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“Great food, incredible service.” 5 of 5 stars
Review of Hilton Garden Inn Tampa East/Brandon

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Hilton Garden Inn Tampa East/Brandon
3.0 of 5 Hotel   |   10309 Highland Manor Drive, Tampa, FL 33610   |  
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Breakfast Special
Ranked #7 of 159 hotels in Tampa
Tampa, Florida, United States
1 review
4 helpful votes 4 helpful votes
“Great food, incredible service.”
5 of 5 stars Reviewed August 1, 2013

I continue to travel to this hotel as I am greeted by some of the best service in town. It's in a great business district location in Brandon and I am always greated by a great staff. The lunch/restaurant located in the lobby is phenomenal. Everytime my collegues and I go for lunch, we have a great time. If you ever decide to check this place out, ask for Gina Saenz, she is an incredible server at the restaurant and makes you feel right at home. I'd recommend this hotel/restaurant to anyone in town looking for a comfortable and value-added experience.

Don't forget to check out their food! Thank you Hilton Garden Inn for a wonderful experience, time and time again.

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, August 13, 2013
Rakan O,
Thank you for your review and recommendations of Hilton Garden Inn Tampa East Brandon. I’m pleased to hear we consistently deliver a comfortable and value-added experience during your visits. We greatly appreciate your continued business and kind comments about our staff’s excellence in service. I’ll be certain to award Gina Saenz with a special commendation for her outstanding service and warm hospitality. We enjoy having you as our guest and we look forward to your next visit. Thank you again for your patronage and review.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

304 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • Danish first
  • English first
  • French first
  • German first
  • Portuguese first
  • Swedish first
  • Any
English first
Tampa, Florida
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 1, 2013

Definitely if you are in the area, check out the restaurant! The food is delicious and also very cost-effective. I always order their lunch special with a side salad! Definitely must try the Cobb Salad. It's loaded up with so much stuff and is very fresh and tasty. Lunch sandwiches have been great so far - at least the one's I've tried to this point which include: Philly Cheese Steak (amazing), Pesto Grilled Chicken Sandwich (on panini - customized), and the Gyro (also pretty darn good). They even offer a buffet style breakfast and the staff is very helpful and friendly, especially Gina Sqenz. She is awesome! They really make your day better as well as your stay at the Hilton Garden Inn. Enjoy!

  • Stayed July 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, August 19, 2013
Dwight K,
Thank you for your complimentary review about our restaurant and your stay with us at Hilton Garden Inn Tampa East Brandon. I’m pleased to hear that our delicious food selection and friendly service made for an enjoyable experience. I will be certain Gina is recognized for her outstanding service and receives a special commendation. We’re happy to have had you as our guest and we hope you’ll have an opportunity to visit us again soon. Thank you again for writing.

Kind regards,
Dannialle Neville, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Havana, FL, United States
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 1, 2013

Very pleased with accommodations and service. Staff was very friendly and helpful. Common areas & dining area very nice. Pool and Fitness areas well maintained. Disappointed that hotel did not offer 'free continental breakfast' as other hotels in the area...buffet breakfast for $10.00, but did not purchase. Sleeping area & baths were very clean with upgraded cabinetry & furniture. In-room lounge chair was older and a little worn. Internet was easy to connect and fast (AT&T). Would return to this hotel in the future.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, August 19, 2013
George W,
Thank you for taking the time to write a review about your Hilton Garden Inn experience. We’re happy to hear of your pleasant stay and appreciation of our friendly staff. Your feedback on opportunities for improving our guest experience is important to us. We’re glad you liked our hotel otherwise and would return for another visit with us in the future. We hope to see you again soon. Thank you again for writing.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Port, Florida
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 9 cities Reviews in 9 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed July 30, 2013

Thank-you Danielle Neville for a nice basket!! What a nice surprise! We really think
you and the managements did a really good job training new people. We had a very nice dinner on the first night for our 3 days stay for our ASL sign language. We
ordered Chicken with vegetables dinner and the waitress was very nice and cordial.
Amanda Garcia and the other girl works with her also the chef is very nice. We agreed Verna G and the Richardson family very good staff at the restaurant. All the
rest of your hotel staff are just wonderful. Also our room is so well kept and clean
thanks to your housekeeping staff. Thank you always keep smiling. Will see you
all soon!! Steve and Donna (stevie34289)

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, August 12, 2013
stevie34289,
It’s great to hear from you! Thank you for your kind comments and for sharing your experience with us at Hilton Garden Inn Tampa East Brandon. We’re happy to have had you as our guest during your ASL sign language, and we’re glad you enjoyed your stay, our clean accommodations, and our wonderful staff. I’ll be certain to pass along your complimentary feedback to our team and will recognize Amanda Garcia with a special commendation for her friendly service. We look forward to your next visit with us and we hope to see you soon. Thank you again for writing.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bradenton, Florida
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2013

My family and I were there very recently for a religious convention, Amanda Garcia who works in the restaurant area went above and beyond to make our visit there memorable. The Richardson Family just wanted to say "Thank You" for your kindness, efficiency and sense of humor. Dolores says she will be back for the key lime pie! The hotel was clean, in a good location, and the staff was very professional.

  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, August 9, 2013
verna G,
It’s great to hear from you! Thank you for taking a moment to write a review regarding your stay with us at Hilton Garden Inn Tampa East Brandon. We appreciate you selecting our hotel while attending a religious convention, and we’re glad you enjoyed your stay. I’m delighted to receive your kind comments about Amanda Garcia, and I will be certain recognize her with a special commendation for her warm hospitality and excellent service. It’s wonderful to hear that your interactions with Amanda made for a memorable experience. We look forward to welcoming you back soon. Thank you again for writing.

Kind regards,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, United States
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 23, 2013

My significant other & I came out here for a concert. Hotel was at a pretty good deal for the price. Little more than what we wanted to pay, but definitely worth such a good nights sleep. Plus, the location was less than 10 minutes away from the Fairgounds where our concert was. Air Conditioner was a little loud, but we liked the white noise. Breakfast was delicious, & the restaurant staff was amazingly friendly. Overall stay was quite enjoyable.

  • Stayed July 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, August 5, 2013
Lucas R,
Thank you for writing a review and selecting our hotel for your concert travels. It’s wonderful to hear you enjoyed your stay and found our staff to be amazingly friendly. We’re happy to have had you both as our guests, and we hope you’ll visit us again soon at Hilton Garden Inn East Brandon. Thank you again for writing.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Orlando
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed July 18, 2013

I booked this hotel for my family reunion. Couldn't have chose a better hotel. Good location, Clean rooms, Staff also had a smile, was very helpful and took their time answering questioning. The breakfast was outstanding.We had two banquets and the food was excellent. The one problem we had at Saturday function was taken care off by staff.

  • Stayed July 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Garden Inn

Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ConcordHospitality, General Manager at Hilton Garden Inn Tampa East/Brandon, responded to this review, July 29, 2013
Margaret T,
Thank you for writing a review about your stay with us at Hilton Garden Inn Tampa East Brandon. We appreciate you selecting our hotel for your family reunion, and we’re happy to hear you had a satisfying experience. It’s wonderful to receive your kind comments about our clean rooms, friendly staff, and excellent food. I’ll be certain to pass along your complimentary feedback to our team. We’re happy to have been a part of such a special occasion and we hope you’ll visit us again soon. Thank you again for writing.

Sincerely,
Dannialle Neville, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Tampa East/Brandon

Address: 10309 Highland Manor Drive, Tampa, FL 33610
Phone Number:
Location: United States > Florida > Tampa
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Tampa
#3 Best Value Hotel in Tampa
#16 Family Hotel in Tampa
#21 Romantic Hotel in Tampa
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Tampa East/Brandon 3*
Official Description (provided by the hotel):
Our Hilton Garden Inn Tampa East/Brandon hotel is conveniently located in east Tampa, in Highland Oaks Business Park, near Sabal Park. Enjoy easy access to numerous attractions including the Florida State Fairgrounds, MIDFLORIDA Credit Union Amphitheatre and the Bob Thomas Equestrian Center. A complimentary shuttle from the hotel runs within a five-mile radius, covering numerous shopping, restaurant and entertainment venues. Unwind in a spacious guest room or suite; complimentary WiFi, and a refrigerator and microwave in every room help make you room a Tampa home on the road.The relaxed atmosphere of Great American Grill® makes the ideal venue for lunch or dinner, in addition to its famous cooked-to-order breakfast. The 24-hour Pavilion Pantry® offers snacks for your in-room microwave. Keep beers and sodas cool in the in-room refrigerator. Maintain your work-out routine in the contemporary fitness center. Refresh under Tampa sun in the outdoor pool. Hilton Garden Inn Tampa East/Brandon hotel makes an elegant venue for meetings and functions of up to 180 guests. ... more   less 
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Also Known As:
Hilton Garden Inn Tampa East/Brandon Hotel Tampa
Hilton Tampa
Hilton Garden Inn Brandon
Tampa Hilton

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