There is a HUGE disconnect between SideSplitters-Living Social and Groupon. A few groups of people I know "purchased" vouchers. Called to make reservations and did so. THEN you get there and the management says-we are "sold out". Huh? Their claim is that you did not get there by 7:15 (for the 8pm show ). WE got there about 7;25pm "with reservations" made prior as instructed on the voucher to call ahead. So, the system is real easy to figure out. IF you attempt to save money on a Living Social or Groupon and do not get there an hour before-even if you "made" a reservation you are running the risk of being turned away-such as many of us were. All this after making evening plans, babysitters etc: They say-"well she told you be her by 7:15". Come on folks-you failed to mention that if you did not then you get kicked off the bus. So who's to blame? I don't know but I anticipate some "crafty" answer from someone. THIS is raw bad business. Someone needs or should clear this up-even if they do sell out being the only game in the area does not liberate those to the level that makes the following OK- A) Take your money-B) Take your reservation-C) Tell you when you get there "Sold Out". Whoever is responsible for this should make good on it. Take the voucher number or something when folks call to "CONFIRM" you have paid and that if you don't show you fore-fit the voucher etc: Just like when you pay the $3.00 fee for a reservation online if you don't show you fore-fit the fee.. And the staff should get more education to handle these types of "go-away" we are sold out even though you paid and made a reservation and showed up. This is just terrible bad business and shoddy customer service that can be avoided when people spend their hard earned money to save a buck and wind up with broken plans and burning twice the gas driving back and forth. I don't see the savings there and its nothing to laugh about either. I hope some one takes it seriously enough to fix it so others wont be "sold out" next time they try to save hard earned dollar.
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