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“clean, comfortable, nice hotel” 5 of 5 stars
Review of Hilton Garden Inn Tampa East/Brandon

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Hilton Garden Inn Tampa East/Brandon
3.0 of 5 Hotel   |   10309 Highland Manor Drive, Tampa, FL 33610   |  
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Ranked #12 of 159 Hotels in Tampa
Pittsburgh, PA
1 review
“clean, comfortable, nice hotel”
5 of 5 stars Reviewed March 6, 2010

I usually stay there on business but went there with my son for a junior hockey tournament. It's located in a quiet business park. The staff was relatively friendly and helpful. The rooms are very comfortable and clean with new bedding and TVs. It's nice that there's a fridge, microwave, and coffee pot in the rooms. Breakfast was $9 but worth it. Room Service was good too. All-in-all a really nice hotel and a great stay. I've stayed there a few times and thought it was worth giving a good review.

  • Stayed March 2010, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgirl123, Director of Sales at Hilton Garden Inn Tampa East/Brandon, responded to this review, March 15, 2010
Dear PenguinDaddy,
Thank you for your review of the hotel. We enjoyed hosting the hockey team and we are always excited when one of our travelers takes the time to post a review online. I hope that you will stay with us next time you are in Tampa.

Sincerely,
Heather Suitt
Director of Sales
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336 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
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English first
Central Vermont
Top Contributor
56 reviews 56 reviews
18 hotel reviews
Reviews in 42 cities Reviews in 42 cities
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed February 20, 2010

I have no idea why the previous poster said this hotel needs a facelift. It is perfectly fine, not shabby in the least. The entire hotel is IMMACULATE. We booked through Priceline and got a great deal for a two-night stay. Our room was spacious and I love the fridge and microwave - great to have when traveling with children. The heated pool was also fantastic - our kids loved it. The clerk at our very late check in was extremely helpful. Maid service was delightful. Comfortable beds, and the hotel was quiet even though it was full. Did not eat here - cannot speak to the restaurant service. Absolutely would stay here again.

  • Stayed February 2010, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelgirl123, Heather Suitt - Director of Sales at Hilton Garden Inn Tampa East/Brandon, responded to this review, February 22, 2010
Dear VTwanderlust,
Thank you for your positive review of our hotel. We appreciate being able to exceed your expectations. The heated pool is a big plus this time of year. I hope that the next time you travel to Tampa you will stay with us again.
Sincerly,
Heather Suitt
Director of Sales
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NYC
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed January 30, 2010

This hotel is barely adequate for business travel. It is in dire need of a renovation. The only good thing about it is the proximity to the office park which is within walking distance. The showers are just a curtain and a drain in the floor which allows water to spash all over. The rooms are a reasonable size but incredibly shabby. Given how many business travellers use this hotel for its proximity, there is no good excuse for the condition its in.

  • Stayed January 2010, traveled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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hotelgirl123, Heather Suitt Director of Sales at Hilton Garden Inn Tampa East/Brandon, responded to this review, February 2, 2010
Dear AbFabTraveller,

Thank you for taking the time to post a review about our hotel. I am sorry you had a less than pleasant experience during your stay in Tampa.

Our number one priorty is the upkeep of our hotel. We replaced our beds and TV's in 2009 and have plans to renovate our lobby & fitness room in spring of 2010. We also resurfaced our bathtubs in 2009, from the description in your review it sounds as though you were placed into a handicapped accessible room with a roll in shower.

Please consider staying with us again. We would love another chance to impress you.

Thanks,
Heather
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Toronto, Canada
Senior Reviewer
6 reviews 6 reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed January 4, 2010

This hotel was excellent for the price you pay. Highly recommended.

  • Stayed December 2009, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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hotelgirl123, Heather Suitt - Director of Sales at Hilton Garden Inn Tampa East/Brandon, responded to this review, January 21, 2010
Thanks for taking the time to post a review about our hotel. We know many people read reviews and take a cue from guests like you. I am glad that you enjoyed your stay and hope you will visit us again next time you are in Tampa.
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Riverview
Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed July 16, 2009

I attended a meeting at this hotel and was very impressed. Lovely marble in the lobby and it loooked like the furniture in the restaurant was new. The staff was super friendly and everyone said hello. The meeting room was a little cold, but the service was outstanding. Love this hotel and will use it again and again. No other hotel in the area compares to the service we received here - they made us feel like our little meeting was the most important thing in the world which was such a nice surprise.

  • Stayed June 2009, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Elkhorn, WI
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
Reviews in 24 cities Reviews in 24 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed February 8, 2009

My wife and I stayed here from January 29-February 2, 2009 as we were in town for the Super Bowl. It was a short drive on the expressways to the stadium. We found the neighborhood to be fine - unlike a reviewer above. The breakfast buffet is a great value at only $9.99. The pool area is not quite resort-quality but it's more than sufficient - nice size pool and adjacent whirpool. The fitness center had very good quality strength and aerobic equipment. All areas of the hotel were clean. The bar area is something that's an afterthought here - maybe 3-4 stools near the casual restaurant/buffet area. That was disappointing when we wanted a little celebration nightcap after the big game. One of the front desk gals could do well to go to hospitality training as she acted as if she was doing my wife and I a favor whenever we needed to ask a question. One other complaint - on two mornings a maid vacuumed the hallway outside our room before 9am - that's a bit early although it's probably a tradeoff to allowing guests to see dirty carpet. All in all though - we'd stay here again.

  • Stayed February 2009, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Lake Mary, Florida
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed September 12, 2008

The hotel is located off of I-75 and I-4. The hotel is good for those who do business north of Tampa however not for the tourist. The hotel is surrounded by a bad neighborhood. The rooms were clean and of ample size with a microwave, and a desk.

  • Liked — Clean room
  • Disliked — Bad area
  • Stayed September 2008, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Tampa East/Brandon

Address: 10309 Highland Manor Drive, Tampa, FL 33610
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Tampa
#12 Best Value Hotel in Tampa
#19 Family Hotel in Tampa
#23 Romantic Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Tampa East/Brandon 3*
Number of rooms: 152
Official Description (provided by the hotel):
Our Hilton Garden Inn Tampa East/Brandon hotel is conveniently located in east Tampa, in Highland Oaks Business Park, near Sabal Park. Enjoy easy access to numerous attractions including the Florida State Fairgrounds, MIDFLORIDA Credit Union Amphitheatre and the Bob Thomas Equestrian Center. A complimentary shuttle from the hotel runs within a five-mile radius, covering numerous shopping, restaurant and entertainment venues. Unwind in a spacious guest room or suite; complimentary WiFi, and a refrigerator and microwave in every room help make you room a Tampa home on the road.The relaxed atmosphere of Great American Grill® makes the ideal venue for lunch or dinner, in addition to its famous cooked-to-order breakfast. The 24-hour Pavilion Pantry® offers snacks for your in-room microwave. Keep beers and sodas cool in the in-room refrigerator. Maintain your work-out routine in the contemporary fitness center. Refresh under Tampa sun in the outdoor pool. Hilton Garden Inn Tampa East/Brandon hotel makes an elegant venue for meetings and functions of up to 180 guests. ... more   less 
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Also Known As:
Hilton Garden Inn Tampa East/Brandon Hotel Tampa
Hilton Tampa
Hilton Garden Inn Brandon
Tampa Hilton

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