechless.
This employee is beyond a doubt an asset to this establishment and I only hope they see this as well for jodee is the front for this hotel and like they always say, first impressions make a lasting impression. With jodee there, they wont ever have to worry about first impressions.

  • Stayed April 2013, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with La Quinta

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Naples, Florida
Level Contributor
85 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed April 8, 2013

Needed a "cheap" place to stay for one night - in the Tampa area - not the first time at a La Quinta and I had had good experiences before. The rate was definitely reasonable especially for Tampa, but the place was a little tired... needing brightening up and the room definitely needed an update. Didn't use the pool, looked like it needed some work as well. The concierge/desk clerk was very friendly and helpful, the location was convenient although not the best neighborhood. OK for one night, but wouldn't want to have stayed too long. Bed was very comfortable... took a while to figure out how to use the shower!!! Lighting in the bathroom was flattering but not great for making up. Tub was cracked! So as I said, definitely needs so updating! Had a nice fitness room, didn't have time, but would have liked to try it. OVERALL: not a bad bang for the buck!

  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Burlington, Vermont
Level Contributor
44 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
4 of 5 stars Reviewed March 27, 2013

Stayed one night here after arriving via taxi from airport at 3 am. Chose because it is directly across the street from Budget Car rental, allowing us to avoid the premium of renting at the airport, but here the next day.

Room was good size and breakfast included all the necessary items, yogurt, waffles, hard boiled eggs, fruit.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Quinta Inn Tampa South

Address: 4620 West Gandy Boulevard, Tampa, FL 33611
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#52 Business Hotel in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:2 star — La Quinta Inn Tampa South 2*
Number of rooms: 54
Reservation Options:
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Also Known As:
La Quinta Inn Tampa South Hotel Tampa
La Quinta Tampa

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