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“Clean and safe and excellent staff” 5 of 5 stars
Review of Hilton Garden Inn Tampa East/Brandon

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Hilton Garden Inn Tampa East/Brandon
3.0 of 5 Hotel   |   10309 Highland Manor Drive, Tampa, FL 33610   |  
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Ranked #15 of 159 Hotels in Tampa
Mims, FL, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
“Clean and safe and excellent staff”
5 of 5 stars Reviewed November 19, 2013

We always stay here when we travel to the Tampa area. Tara is always kind and helpful and Dannialle is a great General Manager. The rooms are clean and always smell fresh and the bed is very comfortable.

  • Stayed November 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, December 2, 2013
Christy C,
It's great to hear from you! Thank you for your gracious review and return visits with us at Hilton Garden Inn Tampa East Brandon. We appreciate your continued patronage, and we're pleased to know you consistently enjoy a comfortable stay. I will make sure Tarah receives a special commendation for her excellent service and warm hospitality. Please continue to make us your number one choice hotel when traveling to the Tampa area. We look forward to your next visit. Thank you again for your great review.

Best regards,
Dannialle Neville, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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345 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Portuguese first
  • Swedish first
  • Any
English first
Fernandina Beach, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 18, 2013

Excellent staff are always welcoming and helpful. Restaurant food quality is also superb and you would think it is a restaurant. Rooms are very clean and comfortable. Would reccommend if you need to stay in the area. Management tema and sales staff always help with issues or questions. This is my 3rd week in a row here!

  • Stayed November 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, December 2, 2013
Michael M,
Thank you for your review and complimentary feedback about the excellent service you received at Hilton Garden Inn Tampa East Brandon. Our staff strives to exceed the expectations of our guests by providing a clean and comfortable stay with genuine and hospitable service. We appreciate your continued patronage and we look forward to welcoming you back again soon. Thank you once again for writing.

Best regards,
Dannialle Neville, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
4 of 5 stars Reviewed November 13, 2013

Family of three stayed in room with 2 double beds. Beds a bit too small for 2, called in a cot with no problems. Beaultiful trees surround the property and my 9 year old son loved the heated pool. Breakfast was typical hot continental breakfast at most hotels but for a fee of $10/person. We opted to find Dunkin Donuts. Overall, a pleasant stay, excellent staff, but room was a bit cramped for a family of three.

  • Stayed November 2013, traveled with family
    • 3 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, November 17, 2013
A TripAdvisor Member,
Thank you for sharing feedback from your stay with us at Hilton Garden Inn Tampa East Brandon. I'm pleased to hear your son enjoyed our heated pool and you found our staff to provide excellent service during your visit. I'm glad you had a pleasant stay overall, and I apologize for the areas we fell short of exceeding your expectations. We hope you'll have an opportunity to visit us again in the future. Thank you once again for writing.

Best regards,
Dannialle Neville, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indianapolis
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed November 12, 2013

Overall, the hotel is nice and the staff are very friendly. The grounds are nice and the pool area is nice and quiet with a nice workout facility attached.

The person who made our stay incredible was Jenn R. Every morning she was kind and courteous and a joy to be served by! I as traveling with my 9 month old daughter and she was so helpful in finding me some yogurt that my daughter could eat. She went above and beyond every time we had her as a server. Thank you, Jenn!

  • Stayed October 2013, traveled with friends
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, November 17, 2013
bderam,
We appreciate your review and kind comments about our friendly staff and value added amenities at Hilton Garden Inn Tampa East Brandon. I'm pleased to hear that Jenn's excellent service and warm hospitality made for an incredible stay. I look forward to passing along your complimentary feedback in addition to awarding Jenn with a special commendation for her outstanding service. We're happy to have you as our guest, and we hope you'll visit us again soon. Thank you again for writing.

Best regards,
Dannialle Neville, General Manager
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Venlo, The Netherlands
Senior Contributor
29 reviews 29 reviews
25 hotel reviews
Reviews in 23 cities Reviews in 23 cities
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed November 12, 2013

I stayed for 5 days in September, and I found the hotel to be quite nice. The staff (both front desk and in the breakfast area) were very friendly. The room was nice and clean. I do recommend that you make sure to request housekeeping if leaving the hotel after 11:00 AM for the day, as I found my room was not cleaned on the days I did this (except for one, oddly). Overall, it was a great stay. I nearly always stay at the Hilton Garden Inn when I'm in the Tampa/Brandon area.

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, November 17, 2013
Teddi B,
We're happy to have been a part of your short vacation, and we're glad you enjoyed your stay with us at Hilton Garden Inn Tampa East Brandon. We appreciate your feedback and continued patronage. We look forward to extending our hospitality on your next visit. Thank you again for writing.

Best regards,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Diego, California
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 11, 2013

After close to twelve hours of travel, Tarah's friendly and efficient service checking me in and ensuring my every need was met.

The hotel is clean and in good shape, my room is very comfortable, and I have everything I need to prepare for a busy day tomorrow.

Thanks Tarah!

  • Stayed November 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, November 17, 2013
Irksome,
We're happy to hear of your comfortable stay and appreciation of our staff at Hilton Garden Inn Tampa East Brandon. I look forward to sharing your compliments with Tarah and recognizing her with a special commendation for her warm hospitality. We appreciate you choosing to stay with us, and we hope to welcome you back again soon. Thanks again.

Best regards,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Tampa East/Brandon

Address: 10309 Highland Manor Drive, Tampa, FL 33610
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Tampa
#12 Best Value Hotel in Tampa
#16 Family Hotel in Tampa
#26 Romantic Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Tampa East/Brandon 3*
Number of rooms: 152
Official Description (provided by the hotel):
Our Hilton Garden Inn Tampa East/Brandon hotel is conveniently located in east Tampa, in Highland Oaks Business Park, near Sabal Park. Enjoy easy access to numerous attractions including the Florida State Fairgrounds, MIDFLORIDA Credit Union Amphitheatre and the Bob Thomas Equestrian Center. A complimentary shuttle from the hotel runs within a five-mile radius, covering numerous shopping, restaurant and entertainment venues. Unwind in a spacious guest room or suite; complimentary WiFi, and a refrigerator and microwave in every room help make you room a Tampa home on the road.The relaxed atmosphere of Great American Grill® makes the ideal venue for lunch or dinner, in addition to its famous cooked-to-order breakfast. The 24-hour Pavilion Pantry® offers snacks for your in-room microwave. Keep beers and sodas cool in the in-room refrigerator. Maintain your work-out routine in the contemporary fitness center. Refresh under Tampa sun in the outdoor pool. Hilton Garden Inn Tampa East/Brandon hotel makes an elegant venue for meetings and functions of up to 180 guests. ... more   less 
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Also Known As:
Hilton Garden Inn Tampa East/Brandon Hotel Tampa
Hilton Tampa
Hilton Garden Inn Brandon
Tampa Hilton

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