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“Excellent Stay! Excellent Value!” 5 of 5 stars
Review of Extended Stay America - Tampa - Airport - Spruce Street

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Extended Stay America - Tampa - Airport - Spruce Street
2.5 of 5 Hotel   |   4312 W Spruce St, Tampa, FL 33607 (Formerly Extended StayAmerica Tampa - West Shore)   |  
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Ranked #70 of 158 hotels in Tampa
Cruz Bay, St. John
1 review
“Excellent Stay! Excellent Value!”
5 of 5 stars Reviewed February 28, 2013

Although I only stayed for 1 night my experience was better than most hotels at 3 times the price. My room was very large, very clean, and had everything one would need for an extended stay. The mall is 2 blocks away (maybe 4 including parking lot). If the walk is too long for you I would recommend a diet and good exercise. If handicapped a taxi would be preferred. I did not use the laundry facilities but they looked newer and very convenient. The vending machines were actually not sold out of anything(a rarity). I thought the menus slipped under the door of area restaurants with delivery was nice. I thought the area had a safe feel. I saw people of all ages and backrounds walking and running at all hours. There is a very nice seafood restaurant going in about 50yrds. from the hotel. I'm sure this will be another plus. This is an airport convenient hotel. If you want nightlife grab a taxi. I would recommend to anyone. Some people will complain about anything! This hotel does not pretend to be what it's not. It is excellent for what it is!

  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgrmaf, Manager at Extended Stay America - Tampa - Airport - Spruce Street, responded to this review, March 1, 2013
Thank you for taking the time to write a review for us. I really enjoyed reading your description of your stay; I feel like you described us perfectly! We are all so happy to hear that you enjoyed your stay with us, and hope you choose to stay with us again, should your travels bring you back to our area.
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41 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Portuguese first
  • Any
English first
Costa Rica
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
23 helpful votes 23 helpful votes
3 of 5 stars Reviewed February 27, 2013

Just a quick overnight, but it is well equipped for a longer stay. No pots and pans, but stovetop, etc. The room was redone....not too bad, but the toilet ran all night. I didn't mind walking during the day, but would not walk alone at night. The mall is across the street, one block away, but it's a pretty long walk. No food available, only an IHOP 2 blocks away. The desk staff was very nice.
I really wouldn't recommend it to a friend.

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgrmaf, Manager at Extended Stay America - Tampa - Airport - Spruce Street, responded to this review, March 1, 2013
Thank you for taking the time to write a review of your stay. I sincerely apologize that your toilet didn't work properly. We continually work to improve our hotel, so I really appreciate your feedback. If you have any additional feedback, please reach out to me at tws@extendedstay.com. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
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Chicago, Illinois
1 review
3 of 5 stars Reviewed February 11, 2013

We stayed at this hotel in 2011. To say the least it needed an upgrade. We took a recent vacation and like to stay at hotels that offer a little kitchen so we can cook our own food.
While doing our search we noticed that this property was advertising newly remodeled. Looked at the pictures and oh well, got suckered in to believe this was a nice place with newly remodeled rooms. Well not really. The newly remodeled rooms have a new TV and a new bead spread. The furniture is the same old beat up particle board with new handles on it. The kitchen is a joke as it was before. For cooking we had an old pot and a plastic spoon that was half melted and unusable. The coffee maker was old and filthy.The kitchen area was the same old beat up décor with new handles on the drawers and cabinets. The carpet was not new and was covered with several large stains. The bathroom had a new shower curtain and a shelf under the sink. There was a huge hole behind the toilet. The toilet was installed improperly and the seat would not stay up on its own. So, don’t be fooled by the “newly remolded” advertisement. It’s the same old beat up hotel with a lot of noise at night. We were kept up one night while two people argued. There was banging on the door, a screen was ripped off. They claim they have security but, nothing was done. Oh yes, the new alarm clock. Must have cost at least two dollars and is completely non fuctionable.

If you decide to stay here we offer these tips. Bring your own kitchen stuff. Pots, pans, cooking utensils, spoons, forks, etc. If you are a business person and need to use the internet, expect only to access your e-mail and search engine. We tested the net speed and it came up .75 mbps, and download was .35. Lastly bring ear plugs, bug spray, hangers, and low expectations.

Lastly, we were very disappointed as we were expecting a nice new safe room. What we got was the same old beat up noisy hotel with a new TV and a new bedspread.

Beware!
We stayed at this hotel in 2011. To say the least it needed an upgrade. We took a recent vacation and like to stay at hotels that offer a little kitchen so we can cook our own food.
While doing our search we noticed that this property was advertising newly remodeled. Looked at the pictures and oh well, got suckered in to believe this was a nice place with newly remodeled rooms. Well not really. The newly remodeled rooms have a new TV and a new bead spread. The furniture is the same old beat up particle board with new handles on hit. The kitchen is a joke as it was before. For cooking we had an old pot and a plastic spoon that was half melted and unusable. The kitchen area was the same old beat up décor with new handles on the drawers and cabinets. The carpet was not new and was covered with several large stains. The bathroom had a new shower curtain and a shelf under the sink. There was a huge hole behind the toilet. The toilet was installed improperly and the seat would not stay up on its own. So, don’t be fooled by the “newly remolded” advertisement. It’s the same old beat up hotel with a lot of noise at night. We were kept up one night while two people argued. There was banging on the door, a screen was ripped off. They claim they have security but, nothing was done.

If you decide to stay here we offer these tips. Bring your own kitchen stuff. Pots, pans, cooking utensils, spoons, forks, etc. If you are a business person and need to use the internet, expect only to access your e-mail and search engine. We tested the net speed and it came up .75 mbps, and download was .35. Lastly bring ear plugs, bug spray, hangers, and low expectations.

Lastly, we were very disappointed as we were expecting a nice new safe room. What we got was the same old beat up noisy hotel with a new TV and a new bedspread.

Beware!

Room Tip: Hope for the best but, expect the worst
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  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgrmaf, Manager at Extended Stay America - Tampa - Airport - Spruce Street, responded to this review, February 13, 2013
Thank you for taking the time to write a review for us. I am sorry to hear that you were unhappy with your recent stay. To make sure this doesn't happen again, I am going to make sure our alarm clocks are always plugged in, and that we remind everyone at check-in to please let us know if they'd like additional pots, pans, pillows, blankets, or anything else they need to make their stay more comfortable. We have extras of everything at the front desk and are happy to provide them upon request. Thank you again for providing us with your feedback. If you have any additional feedback, please reach out to me at tws@extendedstay.com. I do hope that you will return to our hotel, or any other Extended Stay Hotels location in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Petersburg, Florida
Senior Contributor
29 reviews 29 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed February 9, 2013

This hotel is often the lowest priced in the airport/International Plaza area. THe rooms were recently re-done and clean and modern. There is no restaurant or any amenities, but the mall is just a short walk or drive away.

Room Tip: They all seem the same to me!
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  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgrmaf, Manager at Extended Stay America - Tampa - Airport - Spruce Street, responded to this review, February 11, 2013
Thank you so much for taking the time to write a review of your recent stay. We are happy to hear that you enjoyed our convenient location and that you considered us to be a great value. We hope to see you again soon, should your travels bring you back to our area!
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Clarkston, Washington
1 review
4 of 5 stars Reviewed February 7, 2013

We chose this motel because of it's convenient location and room size and amenities. The facility is somewhat dated but very clean. The front desk staff was very helpful and courteous. The room was also somewhat dated but clean and fairly large. Room had a kitchen with range and refrigerator, and plenty of storage space if staying for a few days. There were ironing board and iron but no blow dryer. The front desk had blow dryers available on request. Our overall impression was that this was a good room for the price, especially if you need to stay for more than overnight. It's not fancy, but definitely fit our needs.

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgrmaf, Manager at Extended Stay America - Tampa - Airport - Spruce Street, responded to this review, February 8, 2013
Mr Donald, I want to thank you for taking the time to write a review of our property and sharing your experience with us. I'm so glad to hear that you enjoyed your stay and that you felt our hotel was a perfect fit for your travel needs. We look forward to seeing you again, should your travels bring you back to our area.
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2 reviews
5 of 5 stars Reviewed January 27, 2013 via mobile

Our stay was great, this is our second year back and Extended Stay America did not disappoint us. Our room was ready early for check in and the staff gladly gave us towels when we needed more.
We loved Margi at the front desk, she always had a smile on her face.

  • Stayed January 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgrmaf, Manager at Extended Stay America - Tampa - Airport - Spruce Street, responded to this review, January 29, 2013
Thank you so much for the great review of our property. It's feedback like yours that inspires us to continue providing excellent service day after day. We loved having you guys back this year, and hope to see you again next year!
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Boston, Massachusetts
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 21, 2013

This is one of , if not the best Extended Stays that I have ever stayed at. It is so clean and new looking. It is close to everything in Tampa that is important, the malls, the stadiums, the airport and the casino(15 minutes away) . I stayed here for several nights and all the staff were wonderful and could not do enough for me. The manager of the hotel Jessica does an amazing job, she is very involved and approachable for anything you need. Every member of her team is always on their "A" game especially Margie, who is a very pleasnt young lady who works at the desk. I will definitly stay here again. The price is very affordable as well.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mgrmaf, Manager at Extended Stay America - Tampa - Airport - Spruce Street, responded to this review, January 22, 2013
James B, thank you so much for taking the time to write such a glowing review of our hotel. We are so happy that you had a wonderful stay and are thrilled to hear that we met and exceeded your expectations. We look forward to seeing you again, should your travels bring you back to the Tampa Bay area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Extended Stay America - Tampa - Airport - Spruce Street

Also Known As:
Extended Stay Tampa
Tampa Extended Stay
Address: 4312 W Spruce St, Tampa, FL 33607 (Formerly Extended StayAmerica Tampa - West Shore)
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Free Parking Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #70 of 158 hotels in Tampa
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Extended Stay America - Tampa - Airport - Spruce Street 2.5*
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